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VRSF, I want my intercooler!

 
Old May 6, 2019, 06:33 AM
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VRSF, I want my intercooler!

Mods, I apologize beforehand if this is in the wrong place, I didnít want to post it in the reviews section, because I donít have anything to review, but Iíve tried reaching out to VRSF with no answers back.

On March 18th I preordered an Evo Intercooler for my build. It stated it would be available by 4/20/19, well 4/20 rolls around and I do not hear anything, give it a few days, still nothing. I send an email with all the required info inquiring about my order, again nothing for days. I send another email, nothing again. I check this morning and now see it it staying itís not available until 5/28/19.

I would just like some clarification here VRSF Tiago .
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Old May 6, 2019, 06:36 AM
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Your thread is better placed here

Youve done the right thing & have tagged them as i have as well: VRSF Tiago
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Old May 6, 2019, 07:44 AM
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Good example of why it’s sometimes worth it to spend a little more and buy from more reputable source. ETS, Sheepey, etc. Good luck though hope you get it figured out.
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Old May 6, 2019, 07:50 AM
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Originally Posted by Bmurray View Post
Good example of why itís sometimes worth it to spend a little more and buy from more reputable source. ETS, Sheepey, etc. Good luck though hope you get it figured out.
VRSF has actually been very good to me in the past. I had an issue once with an intercooler I ordered for my Galant VR4, but it was resolved, itís just not normal for them to not respond.
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Old May 7, 2019, 02:58 PM
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Well MinusPrevious, VRSF Tiago logged in and still hasnít replied, looks like Iíll be making a PayPal claim.
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Old May 7, 2019, 04:04 PM
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Originally Posted by GSX_TO_EVO View Post
Well MinusPrevious, VRSF Tiago logged in and still hasnít replied, looks like Iíll be making a PayPal claim.
Totally understand
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Old May 7, 2019, 06:12 PM
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I had zero problems ordering from VRSF and am very happy with my intercooler. Have you messaged them on Facebook? I believe they actually posted something yesterday. Good luck, hope it's resolved soon!
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Old May 7, 2019, 07:40 PM
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Originally Posted by aggieEVO View Post
I had zero problems ordering from VRSF and am very happy with my intercooler. Have you messaged them on Facebook? I believe they actually posted something yesterday. Good luck, hope it's resolved soon!
I donít have a Facebook, however if they have time to post on Facebook someone should be able to return a call or email... Thanks for the clarification.
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Old May 7, 2019, 08:59 PM
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Hey MinusPrevious Joe, you can close this thread if need be, they issued the refund through PayPal after I opened the dispute.

Just to clarify, I have yet to hear anything from VRSF.
IDK how many phone calls, 2 emails, a vendor review, and a PayPal dispute, and not even an Iím Sorry for the miscommunication. I will not be doing any more business with VRSF.
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Old May 13, 2019, 03:51 PM
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That sucks, I have their lower intercooler pipe, 3.5" intercooler and o2 dump. Didn't have any problems with them.
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