CBRD new BBKB results
#767
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Location: Brisbane, Australia
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If you go back a few pages you will see I sent my failed BBK-B back to CBRD on the 18th of August 2011. I have now received a replacement turbo on the 3rd January 2012........
So after OVER four months of waiting, I rip in to the box to find not a ported BBK-B but what appears to be a five blade BBK-Full with no porting..... Chad, what is going on ? This is seriously beyond a joke at this point.
So after OVER four months of waiting, I rip in to the box to find not a ported BBK-B but what appears to be a five blade BBK-Full with no porting..... Chad, what is going on ? This is seriously beyond a joke at this point.
#768
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Just found out apparently if your bbk b dies after a month of use you get to wait 4 months to be sent the wrong turbo, oh sorry I mean the RIGHT turbo. Apparently cbrd and psr think it's ok to knowingly replace a bbkb with a full with no notification that a downgraded turbo is coming until it gets half way across the world. Great stuff guys!! Get to try two turbos for the price of one... NOT
#769
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WOW ! I have just been informed now ( approaching five months later ) that my BBK-B will never be coming back to me ! and without even telling me CBRD have just sent me an unported BBK-Full as a replacement for my more expensive ported BBK-B.
Chad this is without a doubt the worst customer service experience I have ever had... I have just been lied to time and time again.
And to the fanboy's who were ripping on me saying I was paranoid... well ... hate to say i told you so but I knew this turbo had design problems and there is a very real reason why they are discontinued.
THANKS FOR MY FREE DOWNGRADE CBRD !!!
Chad this is without a doubt the worst customer service experience I have ever had... I have just been lied to time and time again.
And to the fanboy's who were ripping on me saying I was paranoid... well ... hate to say i told you so but I knew this turbo had design problems and there is a very real reason why they are discontinued.
THANKS FOR MY FREE DOWNGRADE CBRD !!!
#771
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It became more obvious that it had problems when they approved the warrenty, and announced they would no longer be making them.
hope that makes more sense to you.
#772
Evolved Member
I can't believe that Chad would randomly send you a BBK-Full with no warning or explanation... I certainly understand you being pissed, I would be ****ing livid in your position, but I sincerely hope there is a simple misunderstanding that can be worked out. I had good service when I purchased my BBK-Full through Chad, but obviously I live <2 hrs away, so I have a lot more options if something went wrong. Best of luck cammy, I hope it gets sorted out.
#773
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Thanks blackenedwings
It has been clearly expressed to me that it was not a misunderstanding or some kind of mistake regarding delivery, but this is the best I will be getting from CBRD. A turbo $500 AUD cheaper with no porting
Needless to say Blouch and CBRD are just being penny pinching babies about this ! Failures are a cost of business guys, grow the **** up and do the right thing by people who support your companies.
It has been clearly expressed to me that it was not a misunderstanding or some kind of mistake regarding delivery, but this is the best I will be getting from CBRD. A turbo $500 AUD cheaper with no porting
Needless to say Blouch and CBRD are just being penny pinching babies about this ! Failures are a cost of business guys, grow the **** up and do the right thing by people who support your companies.
#775
Evolved Member
iTrader: (125)
If you go back a few pages you will see I sent my failed BBK-B back to CBRD on the 18th of August 2011. I have now received a replacement turbo on the 3rd January 2012........
So after OVER four months of waiting, I rip in to the box to find not a ported BBK-B but what appears to be a five blade BBK-Full with no porting..... Chad, what is going on ? This is seriously beyond a joke at this point.
So after OVER four months of waiting, I rip in to the box to find not a ported BBK-B but what appears to be a five blade BBK-Full with no porting..... Chad, what is going on ? This is seriously beyond a joke at this point.
#776
Evolved Member
iTrader: (125)
WOW ! I have just been informed now ( approaching five months later ) that my BBK-B will never be coming back to me ! and without even telling me CBRD have just sent me an unported BBK-Full as a replacement for my more expensive ported BBK-B.
Chad this is without a doubt the worst customer service experience I have ever had... I have just been lied to time and time again.
And to the fanboy's who were ripping on me saying I was paranoid... well ... hate to say i told you so but I knew this turbo had design problems and there is a very real reason why they are discontinued.
THANKS FOR MY FREE DOWNGRADE CBRD !!!
Chad this is without a doubt the worst customer service experience I have ever had... I have just been lied to time and time again.
And to the fanboy's who were ripping on me saying I was paranoid... well ... hate to say i told you so but I knew this turbo had design problems and there is a very real reason why they are discontinued.
THANKS FOR MY FREE DOWNGRADE CBRD !!!
#777
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Join Date: Aug 2008
Location: Minnesota
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WOW ! I have just been informed now ( approaching five months later ) that my BBK-B will never be coming back to me ! and without even telling me CBRD have just sent me an unported BBK-Full as a replacement for my more expensive ported BBK-B.
Chad this is without a doubt the worst customer service experience I have ever had... I have just been lied to time and time again.
And to the fanboy's who were ripping on me saying I was paranoid... well ... hate to say i told you so but I knew this turbo had design problems and there is a very real reason why they are discontinued.
THANKS FOR MY FREE DOWNGRADE CBRD !!!
Chad this is without a doubt the worst customer service experience I have ever had... I have just been lied to time and time again.
And to the fanboy's who were ripping on me saying I was paranoid... well ... hate to say i told you so but I knew this turbo had design problems and there is a very real reason why they are discontinued.
THANKS FOR MY FREE DOWNGRADE CBRD !!!
The BBK-B journal bearing was discontinued only because they're making it into a BB version so they dropped production of the JB version..... not because it was "flawed"
It is bizzare they sent you a non ported Full though without some sort of refund to accompany it?
Last edited by b16a95eg; Jan 4, 2012 at 10:26 AM.