Not to start a large fight, but I stumbled upon this in another forum.... Anyone else think Mitsu is voiding warranties?


US Code - Title 15, Chapter 50, Sections 2301-2312:
Legally, a vehicle manufacturer cannot void the warranty on a vehicle due to an aftermarket part unless they can prove that the aftermarket part caused or contributed to the failure in the vehicle (per the Magnuson Moss Warranty Act (15 U.S.C. 2302(C)).

 

I swear to god: it's like I've entered a time warp and been transported back to 2003.

Yes, Mitsu will do whatever they can to spend the least amount of money possible and the average Joe won't take them to court over it. So, basically, they do what every other car manufacturer does.

 

seriously. this is OLD news. Many ***** dealers will try to void for no reason. but get a nice dealer and you wont have an issue as long as you dont try to get something obviously NOT covered, covered.

 

Mitsu dealers suck!

 

Void, or deny warranty claim....?

 

what I've come to learn is that the company that pays for the warranty work is a completely separate company from the auto manufacturer. the auto maker pays that company a premium to cover the cars and when a repair occurs the dealer submits paperwork and is reimbursed for the repair. it's basically like insurance for car repair. through the word insurance out there and you guys can use your own imagination. i wouldn't be suprised if dealers were given bonus' if they keep repairs to a low quota.

 

You are sort of correct with the quota part. A dealership can be penalized if there are too many warranty claims. But they are not rewarded with low warranty claims.

A dealership doesn't have the right to void warranty on a car. Only the manufacturer does. Dealer is to only relay the message to the customer. If a dealer decided to play almighty and say yer warranty is done, then just take the dealer to court. They will change their tune really fast. Last thing a dealer wants is to be involved in a law suit they have have no right being in.

This happened once at the dealership I work at. Service manager said to a customer that the warranty is void, customer then takes the dealership and manufacturer to court. It took months for the dealer to talk their way out of the suit stating that the dealership has no responsibilty for the suit. Don't know what the outcome was but it only ended up being customer vs. manufacturer in the end. Dealership has since changed the way service advisers speak to customers in regards to warranty work.