I ordered radio relocation kit on 24th. Got it on 28th(fast shipping)
BUT they sent me wrong item. They sent me a red cone air filter.
They didnt even include any invoice or recept. I knew it was from RRM by looking at the address.
I contacted RRM right after i opened my package. Called, e-mailed, and even sent pm on evom. Its been almost week and havent heard from them. Calls only go to voice message and no reply on email or board.
Anybody know if they are having some sort of problem lately?
I dont mind waiting but hate to see my radio hanging down everyday.

 

I've never had a problem with RRM and am very surprised. I would PM Rock on the boards and ask him. I'm sure it was just a foul up. They are very reliable

 

me personally is meh about RRM. on evom they come off as a good company because rock posts here and backs up his product every time something negative is said. but on other mitsubishi and lancer sites i hear nothing but bad things about the company.

my thoughts about the company is to lancers they use their products like test products..they release a product without much testing..and wait for people to report problems and issues with it..then they fix it couple months later come out with a v2 that has fixed problems that should have been fixed or considered before the product actually came out you know? ive bought one product from them a while back that was the SRI v1 for my lancer like a year ago or something, in the item description it says it'll take a full second off your 0-60 times..which is obviously bull and i dont think it did much performance at all too my car if any..just makes it louder, with the RRM pully people started getting leaks and they just came out with a v2..same thing with the exhaust rusting..came out with a v2 and ive heard problems with the header rusting or even cracking so i would expect a v2 for that also. just a lot of things about the company i dont like.

and my biggest issue with the company is that they are overpriced, you can argue back and forth that just because theyre one of th few lancer aftermarket supporters means they can charge more..well i beg to differ. take the cost of many things on the site not even performance parts..things like CF mirror covers (which are like 200 and not real cf) and a cf stock looking hood and other things compare those to other companies and see if thats fair priced..pretty much that in a nutshell.

to each its own but thats my perception. also there are many RRM fanboys on the site who will say theyre the best company ever so look out for those.

 

my friend and i did a turbo kit install on a reg lancer and bought the "COMPLETE BOLT ON" kit from them and it was HORRIBLE fitment was soo off it wasent funny and they used the cheapest parts they could find VERY low quality and its like the most expensive kit out there! for rrm

 

That example is certainly an exception to the rule. Cheap parts and fitment issues haven't been reported often with regards to the RRM turbo kit. The only cheap part I received from them was a generic high flow filter with their cai, which i swapped for a K&N anyway. In fact, most regular lancer owners consider RRM's kit to be the best fitting kit available. It's expensive, but that comes with the narrow niche market of turbo lancers. A lot of people have done RRM turbo kit install in their garage with minimal tools, and in some cases limited knowledge. Sounds like RRM either messed up that specific kit, or you botched install or bought it used and parts were damaged/swapped.

I'll concede that some of their other products are overpriced, but that's abundantly due to lack of competition. If they are one of the only companies doing the R&D and heavily marketing their products, they will charge more. EVERY BUSINESS ON EARTH WOULD. It's not like the companies feel some moral obligation to make their products as cheap as possible. They sell for as much as possible because they do it for a living, everyone does.

For as many "fanboys" of RRM there are on these boards, there are an equal amount of people bashing them with the same amount of negligence. If a company makes a legitimate mistake, then it needs to be known. When a company redesigns a product out of concerns by their buyers, it is usually for a variety of reasons that sometimes don't include lack of testing. For instance, RRM came out of the piggyback v2 because v1 owners didn't like the harsh idle. They aren't perfect, but they really aren't "Horrible!" either

 

no we bought this kit BRAND NEW we waited weeks and weeks!!! for it to be built cause he said they were built to order kits, everything in the kit was cheap, the hose clamps were dollar store clamps seriously they were the one u buy at the dollar store, the couplers were junk hard as a rock and were 1 ply JUNK!, now on to the intercooler pipes all i can say is WOW lol lol lol i could crush them in my one hand and they never even fitted to there exact location, they had to be cut and rewelded to fit properly. the fuel pump did not fit in the lancer fuel pump hanger and we called them and asked them what was up with it and his exact words were " OH ITS SUPPOSED TO BE LIKE THAT" lol lo i was shocked!!!!. the oil line was ebay garbage and did not fit and need all kinds of fittings to fit properly i could go on and on and on but theres no point........ i did alot of research before i got this kit for a friend of a friend and i was soooo imbarassed when we were putting it on i thought for all the money they charge and all the hype about rrm that it was a no brainer but i was wrong!!!

 

anybody have profile link to rock? I pmed brian few days ago and still no reply. Also still no phone call, pm, or email.

 

dude look at the RRM SRI v1 for the lancer..honestly i could have made a better product in my garage..everyone ive talked to about it can agree its a horrible quality. there was a big thread about the RRM exhaust rusting in many situations..and then the pully springing oil leaks? those are some of the thing that should be worked out before you take peoples money. i run a business myself so i know how it works..if you buy v1 they have your money already and tell you we will fix the issue in v2..so you'll buy v2

you honestly do sound like a fanboy saying that they never have any cheap parts..me and plenty others can make a list of cheap parts that RRM has put out other than the intake and exhaust.

the guy made the thread asking about peoples personal opinion about RRM i gave mine, this isnt the excuse for why RRM is good thread..

 

I agree with you in that they have produced sub-par products and that some of their "v1" and "v2" stuff is a little fishy. As far as comparing them to other vendors that cater to base lancers, there isn't much comparison. They aren't a flash in the pan company and they do back up their products, even if you buy them used. I haven't checked out many of their product releases with the 08+ lancers so perhaps that it why I am unaware.

I did reread my post and it did sound a little fanboyish. I guess I'm more surprised than anything, I've always gotten them on the first ring and never had a problem.

 

still nothing from them.......

 

Really dont know what to do. Rock cant help me through PM and they wont answer phone(always goto voice mail) and cant contact with email.