Specialized Performance Coating
#32
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There are other people in the local community that in the past have not always delivered what they promised, but people haven't spoken up , so I commend you for doing so, but I still think before you post a rant you would allow them to fix the issue. I thought your Cobb experience would have shown you that most locals will do all they can to make the customer happy.
I would want to know if anyone had any kind of issue with any service before I spent my time and money. I support BBB and the open style of online reseller ratings. I will always review parts, labor, and services whether they are good or bad. I don't believe that if a company makes amends, the problem shouldn't be disclosed to the community. Good business doesn't always mean perfect business. Which is why I am allowing SPC to fix the problem and not just take it from them and have another shop do the repair.
Last edited by SiliconTek; Aug 23, 2010 at 09:46 AM.
#33
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There is nothing wrong at all about posting up a truthful review that will be updated as progress is made. He is allowing them to correct the issue but is expressing frustration in their mismanagement of time. The internet nutswinging gets old, it's nice to see someone finally speak the truth rather than the typical:
OMG +1
so-and-so FTW!
etc.
OMG +1
so-and-so FTW!
etc.
Why didn't you pipe up when he slammed Cobb who is a sponsor? All I am saying is don't burn bridges, I would have thought he would have been more careful, considering he had to go back and censor all of his posts in the Cobb thread.
Last edited by krisiun; Aug 23, 2010 at 02:11 PM.
#34
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Not to pile on, but powder coating the barbed hose nipples is a fail. The barbs are rounded over by the coating and won't hold the hose on under pressure.
BTW, areas to be masked off on a part are generally the responsibility of the customer, not the plater/coater.
BTW, areas to be masked off on a part are generally the responsibility of the customer, not the plater/coater.
#35
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I have had bad experiences in the past, but the companies have done what is right and fixed it. I can understand if Cobb had said screw you, fix it your damn self, but they didn't. SPC is doing the same thing. All I can say is that if I was PTP and knew he was coming with wheels, I would continue to do awesome work, but have a bottle of KY as well because he is going to try and F U in the end.
I have yet to hear him say a good thing about a shop in person or on the forums.
#36
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I agree, all I am saying is before he bad mouths a company potentially ruining their reputation, maybe he should get the whole story. Yes SPF isn't a sponsor, but they are a local small business. I would rather support a local business than send parts off to have work done.
Why didn't you pipe up when he slammed Cobb who is a sponsor? All I am saying is don't burn bridges, I would have thought he would have been more careful, considering he had to go back and censor all of his posts in the Cobb thread.
Why didn't you pipe up when he slammed Cobb who is a sponsor? All I am saying is don't burn bridges, I would have thought he would have been more careful, considering he had to go back and censor all of his posts in the Cobb thread.
I had my entire MBC coated and it's holding just fine.
#37
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That has no bearing on the post you quoted. There are multiple local companies that aren't sponsors on EVOM that contribute to the Evo community. It doesn't make a difference, they are here providing a service and trying to be reputable shops, your buddy comes on here, blasts them and then after he gets his way, changes his posts. The bad part is multiple NTEC people have already seen it.
I have had bad experiences in the past, but the companies have done what is right and fixed it. I can understand if Cobb had said screw you, fix it your damn self, but they didn't. SPC is doing the same thing. All I can say is that if I was PTP and knew he was coming with wheels, I would continue to do awesome work, but have a bottle of KY as well because he is going to try and F U in the end.
I have yet to hear him say a good thing about a shop in person or on the forums.
I have had bad experiences in the past, but the companies have done what is right and fixed it. I can understand if Cobb had said screw you, fix it your damn self, but they didn't. SPC is doing the same thing. All I can say is that if I was PTP and knew he was coming with wheels, I would continue to do awesome work, but have a bottle of KY as well because he is going to try and F U in the end.
I have yet to hear him say a good thing about a shop in person or on the forums.
I think your comments toward PTP are completely uncalled for. That is a decision that they as a business need to make in private. If they feel they can't perform a level of work up to his standards then they should discuss with him in private what they are and are not responsible for and then decide if it is a business relationship they want to pursue.
This thread has gotten ridiculous and gone completely off-topic. If anything, all it's doing is preventing other members from mentioning negative experiences in the future which is something I do not want. I want to hear truthful accounts of all transactions whether negative, positive, from sponsors, or non-sponsors. "If you have nothing nice to say then don't say anything at all" works well in kindergarten, but not in the real world when we're playing with real money.
Last edited by Kracka; Aug 23, 2010 at 02:40 PM.
#39
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I agree, all I am saying is before he bad mouths a company potentially ruining their reputation, maybe he should get the whole story. Yes SPF isn't a sponsor, but they are a local small business. I would rather support a local business than send parts off to have work done.
Why didn't you pipe up when he slammed Cobb who is a sponsor? All I am saying is don't burn bridges, I would have thought he would have been more careful, considering he had to go back and censor all of his posts in the Cobb thread.
Why didn't you pipe up when he slammed Cobb who is a sponsor? All I am saying is don't burn bridges, I would have thought he would have been more careful, considering he had to go back and censor all of his posts in the Cobb thread.
#40
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That has no bearing on the post you quoted. There are multiple local companies that aren't sponsors on EVOM that contribute to the Evo community. It doesn't make a difference, they are here providing a service and trying to be reputable shops, your buddy comes on here, blasts them and then after he gets his way, changes his posts. The bad part is multiple NTEC people have already seen it.
I have had bad experiences in the past, but the companies have done what is right and fixed it. I can understand if Cobb had said screw you, fix it your damn self, but they didn't. SPC is doing the same thing. All I can say is that if I was PTP and knew he was coming with wheels, I would continue to do awesome work, but have a bottle of KY as well because he is going to try and F U in the end.
I have yet to hear him say a good thing about a shop in person or on the forums.
I have had bad experiences in the past, but the companies have done what is right and fixed it. I can understand if Cobb had said screw you, fix it your damn self, but they didn't. SPC is doing the same thing. All I can say is that if I was PTP and knew he was coming with wheels, I would continue to do awesome work, but have a bottle of KY as well because he is going to try and F U in the end.
I have yet to hear him say a good thing about a shop in person or on the forums.
Last edited by SiliconTek; Aug 23, 2010 at 03:04 PM.
#41
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I wanted that part coated. Actually SPC does a great job of masking things off. They took care of all of the masking on my valve cover.
Last edited by SiliconTek; Aug 23, 2010 at 03:23 PM.
#42
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I think your comments toward PTP are completely uncalled for. That is a decision that they as a business need to make in private. If they feel they can't perform a level of work up to his standards then they should discuss with him in private what they are and are not responsible for and then decide if it is a business relationship they want to pursue.
#43