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What would you do?

Old Aug 17, 2006 | 06:41 PM
  #1  
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What would you do?

So, I purchased a few things from a company...$3100 worth of stuff. That was 4 weeks ago. I was told the day I bought it to call the following Friday and I would have a tracking number. No luck there. I have been pretty patient and I get told every conversation that "Tomorrow there will be a tracking number." And well, the last time I heard this, was this past Monday.

So, I am usually ok on parts taking a while especially from small shops. However, since I had a current part on my car go bad, I decided to spend the $3100 for fix and upgrade. So, my car has been sitting for 4 weeks, nice rust covering the brakes, the thing is not drivable because of the broken part I want to replace/upgrade.

So now I am in between a rock and a hard place. It is like going to a restaurant and complaining before you get your food. You know that you are going to have spit in your food at that time since you complained. So, would I get hald assed service for complaining? Should I even inquire about my purchase status? Should I just call the bank and tell them to reverse the charges?

I am on that verge of next friday, which will be 5 weeks, to reverse the charges and just say f0ck it. It is disheartening because I said "what the heck" and trusted the place. And even did a referral of a couple of people. Now I feel bad for those people, and to myself since I obviously seem stupid now.

Just looking for some insight on what I should do. No I will not mention what parts or what company as the obvious becomes more clearer and while I am complaining and looking for answers in a public forum, bashing people isn't my style. Just want to get a general consensus.

Kris
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Old Aug 17, 2006 | 06:46 PM
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wow that sucks... Call your Credit Card company and ask if they charged your 3100 yet with shipping..if they did tell them you never recived the parts.
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Old Aug 17, 2006 | 06:49 PM
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Do what you have to. Find someone who can get you the parts FAST and reverse the charges to them. Teach the business a lesson. (Thats if they've made a mistake) I hate waiting on parts especially when i need them to get the car up and running.


and just for kicks...my guess is you're waiting on a clutch.
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Old Aug 17, 2006 | 06:49 PM
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From: Yonkers
Whats the name of the company?
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Old Aug 17, 2006 | 06:50 PM
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Originally Posted by bigtymer
wow that sucks... Call your Credit Card company and ask if they charged your 3100 yet with shipping..if they did tell them you never recived the parts.

Oh...that isn't a problem. I saw it in my statement from last month...It was charged alright. I just hate to air dirty laundry out but I hate to have a $35K+ car sitting my driveway not able to function...if that was the case, I would have replaced the broken part with the a new stock part.
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Old Aug 17, 2006 | 06:53 PM
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Originally Posted by FartMuffler
Whats the name of the company?
Nah...Not about that.

Not waiting on a clutch either. In the meantime though while waiting, I did have a new(All from a different place) HKS 280 bumpstick, Fidanza cam gear, ARP studs, re-coated the valve cover and other bits, AND 42Draft Designs Stewart Warner gauge solution ALL sent to me even after ordering a week after the original BIG purchase...And all of it is installed.

Blah
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Old Aug 17, 2006 | 06:54 PM
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From: new jersey
Just keep calling them.. I hope they arent trying to scam you. Good luck.
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Old Aug 17, 2006 | 07:05 PM
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is it a shop in FL? If so pm me the name i might be able to help.
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Old Aug 18, 2006 | 12:11 AM
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You might want to let them know you are planning to reverse the charges in x number of days if you dont see your parts. Then stick to it and reverse the charge if they dont deliver.
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Old Aug 18, 2006 | 12:18 AM
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reverse the charge. dont waste any time that is totaly unacceptable unless its a custom fabbed part
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Old Aug 18, 2006 | 11:48 PM
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His post is not about a shop, therefore you should not be bashing a shop that is not even involved. To the OP I recommend you PM them on here and see what the deal is.

LMB..
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Old Aug 18, 2006 | 11:52 PM
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From: Mankato, MN
Was anyone bashing a particular shop?
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Old Aug 18, 2006 | 11:54 PM
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Yes. You can't see the posts that were deleted in the thread.
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Old Aug 18, 2006 | 11:55 PM
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Ohh, heres a beer for the work well done
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Old Aug 19, 2006 | 12:04 AM
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Thanks.

What's funny about these threads is that it is so easy to find out who it is right on the forum.
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