Ultimate Racing exhaust broke in half
Oct 14, 2009, 07:12 AM
#16
Our entire Evo X product line is made in-house.
Guys, this is the first midpipe we've had break. I'm not dismissing the fact that it may be a faulty weld, but we have not received the part back yet. In fact, we opted to replace the part before arranging to have the original sent back for inspection.
Any company that sells a manufactured product with the volume that we do is bound to have a an occasional hiccup. Even OEM products sometimes have problems. It's just unfortunate that we've had a couple happen at the same time on these forums, and during a long weekend. The important part is that we'll always support our customers. We've got one of the best warranties in the industry and I don't think there will be a single customer of ours out there that will dispute that.
Darryl
www.ultimate-racing.com
Guys, this is the first midpipe we've had break. I'm not dismissing the fact that it may be a faulty weld, but we have not received the part back yet. In fact, we opted to replace the part before arranging to have the original sent back for inspection.
Any company that sells a manufactured product with the volume that we do is bound to have a an occasional hiccup. Even OEM products sometimes have problems. It's just unfortunate that we've had a couple happen at the same time on these forums, and during a long weekend. The important part is that we'll always support our customers. We've got one of the best warranties in the industry and I don't think there will be a single customer of ours out there that will dispute that.
Darryl
www.ultimate-racing.com
Oct 14, 2009, 09:40 AM
#17
Evolved Member
iTrader: (4)
Join Date: Feb 2008
Location: Brooklyn
Posts: 637
Likes: 0
Received 0 Likes
on
0 Posts
Our entire Evo X product line is made in-house.
Guys, this is the first midpipe we've had break. I'm not dismissing the fact that it may be a faulty weld, but we have not received the part back yet. In fact, we opted to replace the part before arranging to have the original sent back for inspection.
Any company that sells a manufactured product with the volume that we do is bound to have a an occasional hiccup. Even OEM products sometimes have problems. It's just unfortunate that we've had a couple happen at the same time on these forums, and during a long weekend. The important part is that we'll always support our customers. We've got one of the best warranties in the industry and I don't think there will be a single customer of ours out there that will dispute that.
Darryl
www.ultimate-racing.com
Guys, this is the first midpipe we've had break. I'm not dismissing the fact that it may be a faulty weld, but we have not received the part back yet. In fact, we opted to replace the part before arranging to have the original sent back for inspection.
Any company that sells a manufactured product with the volume that we do is bound to have a an occasional hiccup. Even OEM products sometimes have problems. It's just unfortunate that we've had a couple happen at the same time on these forums, and during a long weekend. The important part is that we'll always support our customers. We've got one of the best warranties in the industry and I don't think there will be a single customer of ours out there that will dispute that.
Darryl
www.ultimate-racing.com
Oct 14, 2009, 10:21 AM
#18
Evolving Member
iTrader: (4)
Join Date: Aug 2009
Location: San Jose, CA
Posts: 475
Likes: 0
Received 0 Likes
on
0 Posts
Our entire Evo X product line is made in-house.
Guys, this is the first midpipe we've had break. I'm not dismissing the fact that it may be a faulty weld, but we have not received the part back yet. In fact, we opted to replace the part before arranging to have the original sent back for inspection.
Any company that sells a manufactured product with the volume that we do is bound to have a an occasional hiccup. Even OEM products sometimes have problems. It's just unfortunate that we've had a couple happen at the same time on these forums, and during a long weekend. The important part is that we'll always support our customers. We've got one of the best warranties in the industry and I don't think there will be a single customer of ours out there that will dispute that.
Darryl
www.ultimate-racing.com
Guys, this is the first midpipe we've had break. I'm not dismissing the fact that it may be a faulty weld, but we have not received the part back yet. In fact, we opted to replace the part before arranging to have the original sent back for inspection.
Any company that sells a manufactured product with the volume that we do is bound to have a an occasional hiccup. Even OEM products sometimes have problems. It's just unfortunate that we've had a couple happen at the same time on these forums, and during a long weekend. The important part is that we'll always support our customers. We've got one of the best warranties in the industry and I don't think there will be a single customer of ours out there that will dispute that.
