got it fully covered under my third party warranty! Sweet!

 

Congrats. Glad it all worked out for you

 

Good job, way to keep on top of them.

Now be prepared for future warranties to be denied

 

Leo Im still curious about the oil analysis. Please post the results.... call out dixie for denying warranty and claiming it was the oil.

The high price tag of labour at a dealership does not match the professionalism being displayed there!

 

Hey Dean, well my analysis came back inconclusive. The problem is I used a waterbottle to collect the oil so there was a high level of water found in the sample I did not really think that one through! I still have the Oil filter i could send in but thats just more money to waste now considering its paid.

The real lesson here is that Mitsu does NOT stand behind its product! They look for any excuse to deny your claim and if you dont know anything about cars you are screwed.

Jeff at EM tried to tell me the chain went because i over reved the engine and he got a engine code. I informed him that the claimed code was not introduced until 2010 models so that is impossible. He then back pedaled and said well the only way the chain could stretch was from over reving. So i replied i guess that means the rev limiter was not doing its job so this should be covered. I know there is a rev limiter to protect the engine.

Then they said ok i will get back to you. 30 mins later they called to say they found my exhaust and it just voided my warranty! Any excuse!!

Honestly this is my last Mitsubishi. Nothing but trouble. My cars spend more time in the garage then on the road.

 

Its not the cars fault. Its the stealership.

All dealerships make their money off service. Warranty work is lowest paying work they have. They are trying to get you to pay out of pocket.

I don't know how 3rd party warranties work in toronto but in the states I have a friend that has a very extensive aftermarket parts history and he will scour the internet for pics of a car that has a warranty claim to make sure there were no mods.

He basically is tasked with looking into anyway to deny coverage.

 

This pretty much sums it up and should be the lesson learned. But unless you were dealing with Mitsu corporate directly, then it was not Mitsu denying your warranty.

To me Mitsu's downfall is not that they make a bad product or dont stand by their product. Its that they let these ****ty dealerships sell and service their product and don't care to enforce a set standard with them.

Me too man. This Evo has been my 4th new car Mitsu purchase and I'm 29. I do not like how they dont seem to care to keep the dealerships in check. I don't like how they handle warranty issues. And I dont like the direction they are going with their new models of cars. Unless they release something that I just have to own, I am done with them. Not sure what brand of cars I will purchase in the future but Mitsu will not be in the mix. Congrats on you Mitsu. You have lost a fanboy since the mid 90's. They are a dissapointment.

 

Hearing stuff like this is part of what made me not buy a new Evo, other part is money (being upside down in my current loan, plus dealerships not willing to make any sort of deal). I still love the Evo, but I can't have my main car be in the garage that much.

 

Well if you buy new and treat it right it can be a very reliable car. Mitsu does make a pretty solid car most of the time. The problem is people beat the **** out of them. Even the Evo is not bullet proof. And in the situation, the OP bought a used Evo with almost 60k miles on it. So its hard to say how the car was treated before they bought it.

What sucks is Mitsu does make it difficult to get warranty work if needed. But again, I dont think its so much Mitsu. But the dealerships Mitsu allows to sell and service their product. When I had my issues it was because of the dealerships in my area and how bad they are. But when I had to contact Mitsu directly, they eventually to care of the problem (for the most part).

I wouldnt let this situation stop you from getting an Evo. I would never buy a used high mile Evo (over 20k maybe). Or if I do I wouldnt pay alot for one. IMO they are just a high risk car when purchased used. But this forum is full of original owner Evo's approaching and even over 100k miles without an issue. Most of these cars though are non-moded and actually driven the way Mitsu intended.

 

And I understand that, but to pay that kind of money for a car, and not have the manufacturer put the dealerships in their place and make them take care of it and their cars is rediculous.

 

Every one of my evos has been solid. On my 3rd evo, 6th mitsu.

One thing to keep in mind, at least around here, the dealerships LOVE doing warranty work on everything but the Evos. Lancer? Ralliart? Outlander? No problem!! Evo on the other hand, they are always watching with an evil eye.

And I don't blame them personally, so many evo drivers have attempted fraud on the dealerships, they had to do something. Mod the crap out of the car, ruin it, then take it in and expect the dealership the fix it, when it was the end users fault. They essentially ruined it for all the honest evo owners out there.

I went into the dealership knowing I wouldn't get much of a warranty. This is the #1 reason my 2011 has not been modded except for gauges and sound system. Next is brakes and wheels. Until I can drive the car to it's fullest potential around a track without modding, then I'll consider it. By then I'll have hit my 36k miles and won't worry about it anyways.

 

Not in my situation. I had bought my 08 Eclipse Spyder brand new in 08. Paid $30k for the car and after high interest I had paid about $40k for the car in total. Car had 25k miles on it. Completely stock. I started getting two symetric holes in my top. Mistu had a design flaw on the 08-09 tops and put out a TSB over it. This dealership still denied my warranty coverage and at first Mitsu stood by them. After awhile Mitsu realized that I was not going to back down and finally warranted my top.

But there dealership was incompetent. This whole ordeal take almost a year and cost me about a grand out of pocket. All Mitsu did is apoligize for the dealership. I can guarantee they didnt actually tell that dealership anything or even care to. And thats why I believe these bad dealerships that some of us have to deal with is what is causing this impression of Mitsu and warranty work. You would think if Mitsu cared they would do something about it. Oh well. Thanks for the Evo and Eclipse Mitsu. I am officially turning in my Mitsu fanboy badge. Done son

 

See this is the silliest statement i hear about these cars. As long as you dont beat on it then it is reliable. WTF?? I did not buy a lancer. I bought a turbo Evo X!! I bought it to beat on. I did not buy a Neon! I bought a tuner car. They are meant to go fast. It is a damn rally car.

At the end of the day dont offer a 10 year warranty if you dont plan to honor it.

 

A) All cars break
B) They don't offer 10 year warranties on Evos
C) It's like ANYTHING OUT THERE, if you beat on it, it's going to break.
D) The amount of money you paid for the performance, cuts have to be made somewhere.

Warranties are meant to cover manufacturer defects (like the timing chain, pistons cracking, etc). Not someone that hold the engine at 8k rpms for 10 minutes straight. It's a complete gray area.

Again, I'm on my 3rd Evo. I drive them as they are meant to be driven. I don't baby them, but I take SUPER good care of them. They don't break on me. Am I just lucky? Maybe. But I really think a lot of it has to do with how good of care I take on my cars.

 

i know i'm late with this one, but someone mentioned earlier something about the FQ-400 being a UK "science project" or something of that sort. the car is actually sold through RALLIART UK and is covered by a 3-year/36,000-mile warranty:

http://www.topspeed.com/cars/mitsubi...0-ar74837.html