GSX_TO_EVO

iTrader: (5)

Mods, I apologize beforehand if this is in the wrong place, I didn’t want to post it in the reviews section, because I don’t have anything to review, but I’ve tried reaching out to VRSF with no answers back.

On March 18th I preordered an Evo Intercooler for my build. It stated it would be available by 4/20/19, well 4/20 rolls around and I do not hear anything, give it a few days, still nothing. I send an email with all the required info inquiring about my order, again nothing for days. I send another email, nothing again. I check this morning and now see it it staying it’s not available until 5/28/19.

I would just like some clarification here @VRSF Tiago .

MinusPrevious

iTrader: (3)

Your thread is better placed here

Youve done the right thing & have tagged them as i have as well: @VRSF Tiago

Bmurray

iTrader: (5)

Good example of why it’s sometimes worth it to spend a little more and buy from more reputable source. ETS, Sheepey, etc. Good luck though hope you get it figured out.

GSX_TO_EVO

iTrader: (5)

VRSF has actually been very good to me in the past. I had an issue once with an intercooler I ordered for my Galant VR4, but it was resolved, it’s just not normal for them to not respond.

GSX_TO_EVO

iTrader: (5)

Well @MinusPrevious, @VRSF Tiago logged in and still hasn’t replied, looks like I’ll be making a PayPal claim.

MinusPrevious

iTrader: (3)

Totally understand

aggieEVO

iTrader: (11)

I had zero problems ordering from VRSF and am very happy with my intercooler. Have you messaged them on Facebook? I believe they actually posted something yesterday. Good luck, hope it's resolved soon!

GSX_TO_EVO

iTrader: (5)

I don’t have a Facebook, however if they have time to post on Facebook someone should be able to return a call or email... Thanks for the clarification.

GSX_TO_EVO

iTrader: (5)

Hey @MinusPrevious Joe, you can close this thread if need be, they issued the refund through PayPal after I opened the dispute.

Just to clarify, I have yet to hear anything from VRSF.
IDK how many phone calls, 2 emails, a vendor review, and a PayPal dispute, and not even an I’m Sorry for the miscommunication. I will not be doing any more business with VRSF.

SnailSpeed

iTrader: (6)

That sucks, I have their lower intercooler pipe, 3.5" intercooler and o2 dump. Didn't have any problems with them.