Notices
DynoFlash [Visit Site]

Very worry about the dealer

Thread Tools
 
Search this Thread
 
Old Mar 6, 2006 | 08:27 PM
  #16  
drharlequin's Avatar
Evolving Member
iTrader: (1)
 
Joined: Jul 2004
Posts: 168
Likes: 0
From: suwanee, ga
Why not put the clutch in yourself?
Reply
Old Mar 6, 2006 | 08:33 PM
  #17  
fromWRXtoEVO's Avatar
Thread Starter
Evolved Member
iTrader: (18)
 
Joined: Sep 2004
Posts: 6,087
Likes: 5
From: Tucson
Originally Posted by PoorBoys
Carlos, call Gabe. He knows the people who work at the dealership here.
Thanks.... but, who is Gabe? where does he works?

Carlos
Reply
Old Mar 6, 2006 | 08:37 PM
  #18  
fromWRXtoEVO's Avatar
Thread Starter
Evolved Member
iTrader: (18)
 
Joined: Sep 2004
Posts: 6,087
Likes: 5
From: Tucson
Originally Posted by drharlequin
Why not put the clutch in yourself?
Absolutely not an option. Fortunately I worked very hard 75-80 hours a week for years and I am not puting myself into that anymore.

At this point of my life I can chose to leave it to the professionals. The last significant little job I did the last time was a full turbo on a Eclipse GSX.

Carlos
Reply
Old Mar 6, 2006 | 08:48 PM
  #19  
SlyEvo's Avatar
Evolved Member
iTrader: (2)
 
Joined: Jul 2005
Posts: 662
Likes: 0
From: San Marino, Ca
at least they honor your mods without voiding your warranty, why do they need to flash the ecu for a clutch replacement?
Reply
Old Mar 6, 2006 | 08:52 PM
  #20  
Piro's Avatar
Newbie
 
Joined: Mar 2005
Posts: 13
Likes: 0
From: PA
I had the clutch replaced at the dealer. they were the ones who offererd the aftermarket clutch, ACT 2900lbs with organic super street sprung disk.
the only other mods they allowed me was a cat back and an oil catch(can).

They refused to cover the clutch and I took the car before the clutch burned out!!
The clutch had only 24k mi. I had cars with more Whps than this and NEVER had a clutch burned on me. I think that mitsu used a clutch that is to weak for the lbs/trk of the car or simply did it to make more money!!! BTW the killed me with the labor cost!! $1200.00!!! Does anyone knows what is the real labor cost?
Reply
Old Mar 6, 2006 | 08:53 PM
  #21  
fromWRXtoEVO's Avatar
Thread Starter
Evolved Member
iTrader: (18)
 
Joined: Sep 2004
Posts: 6,087
Likes: 5
From: Tucson
Originally Posted by SlyEvo
at least they honor your mods without voiding your warranty, why do they need to flash the ecu for a clutch replacement?
They noticed that I have no records of maintenance, basicly I never took my car to the dealer for any kind of maintenance in the past.

Not only that my car haven't mechjanically failed yet but any minor maintenance like tires, oil changes and transfer case oil I did it on my own.

The service advisor is trying to get me into the routiner Mistubishi maintenance which you guys already know is very expensive.

Part of this deal is to clear my CEL with their diagnosis tool. Don't ask me why, I guess they are trying to do their job.

Carlos
Reply
Old Mar 6, 2006 | 09:00 PM
  #22  
EJEvo's Avatar
Evolved Member
iTrader: (18)
 
Joined: Dec 2003
Posts: 1,031
Likes: 2
From: Albany NY
Originally Posted by fromWRXtoEVO
I am having them (dealership) put a Exedy Twin disc which I brought it in.
Good luck! I made that mistake - it only took me another $1200 to correct the ****-poor dealership job. Call Bernie Solomon at Exedy and find out why you DO NOT want to have the dealership do the job. Exedy was excellent in helping me after all my problems with my dealer-installed Exedy twin disc. Bernie shipped my clutch back to Michigan, inspected it, gave me a printed report with pictures showing me what went wrong in the installation, gave me a phone call to discuss the problems and how to avoid them, and shipped my twin disc back to me - all at Exedy's expense. And all that because the dealership botched the install.

