Evo Goblin

iTrader: (1)

Anyone else have issues with the 5th gear synchro for the Evo IX?

EVO IX Special Edition 5-Speed.
Grinding going into 5th on acceleration at higher RPMs (3500 RPM and up)


I know there was a TSB for the 2003 VIII about this issue.

I'm wondering if they resolved the issue for the 2004+ EVos or just used the left over transmissions for the later models without replacing the defective parts?

The car is at the stealership right now. The car is still under factory warranty but because I have no service records (performed all service myself) they are giving me a hard time. Making me authorize a tare down and signing over $1600.00 to start so they can inspect the transmission.

Is this standard procedure? I told the Service Manager that I have a feeling if I had service records we would not be having this discussion about tare downs. He said it's standard procedure whether or not a customer has service records or not, to request authorization for a tare down in order to inspect the transmission.

I need some ammo please!

Anyone else have issues with the 5th gear synchro for the Evo IX?


Thanks

P.S. I did do searches on the forum but mainly found issues reported for the 2003 Evo VIII

hypnotiq9000

iTrader: (4)

Mine just went on my evo 8 sorry to hear about yours...I wanted a shep trans so this was perfect excuse so I did it...Car is still at CBRD waiting for the trans but I have a feeling its gonna be well worth it...and for $1600 you could get a shop to take the trans out ship it to shep and get a basic rebuild for a little over $1400...GOOD LUCK

EvoRob22

Warranty should be paying for all diagnostic, inspection, tear down, and rebuild costs. You shouldn't have to put any money down. Everyone I know owns an 03, 04, or 05 Evo. Only 1 is an Mr. I haven't heard of any problems with the syncro except the 03's. It does sound like a syncro problem to me though. Good luck.

How many miles are on the car?

hypnotiq9000

iTrader: (4)

You have to read the fine print in the warranty...you need all service records and some other bullcrap...Mitsu warranty not so great sometimes

apagan01

iTrader: (299)

move on from that dealer

BluEVOIX

iTrader: (69)

Sorry no ammo, but I also had the 5th gear syncro issue for my ix transmission. It started with mostly grinding in high rpm shift then it was grinding every time I shift quickly into 5th. But if I shifted like a granny it would go in without griding.

My solution was getting Evo 8 transmission with Evo 9 1st gear and Street/Strip build from Sheptrans. I then sent back my transmission for core credit.

I did not bother going to get it warrentied because of modifications in my sig.

Ja5on

When cold going from 1st - 2nd I get a wee crunch every so often.

On the track I have found Ive gone for 5th a couple of times and get the horrible crunch and refused to go in. Sadly it seems to be common in the 6 speed box

Evo Goblin

iTrader: (1)

Thanks guys.

The car has 44k miles.


hypnotiq9000:

The warranty states the following:

Receipts covering the performance of maintenance ser-
vices should be retained in the event questions arise con-
cerning maintenance. These receipts should be transferred
to each subsequent owner of this vehicle. MMNA reserves
the right to deny warranty coverage if the vehicle has not
been properly maintained. However, denial will not be
based solely on the absence of maintenance records.

So, I do have that on my side...

Evo Goblin

iTrader: (1)

They all deal with the same Mitsu Rep as far as I know and it is the Rep that is calling the shots unfortunately.

krisdlm

iTrader: (17)

good luck w/ the dealer, have the same issue, but like some of the previous posts, too many mods for warranty to cover

BoostWhore

iTrader: (42)

Find another dealer... Or build your transmission... Ive had an 8 and 9 both having issues w syncros... The dealer only fixes the syncro thats bad, instead of rebuilding the whole tranny. Your choice though.. only service record that would be needed for the transmission would be an oil change on it at some point.

evoracingstar

iTrader: (31)

5th gear synco r $h!t got to replace mine too! if your going to replace it mine as well through in a 4th gear too. seeing how evo 8 4th gear r longer then the evo 9's

tweakdsm

iTrader: (38)

I have same problem but my car has 100k miles lol, i dont worry about it that much , i just shift slowly into 5th.

evoracingstar

iTrader: (31)

100k damn!!

Evo Goblin

iTrader: (1)

Thanks all.


For all those that are interested:

I will be updating this thread with my experience with Capital Mitsubishi in San Jose CA


11-9-09 Took car in to Capital Mitsubishi at 8:30 am Upon

questioning of Service Records, I inform Sal that I do not have Service

Records and that I do all the services myself. Sal comments that they

need service records. Mitsu rep requires service records. I tell him

that I do not have records.

11-9-09 Call to Sal at 2:37 to check progress. Informed me that he

will need service records and if I have service records to provide those.

I told him that I might have receipts for the fluids I bought and will get

back to him.


