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Thank You Z1 and Ultimate Racing

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Old Mar 8, 2004 | 10:14 PM
  #1  
jj_008's Avatar
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From: Salem, OR
Thank You Z1 and Ultimate Racing

I orderd a 3" TB Ultimate Racing exhaust, boost gauge, and a new fuel pump form Adam a few weeks ago. Unfortuantely, everything that could go wrong went wrong. The pump was the wrong part number and my downpipe did not fit. I called up Adam and he sent me a new pump the next day and had Darryl at Ultimate Racing call me. Adam even refunded me the shipping costs of the pump. Darryl even offered to replace my downpipe for free, but it was an easy fix for me.

Both these vendors went out of there way to make sure I was happy with my products. The Ultimate Racing exhaust is really nice and bolted up perfectly with no rubbing or exhasut leaks.

I look forward to providing you both with more orders in the future.

Thanks.
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Old Mar 9, 2004 | 10:08 AM
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so what you are saying is that...they did there job?

this thread should be in general.......
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Old Mar 9, 2004 | 10:17 AM
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From: TN
so how is the DP?? no rubbing there?? nice customer service is what i like to hear!
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Old Mar 9, 2004 | 10:33 AM
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From: Apex, NC
Im very happy with the service from Ultimate Racing and Darryl in particular. I had purchased a S2000 turbo kit from them in the past and just recently the TB for the Evo and the service from Darryl has always been great.
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Old Mar 9, 2004 | 01:53 PM
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From: Salem, OR
They did there job and beyond what they had too. Adam had even offered to overnight the correct pump to me for no charge. It is refreshing to talk to vendors that believe the customer is right and are willing to do what it takes to make the customer happy.

BTW the downpipe fits perfectly and does not require any spacers. Nowhere on the entire systems does it rub anything.
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Old Mar 9, 2004 | 08:58 PM
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From: Rockville, Maryland
Ultimate racing is awesome.... Z1 has always been great, I owe them money though....

-shahul
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