Subaru FP green reliability
Evolved Member
iTrader: (7)
Joined: Sep 2004
Posts: 1,457
Likes: 0
From: South Beach, FL / Miami, FL / Pt. St. Lucie, FL / NYC
Oh and BTW the way Ball7068 when modding ones car listen to friends and there experiences but don't put all your trust in what one person says. Oh and before you buy a turbo upgrade do your own independant research and ask current FP users how they like or loath there turbos. I have personally have asked many FP green, white, and red owners about there turbo and I have not found alot that had issues that weren't resolved by Rob and his team. FP is leading right now in turbo designs and working with Vendors like AMS, BR, ETS, and other vendors that either sells bolt on turbo or kits. Do your research. And ur buddy is a ******* as with most Subbie owners
Some of the comments about how easy it would have been to avoid this bloodfest really hint at a deeper problem.
There is WAY WAY too much "ok, ok, don't kill me on the internet" going on these days. Customers just plain start out with that now REGARDLESS of the situation. I guess it is a sign of the times, which is sad. We don't cater to that. If you want to get on the internet and tell everybody that you think I screwed you, then go ahead. And that is exactly what I told this guy. But people are smart enough to make decisions for themselves.
If someone looks at this guys situation and thinks he got screwed by FP because we chose to follow standard policies like inspecting a turbo prior to replacing it under warranty then that is fine. If someone thinks that it is inappropriate for us to follow a policy of repairing or replacing a damaged turbo AFTER inspecting the turbo, that is fine too. If someone thinks it is ridiculous to send an email requesting monetary compensation without even returning the products, then they should tell this guy how ridiculous he really is.
There is WAY WAY too much "ok, ok, don't kill me on the internet" going on these days. Customers just plain start out with that now REGARDLESS of the situation. I guess it is a sign of the times, which is sad. We don't cater to that. If you want to get on the internet and tell everybody that you think I screwed you, then go ahead. And that is exactly what I told this guy. But people are smart enough to make decisions for themselves.
If someone looks at this guys situation and thinks he got screwed by FP because we chose to follow standard policies like inspecting a turbo prior to replacing it under warranty then that is fine. If someone thinks that it is inappropriate for us to follow a policy of repairing or replacing a damaged turbo AFTER inspecting the turbo, that is fine too. If someone thinks it is ridiculous to send an email requesting monetary compensation without even returning the products, then they should tell this guy how ridiculous he really is.
Evolving Member
Joined: Apr 2006
Posts: 313
Likes: 0
From: portage, MI / STL, MO
I took the guy as extorting me from the beginning. Left a foul taste in my mouth right off the bat. "send me a check and I will keep this off the boards" basically. That is just not how I do things. He says, he consulted his attorney during this, but I don't think he was asking his attorney the right questions.
No, I am not planning on posting on IWSTI, there is way too much blood in the water over there, and it doesnt look like anyone is even reading the correspondence between uber mod and myself anyway. The emails show us trying to replace his product for him.
Bottom line is we offered to replace his damaged product, but not cut him a check for $2600 or whatever ridiculous amount he was after. He didn't want that. He wanted his pound of flesh, and I guess this is how he is going about getting it.
Boost on!
Robert Young
No, I am not planning on posting on IWSTI, there is way too much blood in the water over there, and it doesnt look like anyone is even reading the correspondence between uber mod and myself anyway. The emails show us trying to replace his product for him.
Bottom line is we offered to replace his damaged product, but not cut him a check for $2600 or whatever ridiculous amount he was after. He didn't want that. He wanted his pound of flesh, and I guess this is how he is going about getting it.
Boost on!
Robert Young
Some of the comments about how easy it would have been to avoid this bloodfest really hint at a deeper problem.
There is WAY WAY too much "ok, ok, don't kill me on the internet" going on these days. Customers just plain start out with that now REGARDLESS of the situation. I guess it is a sign of the times, which is sad. We don't cater to that. If you want to get on the internet and tell everybody that you think I screwed you, then go ahead. And that is exactly what I told this guy. But people are smart enough to make decisions for themselves.
If someone looks at this guys situation and thinks he got screwed by FP because we chose to follow standard policies like inspecting a turbo prior to replacing it under warranty then that is fine. If someone thinks that it is inappropriate for us to follow a policy of repairing or replacing a damaged turbo AFTER inspecting the turbo, that is fine too. If someone thinks it is ridiculous to send an email requesting monetary compensation without even returning the products, then they should tell this guy how ridiculous he really is.
There is WAY WAY too much "ok, ok, don't kill me on the internet" going on these days. Customers just plain start out with that now REGARDLESS of the situation. I guess it is a sign of the times, which is sad. We don't cater to that. If you want to get on the internet and tell everybody that you think I screwed you, then go ahead. And that is exactly what I told this guy. But people are smart enough to make decisions for themselves.
If someone looks at this guys situation and thinks he got screwed by FP because we chose to follow standard policies like inspecting a turbo prior to replacing it under warranty then that is fine. If someone thinks that it is inappropriate for us to follow a policy of repairing or replacing a damaged turbo AFTER inspecting the turbo, that is fine too. If someone thinks it is ridiculous to send an email requesting monetary compensation without even returning the products, then they should tell this guy how ridiculous he really is.
don't worry robert, I cross posted both these into that thread
/ sarcasm
Account Disabled
Joined: May 2007
Posts: 17
Likes: 0
Or does that not fit into your version? Kinda like how you blame the TSB that was made after the problem?
Evolving Member
Joined: Feb 2007
Posts: 286
Likes: 0
From: Out in the Country
I dont care about the Scooby invasion. I've had an Evo FP Green for over a year with no problems. So have about 1k other members here. What happens in the Scooby world really isn't relative here.
Account Disabled
Joined: May 2007
Posts: 17
Likes: 0
What part about what I said was untrue?
A) That Robert offered a monetary refund and reneged
B) Or that Robert blamed a Subaru TSB that was released after the turbo failed
Please point it out. A simple "A" or "B" will do.
A) That Robert offered a monetary refund and reneged
B) Or that Robert blamed a Subaru TSB that was released after the turbo failed
Please point it out. A simple "A" or "B" will do.
Evolving Member
Joined: Feb 2007
Posts: 286
Likes: 0
From: Out in the Country
Do you really expect a shop that sells a part to pay for the installation, tuning and tow bill? No. Everyone who modifies their car takes that risk. They replaced their faulty turbo and that should be the end of it. Insinuating that you will go on a smear campaign on the Internet is not the way to about getting your way. Makes you seem childish...
B)This thread asked about our compiled customer service
Im well aware of the Scooby issues (Per my 1st post) but that isn't pertinent here.