11-9-09 Received call from Sal at 2:51 to inform me that the Mitsu

Rep requests Service Records from me. Reminded Sal that I do not

have Service Records. I inform Sal that I do not have receipts. Sal

informs me that he will call Mitsu Rep and tell them that I have no

service records, again he says It will be easier to have warranty

coverage with service records.

11-9-09 Call to Sal at 3:28 to check back on progress with Mitsu Rep.

Sal says he does not have information yet. Again he says It will be

easier to have warranty coverage with service records. Sal requests

service records. I remind Sal that I do all the service myself and do not

have service records.

11-10-09 Call to Sal at 9:32 to check progress with Mitsu Rep..

Informs me that he will call me before 2pm with an answer from Mitsu

Rep.

11-10-09 Placed Call to Sal at 1:58 to check progress. Informs me

that it is not yet 2pm and he will call Mitsu Rep and get an answer for

me in 10 minutes.

11-10-09 Received call from Sal at 2:13 We spoke for 18 minutes..

Informs me that the Mitsu Rep. wants Service Records. I explained to

him that I do not have records and will not provide records, will not

make up records either (as I suspect he may be trying to get me to do

because he keeps asking over and over again
for records that don't exist). I explained to Sal that he can run a test

on the fluid in the transaxle and look at the amount of shavings on the

drain plug and should be able to determine that the fluid is neither brand

new nor "too old" that I changed the fluids at 28500 miles with the

correct fluids. I inform Sal that I have changed timing belts before so

changing fluid is a no brainer for me and that in today's economy I

refuse to pay a Dealer $700 for something I can do myself for less than

50 dollars and a few hours. Sal agrees but also says that during the

Scheduled service they can check for things like the problem with my

car and take care of those issues. I tell Sal that there is nothing covered

under those Services that could tip them off of futur failure of a 5th gear

synchro. Sal says he is on my side. And doesn't care where the money

comes from if it is from Mitsu or me. Makes no difference, although he

would rather see it not come from me. Sal informs me that he will need

to tare down the transmission to determine warranty vailidity. I tell him

that I don't think this is necessary as the only question that anyone has

of me is if I have service records and if I had service records we would

probably not be having this conversation about tare downs. Sal

requests that I authorize the tare down of the transmission and $1600

for labor plus tax. and if he finds out from the inspection that warranty

covers the transmission then I will pay nothing, or maybe a comprimise

where I pay only for only labor or for parts. I tell him that Mitsubishi

will have to deny or grant me my warranty now, and that I do not want

my transmission torn apart until my warranty coverage is validated.

Again I explain to him how he may inspect the fluid and determine if the

fluid is correct and of the right age. Sal informs me that they cannot

proceed without my authorization to do a tare down of the

transmission. He also states that this is standard procedure regardless

of whether or not a customer has service records. He tells me several

positive stories of customers that have been in the same situation as

myself. He says he can tell that I'm the type of person that takes good

care of my car, so the only question is how did the previous owner

service the car. I remind Sal that I received the car at 18k miles and

that the only recommended service before that time that has anything to

do with the transmission is the 15k service and the recommendation is

to "check fluid". Changing the fluid is not recommended until 30k miles.

I also reminded Sal that I changed the fluids myself about 15k miles

ago. Sal says he will need to tare down the transmission to determine if

it is covered under warranty.


11-11-09 1:24pm Placed Call to Mitsubishi to check on progress,

spoke with Sal. He will have information for me

tomorrow before 2pm as there are a few cars ahead of mine.

11-12-09 11:03am I place a call to Sal to check up on progress. He

says to call back in a half hour for information.

11-12-09 11:39am Sal informs me that the issue will not be covered

under warranty because of the following: "The fluids are dirty, and I

have no service records." I told him this is unacceptable for various

reasons. Sal continues to interrupt me when I try to explain why this is

unacceptable. We both agree that I should contact Mitsubishi

Customer Service.

11-12-09 11:51am I place a call to Mitsubishi Customer Service at

1-888-648-7820 and explain to them the issue I am having. I explain

to them that the only reason why my warranty is being denied is

because of "lack of service records" and "dirty fluids", both of which

can be discovered without tearing down the transmission. I also explain

that I did change all fluids at 29k miles and that of course the fluid will

appear dirty as the next recommended service to check fluid after 30k

miles is at 45k miles and I currently have 43,900 miles on the car.

Mitsu Customer Care opens a Customer care ticket and promises they

will be in contact with me before the end of the next business day.


11-12-09 12:17pm I inform Sal that I opened a ticket with Mitsubishi

Customer service. In the meantime I want them to continue working on

my car as I do not want the work to stall. I let him know that I will

continue to deal with Mitsu Customer service in the meantime.



Plan of action: I will be collecting samples of the fluid and sending them to a lab for analysis: http://www.blackstone-labs.com/transmission.php