Tomei Arms Round 2!!!!!
#77
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Hey Guys,
I'm really interested in the Tomei ARMS but I have seen in an european Forum about a chrashed TOMEI about around 1500 miles and this makes me a little bit confuse.
The TOMEI Owners here.... How many miles have you driven ?
I don't like to change the Block internals of the EVO 8 and so I don't like to drive an FP Red etc. I think the Tomei ARMS is the right one for my project but I don't like to have damage Tomei after few miles ?
How about warranty ? The exhaust housing was broken... seems like a material error.
Peter
I'm really interested in the Tomei ARMS but I have seen in an european Forum about a chrashed TOMEI about around 1500 miles and this makes me a little bit confuse.
The TOMEI Owners here.... How many miles have you driven ?
I don't like to change the Block internals of the EVO 8 and so I don't like to drive an FP Red etc. I think the Tomei ARMS is the right one for my project but I don't like to have damage Tomei after few miles ?
How about warranty ? The exhaust housing was broken... seems like a material error.
Peter
#81
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I think following sounds good to all TOMEI User !
QUOTE:
This problem has been ironed out and TOMEI has changed the molding for the exhaust housing since last June.
TOMEI promise will replace the first released turbo to customer if it breaks.
This issue happened on the exhaust housing with Tomei logo model supplied from July or August.
So the cracked housing model must be shipped before July.
There were two similar problems reported from other customers 4-5 months ago and since then, Tomei have inspected all turbo housings when they received from factory. Hence the turbo you are buying now will have no problem.
Please rest assure about the TOMEI turbo.. all of them has been inspected thoroughly by TOMEI Engineer when they received from Factory before they ship it out.
Please reassure customer that if any TOMEI product damaged caused by product defect like this one, TOMEI is willing to replace it.
Peter
QUOTE:
This problem has been ironed out and TOMEI has changed the molding for the exhaust housing since last June.
TOMEI promise will replace the first released turbo to customer if it breaks.
This issue happened on the exhaust housing with Tomei logo model supplied from July or August.
So the cracked housing model must be shipped before July.
There were two similar problems reported from other customers 4-5 months ago and since then, Tomei have inspected all turbo housings when they received from factory. Hence the turbo you are buying now will have no problem.
Please rest assure about the TOMEI turbo.. all of them has been inspected thoroughly by TOMEI Engineer when they received from Factory before they ship it out.
Please reassure customer that if any TOMEI product damaged caused by product defect like this one, TOMEI is willing to replace it.
Peter
#82
I think following sounds good to all TOMEI User !
QUOTE:
This problem has been ironed out and TOMEI has changed the molding for the exhaust housing since last June.
TOMEI promise will replace the first released turbo to customer if it breaks.
This issue happened on the exhaust housing with Tomei logo model supplied from July or August.
So the cracked housing model must be shipped before July.
There were two similar problems reported from other customers 4-5 months ago and since then, Tomei have inspected all turbo housings when they received from factory. Hence the turbo you are buying now will have no problem.
Please rest assure about the TOMEI turbo.. all of them has been inspected thoroughly by TOMEI Engineer when they received from Factory before they ship it out.
Please reassure customer that if any TOMEI product damaged caused by product defect like this one, TOMEI is willing to replace it.
Peter
QUOTE:
This problem has been ironed out and TOMEI has changed the molding for the exhaust housing since last June.
TOMEI promise will replace the first released turbo to customer if it breaks.
This issue happened on the exhaust housing with Tomei logo model supplied from July or August.
So the cracked housing model must be shipped before July.
There were two similar problems reported from other customers 4-5 months ago and since then, Tomei have inspected all turbo housings when they received from factory. Hence the turbo you are buying now will have no problem.
Please rest assure about the TOMEI turbo.. all of them has been inspected thoroughly by TOMEI Engineer when they received from Factory before they ship it out.
Please reassure customer that if any TOMEI product damaged caused by product defect like this one, TOMEI is willing to replace it.
Peter
Im just a little concerned cause I have one that has the TOMEI logo.
Can someone please clarify...thanks
#85
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In my case it sounds the "LOGO" should be on the exhaust side on the turbo not an the air side, but if there are Tomei User with scrupulousness take a picture of your exhaust side (if possible) and send it to TOMEI USA.
These would be the way I would go if I had a TOMEI ARMS but on the other side... Never change a running system. If you have no Probs, I'd do nothing.
BTW: This happens to the best manufacture and I'll buy the ARMS definitely... In my opinion we drive Japan engineered cars and I'd like to have an aftermarket turbo also built by Japanese.
Peter
These would be the way I would go if I had a TOMEI ARMS but on the other side... Never change a running system. If you have no Probs, I'd do nothing.
BTW: This happens to the best manufacture and I'll buy the ARMS definitely... In my opinion we drive Japan engineered cars and I'd like to have an aftermarket turbo also built by Japanese.
Peter
Last edited by Peter10654; Nov 21, 2009 at 10:12 AM.
#86
Evolved Member
iTrader: (18)
I sure hope when this happens they expedite the replacement and not require you to send it in first to then send a replacement. This is simply a manufacturing defect on their part and not a questionable failure that needs determination if it was installer error.
A simple credit card deposit would suffice if they think it is going to be a fraudulent transaction....
A simple credit card deposit would suffice if they think it is going to be a fraudulent transaction....
#89
Hey Guys,
I'm really interested in the Tomei ARMS but I have seen in an european Forum about a chrashed TOMEI about around 1500 miles and this makes me a little bit confuse.
The TOMEI Owners here.... How many miles have you driven ?
I don't like to change the Block internals of the EVO 8 and so I don't like to drive an FP Red etc. I think the Tomei ARMS is the right one for my project but I don't like to have damage Tomei after few miles ?
How about warranty ? The exhaust housing was broken... seems like a material error.
Peter
I'm really interested in the Tomei ARMS but I have seen in an european Forum about a chrashed TOMEI about around 1500 miles and this makes me a little bit confuse.
The TOMEI Owners here.... How many miles have you driven ?
I don't like to change the Block internals of the EVO 8 and so I don't like to drive an FP Red etc. I think the Tomei ARMS is the right one for my project but I don't like to have damage Tomei after few miles ?
How about warranty ? The exhaust housing was broken... seems like a material error.
Peter
You are not alone - we have 2 more issues here (in Ukraine and Russia) - both turbo differs only by 10 digits in SN - i'll post pictures...
BTW - can somebody help me to fix it with tomei - because my supplier avoid my claims.