Seleckt

So, I brought in my '10 X to them yesterday because they seems to have pretty good reviews and various evo forums cast them in a positive light. I want to give them the benefit of the doubt and assume this was an honest mistake, but it seems a whole lot like fraud to me. Long story short, I had just bought my Evo and brought it in for an inspection and it's first maintenance in who knows how long. There were two issues I wanted looked at though in particular.

A) The AYC pump had air in it and needed to be bled. The fluid level dipped below minimum when up to temperature.
B) There was a very small oil leak coming from my oil cooler area.

The AYC pump was never bled. The ACD pump was bled instead. Now I don't know how it works exactly, I know they use the Mut3 tool and from what I've heard it bleeds all the systems. I don't know if they forgot to fill the reservoir up again and it immediately sucked in air again, or they just never did it. But I still have the same issue and it needs to go in and get bled. Again. They also wanted to charge me $1,000 to change the oil cooler lines, but would need to wait until they got the part in. Brought it home and haven't touched it until this morning.

But the major issue is this; the very minor oil leak had turned into a massive oil dump and the car is no longer driveable. The week prior to bringing it in, I avoided driving it because I wasn't 100% sure how bad the oil leak was. I did however have it idle up to operating temperature in my driveway to see how much leaked. over the course of that week, it leaked maybe 10ml of oil onto the driveway being started, idling up to operating temperature, then being turned off again. Nothing major at all, but something I wanted fixed.
This morning however, I turned it on and let it idle for less than a minute before I went to check on it again. I sprayed about 1/3rd a quart onto the driveway before turning it off. Obviously, this isn't able to be driven anywhere. Now, it has to be towed back to the dealer 45 miles away to have them fix whatever they broke.

I don't know what the **** they did, but I went from a minor annoyance to a major issue, and waited 10 hours in the waiting room and was charged $800 for the privilege of doing so, with the added bonus of wanting to be charged an extra $1,000 once they got the part in.
I want to assume this was a mistake. But it really does seem to me like they deliberately made the problem worse to pry an extra $1,000 out of me.

God knows how much oil I lost on the drive back.

Seleckt

One week of idling up to operating temperature every day

30 seconds of idle after the dealer touched it.

Seleckt

Update: I had a chance to at the cooler after they touched it. I am absolutely convinced they intentionally exacerbated the problem to get me to pay them the $1,000 fix. The nut holding the sender line was hand loose. Tightened it back up and the problem is solved.

MinusPrevious

iTrader: (3)

Sorry to hear that (glad you found the issue & corrected)

I just had my airbag recall done after waiting for years to get it done (was not looking fwd to it)

Ended up having South Coast Mitsu do the job & I can say the mechanic did a flawless job of removing the dash

Years ago, So Coast was the premier EvO dealer.

A dealer to consider is South Coast

Seleckt

I'll check them out Saturday, my ayc still needs to be bled. Thanks for the recommendation

MinusPrevious

iTrader: (3)

If you do call them, ask for Darin in Service. He's a senior service guy w/South Coast. Tell him what happened & ask about their mechanical experience w/the 10 AYC component before you commit to having them do it

G20

iTrader: (13)

Why don't you bring it to RRE, Tuning Tech (in Colton)...? That's a sh1tty job and could end up more worse.

Biggiesacks

They jiffy lubed you.