Biggest lesson learned - avoid the dealership when installing after-market parts and take it to a garage that has experience with the Evo. My dealership, a pleasant bunch of guys, said no problem, we'll install your Exedy, and like you, offered to do it under warranty, but I declined it because I autocross the car (if I expect them to deal with me honestly, then I deal with them honestly). $600 in labor and the Exedy is installed. About 5 weeks later, the clutch starts to drag bad, it's tough to get into 1st gear, etc. I take it back to the dealer and get "We'd like to help you but since it's not a stock clutch we have no idea how to troubleshoot it." I ended up having it taken out by Turbo Trix (a 150 mile trip from my house) and replaced with an ACT. I then contacted Bernie and Exedy to find out what caused my $1300 twin disc to misbehave. Bernie shipped my clutch back to their HQ in Michigan, had a visiting Exedy engineer from Japan examine it, and then they called me to report the problems - all installer errors. Burrs were on the splines of one of the clutch plates, indicating the installer angled the tranny when reinstalling it, which the instructions specifically warn you NOT to do - make sure the tranny is straight when being refitted. Exedy also noted that there was some oxidation of the splines on some of the other discs, indicating there wasn't enough grease on the drive shaft when the clutch was installed. But then, they also noted some grease contamination on one of the clutch pads, indicating either the installer got careless with the grease and got it on the pad, or else they failed to use the correct hi-temp grease, and it melted and spun off onto the clutch pad. Bernie asked if I had done the installation, but when I told him the dealership did, he told me that was my big mistake. In my area (upstate NY), he recommended Pruven Performance (in CT!) for clutch work. Exedy then cleaned it all up, certified it as good to use, and noted that it was in near new condition (1 disc showed about .1mm of wear, the other showed none). They said the one disc showing the greater wear was probably the one that dragged. Bernie shipped it back to me and said it was ready to be either reinstalled or to be sold (I'm going to sell it since I've got the ACT in now). Bernie even included a new throwout bearing, an alignment tool, and a CD with some videos on it detailing how to install the clutch, how the clutch works, etc. I couldn't believe how much Exedy went out of their way to try to help me out and make me a happy customer.

Lesson learned - have someone who really knows what they are doing do the work, even if you have to travel far to accomplish that. Being up here in the boonies of upstate NY, I've accepted that I've got to travel to Boston, CT, or NYC/NJ in order to get expert service. My dealership is good people, and they can do the routine maintenance stuff, but anything requiring involved mechanical skill will be done by someone else who's got the experience.

A big thank you to Bernie Solomon at Exedy for helping me during my clutch ordeal. I've NEVER had an aftermarket parts company provide such great customer service. Bernie answered my questions via emails, but eventually asked for my phone number to discuss the problems. They sucked up the cost even though the problem was due to the dealership. Exedy bore no responsibility, but they went out of their way to set it right. All Bernie asked was that I pass the word that if someone has a problem with their Exedy clutch, to please (PLEASE) contact Exedy and give them a chance to help, before posting out on the boards and complaining.

Last edited by EJEvo; Mar 6, 2006 at 09:05 PM.
Reply
Old Mar 6, 2006 | 09:12 PM
  #23  
DemisedGabe's Avatar
Evolving Member
iTrader: (2)
 
Joined: Jul 2005
Posts: 496
Likes: 0
From: Texas
Originally Posted by fromWRXtoEVO
That is what I don't get it about this whole thing. I mean, Cmon, I am rolling on my MR to the service department, my car has a 25"intercooler core that takes the entire front(hard to miss), then I have the big 5" tip from my 3" Greddy exhaust, the moment you open the hood you can see all kinds of mods from Header, to air filter to upper intercooler pipes etc, etc.

Like I mentioned before, they know I have mods, they are just trying to play the game of convencing me to spend more money insinuating that they will cover my warranty if I spend the money on stuff like polen filter, another synthetic oil change, etc...

Carlos
yah the hell with the dealerships man, they always try to hustle you.
Reply
Old Mar 6, 2006 | 09:19 PM
  #24  
fromWRXtoEVO's Avatar
Thread Starter
Evolved Member
iTrader: (18)
 
Joined: Sep 2004
Posts: 6,087
Likes: 5
From: Tucson
This issue is very controversial, I am perhaps the first Evo MR owner in Tucson and perhaps the first Evo MR customer to bring it to the dealer for service, I heard that the MR is one extra hour of labor.

