ok here is what happened with the situation , when i got the turbo FRIDAY


1. i opened the thread just to make sure i was right in what i saw on the turbo , before calling fp and leting them know i had noticed something wrong on the compresoor wheel (saturday)

2. i uploaded the pics , and people also noticed something was wrong , so i was then sure , we had the compressor wheel backwards and i could now proceed and call fp and the vendor to let them know (saturday )


3. now it was time for me to back off from the thread ,because i cant flame someone with out hearing them first , because a mistake can be made by anyone , and i could not get mad or upset if i had not emailed the vendor or fp .

4.i emailed the vendor with pics , and the info on what happened to me with the fp red turbo ( sunday evening )remeber there closed

5. (monday morning) today ...
i recieved today early in the morning an email from the vendor , telling me they had forward the info to fp , please give them time to respond

6. the vendor then emails me back quickly , and tells me force performance answered, to please ship it back to them , they will take care of you asap , and sorry for the incovenience , we will get u back up and runnin again ..

7. i am happy with the results , specially that i waited and got a good answer from FORCED PERFORMANCE , and i would like to thank CHRIS and BILL , from MAPERFORMANCE who were the vendor , i will be opening a service thread on their service

8. conclution , to make mistake is human , to accept there is a mistake and take care of your customers is what really counts as part of good customer service , thats what i got back from FORCED PERFORMANCE AND FROM MAPERFORMANCE

 

good deal

 

a little customer service goes a long way...

 

FP and MAP are both top rate companies and the response you got from both are exactly was is expected from them both.

Congrats on getting it fixed!!!

 

You must be very observant. How in the world did you notice that anyway?

 

its good that fp also came here and said they'd fix it fast as poss

 

 

thanks man ,

 

Wow Hhahah this is the quote of the year. Hhahah too funny.

 

I would have installed that sucker and been going crazy when it wasnt boosting right. Props to you for noticing, and FP and MAP for making it right.

 

Props to FP and Maperformance for taking care of the situatuion promptly.

 

Good eye.. maybe you slept with it and that's how you noticed lol jk...