Darryl
www.ultimate-racing.com
Oct 14, 2009, 10:45 AM
#19
UR welds are not the best in my opinion. i had a LICP from them that has a blatant hole in the middle of the weld before even trying to install it. they're willing to replace it without question, but it does burn a lot of time, especially since they're located in canada.
Oct 14, 2009, 10:13 PM
#21
Evolved Member
iTrader: (1)
Join Date: Aug 2009
Location: Saint Paul
Posts: 1,468
Likes: 0
Received 0 Likes
on
0 Posts
I have a variety of UR parts on my car...best bang for the buck, without a doubt. You can get higher quality but you'll pay 50% more. I know, I have on a few things...
Oct 17, 2009, 05:38 PM
#23
Evolving Member
iTrader: (1)
Join Date: Jun 2008
Location: Canada
Posts: 153
Likes: 0
Received 0 Likes
on
0 Posts
I ordered and installed the UR Ti Tip turboback w/ minimuffler the day it came out *the Ti one. I've put around 8000km on it since then in weather ranging from 30C to -15C in that time. I haven't had any problems. I drive the car hard. Ill be keeping an eye out now though.
Nov 5, 2009, 12:10 PM
#24
Newbie
Join Date: Jan 2005
Location: Stuttgart/Germany
Posts: 74
Likes: 0
Received 0 Likes
on
0 Posts
Our entire Evo X product line is made in-house.
Guys, this is the first midpipe we've had break. I'm not dismissing the fact that it may be a faulty weld, but we have not received the part back yet. In fact, we opted to replace the part before arranging to have the original sent back for inspection.
Any company that sells a manufactured product with the volume that we do is bound to have a an occasional hiccup. Even OEM products sometimes have problems. It's just unfortunate that we've had a couple happen at the same time on these forums, and during a long weekend. The important part is that we'll always support our customers. We've got one of the best warranties in the industry and I don't think there will be a single customer of ours out there that will dispute that.
Darryl
www.ultimate-racing.com
Guys, this is the first midpipe we've had break. I'm not dismissing the fact that it may be a faulty weld, but we have not received the part back yet. In fact, we opted to replace the part before arranging to have the original sent back for inspection.
Any company that sells a manufactured product with the volume that we do is bound to have a an occasional hiccup. Even OEM products sometimes have problems. It's just unfortunate that we've had a couple happen at the same time on these forums, and during a long weekend. The important part is that we'll always support our customers. We've got one of the best warranties in the industry and I don't think there will be a single customer of ours out there that will dispute that.
Darryl
www.ultimate-racing.com
So that means i can send you pictures of my 2 broken UR dp´s for Evo X´s and we get a solution for that........
Alex
Nov 5, 2009, 12:18 PM
#25
Nov 5, 2009, 01:13 PM
#26
Newbie
Join Date: Jan 2005
Location: Stuttgart/Germany
Posts: 74
Likes: 0
Received 0 Likes
on
0 Posts
Will send you pictures tomorrow.
best regards
Alex
Dec 2, 2009, 10:01 PM
#28
Newbie
Join Date: Jun 2009
Location: Australia
Posts: 9
Likes: 0
Received 0 Likes
on
0 Posts
Dec 3, 2009, 07:30 AM
#29
Evolved Member
iTrader: (3)
Join Date: May 2009
Location: DFW
Posts: 531
Likes: 0
Received 0 Likes
on
0 Posts
I have UR full turboback and I love it. For the price I paid, if something were ever to break, the way Darryl stands behind the work, I feel completely satisfied. And he just helped me out getting fuel pump and install setup in 2 days from Canada to Texas :-)
Dec 3, 2009, 03:17 PM
#30
Newbie
Join Date: Dec 2007
Location: new york
Posts: 22
Likes: 0
Received 0 Likes
on
0 Posts
I just put on my UR test pipe, sounds great. why UR u say? well for one im not spending way more money than i should be, and the other reason is because i hear their customer service is awesome.