Anyway, straight to the point, thank you soo much for sharing your experience. My point is that the dealer perhaps has changed more clutchs than anyone else around, at least in Tucson, I don't know about the East coast shop.

Unfortunately I am not close to big shops like Buschur, AMS, Turbotrix etc , etc therefore I have no choice but to get it done on shops that have experience(the dealer).

No matter how you look at it there is a loose to lose situation because even I decide to go with the stock clutch, the dealer says that I MUST replace the flywheel, they wouldn't resurface the stock flywheel.. Yeah, I know what you guys are thinking.

Your experience sounds very frustrating. Not all the technicians at the Mitsubishi dealers are knowleadable and maybe the technician that worked on your car was an incompetent. I guess that I have to risk this time.

Thanks though

Carlos
Reply
Old Mar 6, 2006 | 09:23 PM
  #25  
Karma'sEvo's Avatar
Evolving Member
 
Joined: Jan 2006
Posts: 165
Likes: 0
From: Chandler, AZ
carlos!!!! It's Karma. but you already knew that.. Call me NOW!!!! I have the solution to your problem.. but my computer keeps ****ting on me.. I have been trying to post since you started this post ealier..


karma
Reply
Old Mar 6, 2006 | 09:28 PM
  #26  
SilverEvo8owner's Avatar
Evolved Member
iTrader: (3)
 
Joined: Apr 2003
Posts: 1,907
Likes: 0
From: dublin, oxford, chillicothe OH
different dealer?
Reply
Old Mar 6, 2006 | 09:57 PM
  #27  
fromWRXtoEVO's Avatar
Thread Starter
Evolved Member
iTrader: (18)
 
Joined: Sep 2004
Posts: 6,087
Likes: 5
From: Tucson
Karma,


I don't have your number..

Carlos
Reply
Old Mar 6, 2006 | 09:59 PM
  #28  
fromWRXtoEVO's Avatar
Thread Starter
Evolved Member
iTrader: (18)
 
Joined: Sep 2004
Posts: 6,087
Likes: 5
From: Tucson
Piro,

What you paid sounds about right, keep in mind it is about $1020 for labor alone plus tax($1200). I am getting a smoking deal on the labor, that is why I want the dealer to do it.

Carlos
Reply
Old Mar 6, 2006 | 10:09 PM
  #29  
EVOlution561's Avatar
Evolved Member
iTrader: (13)
 
Joined: Jan 2005
Posts: 853
Likes: 3
From: South Florida
Disconnect the negative of the bettery the CEL will be cleared, I have cleared it like that before.
Reply
Old Mar 6, 2006 | 10:13 PM
  #30  
rraulston's Avatar
Evolved Member
iTrader: (2)
 
Joined: Nov 2003
Posts: 1,038
Likes: 0
Unfortunately I am not close to big shops like Buschur, AMS, Turbotrix etc , etc therefore I have no choice but to get it done on shops that have experience(the dealer).

No matter how you look at it there is a loose to lose situation because even I decide to go with the stock clutch, the dealer says that I MUST replace the flywheel, they wouldn't resurface the stock flywheel.. Yeah, I know what you guys are thinking.

Interesting.....Taylor and I were going to do it for $400. We have allready done 4 of them and are quite good. I even use a high dollar Proto certified torque wrench. Just interesting you cant find an experienced installer. But hey, lets get to the more important stuff. You know they didnt know how to bleed the brakes on Abners car. They didnt know there was an inner bleeder and when they ran the res. empty, they couldnt bleed the anti-lock. Oh and dont forget to check your side skirts. Abners were crushed to the door cause they didnt extend the pads. Or what about last week with Scotts car, 6 hours to pull up a bad crank positioner code??? And before with Scotts car and the bolt in the turbo. Didnt Edwin have a problem with them and a tranny??? Steven was missing 2 tranny bolts. One up top, One was cross threaded and the hidden trany bolt was not even put in when i did his. The previous one was done by them. Do you think they know how to bleed the ACD?? I really hope so. And they "SAY" no warranty issues to have it done there. They are right!!! You will have the issues when you take it back with transfer problems.....Their electronic system will show a clutch install, and when there is no parts on the ticket.... BINGO!! Honnestly, i dont care if you used me or not, but just dont be upset at these trivial things. Save it for the things to come...... ray

Last edited by rraulston; Mar 6, 2006 at 10:45 PM.
Reply



All times are GMT -7. The time now is 07:11 PM.