Erin Mills is at it again...
Sorry for all your drama man. Makes me think i should sell this money pit while its running. Damn Mitsu's are made out of plastic it seems!
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Joined: Mar 2011
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From: At the apex
I agree he screwed himself out of billable work. I also paid extra for a few things like tranny flush since im already on the hoist. Jeff was a complete douche and i will never as much as order parts from there. I will drive PAST there on my way to Dixie. Evan was cool to deal with and never told the other warranty cover about any mods. It never even came up.
As for them paying less for warranty this is false. They pay them $99/hour. I had to sign the bill and it was higher then it was quoted when i was paying myself. It was just over $1850 i believe for the timing chain alone.
I went in and took pictures of the chain they ordered and it was the new one. I also went back when they were installing it to make sure they didnt pull a fast one. Looks good. The scariest part about this process is I still dont know if there is any additional damage caused by the chain stretching. I have heard of it bending valves, etc. I asked if they could inspect for that and they said the process is to do the chain then start it up. Seems silly since it is already opened up.
As for them paying less for warranty this is false. They pay them $99/hour. I had to sign the bill and it was higher then it was quoted when i was paying myself. It was just over $1850 i believe for the timing chain alone.
I went in and took pictures of the chain they ordered and it was the new one. I also went back when they were installing it to make sure they didnt pull a fast one. Looks good. The scariest part about this process is I still dont know if there is any additional damage caused by the chain stretching. I have heard of it bending valves, etc. I asked if they could inspect for that and they said the process is to do the chain then start it up. Seems silly since it is already opened up.
In terms of vent valves, I can only speak in generalities, as I was more intimately familiar with the 5L V8 that was in my old car. For an interference engine, there is usually a small amount of tolerance for belt/chain stretch, before there is interference. Each engine being different in that tolerance naturally. Not having carbon buildup on the the valves or pistons certainly helps in maintaining that extra bit of room if something does go wrong. If the engine started up fine, that is usually an indicator all is well.
A compression test might be of value. If anyone is intimately familiar with the internals of the 4B11T, please chime in.
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Joined: Dec 2008
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From: Toronto
I count myself as thankful for not having any warranty issues with my car! That said, I have posted before that the guys at Newmarket Mitsubishi are phenominal. Dean has worked hard on several occasions to save me money, even with an item that was slightly out of warranty.
From taking to them, they also seem pretty reasonable when it comes to mods. For example, they would know a cat-back exhaust would not in any way affect your timing chain. An improved intercooler isnt going to make your ACD blow up. Better brakes are better brakes, and change nothing in the drivetrain. It just makes sense.
Also...they wont inspect for a reflash unless they have a reason to. So, oil changes won't result in a voided warranty because of your GST/Cobb AP tune.
From taking to them, they also seem pretty reasonable when it comes to mods. For example, they would know a cat-back exhaust would not in any way affect your timing chain. An improved intercooler isnt going to make your ACD blow up. Better brakes are better brakes, and change nothing in the drivetrain. It just makes sense.
Also...they wont inspect for a reflash unless they have a reason to. So, oil changes won't result in a voided warranty because of your GST/Cobb AP tune.
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Joined: Mar 2011
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From: At the apex
Sorry to revive an old thread, but it appears Mr. Friendly from Erin Mills is now a parts and service distract manager at Mitsu Canada. Slimy SOB. No doubt his reporting of supposed warranty violations added in his promotion.
Last edited by TrailBrake; Jun 6, 2013 at 11:29 AM.
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