FP Red Wait List
Now wouldn't the compressor cover actually help more with surging issues rather than creep
Well i sure hope Robert gets a chance to break free and post the new info for the new prospective buyers waiting to ship their turbos out like me (i don't think Tony will be giving his up now
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So after being very nasty with Amber she finally passes the message onto Rob and he called me up. Tony I would suggest you call and speak to Rob but....this is fromt he mans mouth and not made up in my head I think (didn't really sleep last night) he did let me know that my turbo will ship tomorrow. He also explained to me from A-B what is going on and why it does take so long for a turn around. He also told me I'm #7 on the list. Persons on the top of the list will be contacted I would guess this week because he has changed or should I say slightly modified the FP red again.
wow i really think we are talkign to differnt people because i just got off the phone with amber and she told me that she still dosent have parts for the reds yet and she hasent shipped any out yet and wont till they get made. so i mentioned how you called and she says your missimformed...
i may be canceling my order soon and save the money
FP's customer service has always been lacking. I've also always heard so many different stories about how each person you talk to on the phone will tell you something to negate whatever the last person you spoke to told you.
They will continue to make everyone wait for products like they are now as long as the demand stays up. If I were still an FP customer, I wouldn't stand for this. I actually called about a red about a month or two ago and was told the wait time is about 4 weeks. Yeah, right. Not only was I not willing to wait 4 weeks, I also knew that they wouldn't deliver on time. So instead of going from a 30HTA to a red, I went to the BBK and am happy with my purchase.
They will continue to make everyone wait for products like they are now as long as the demand stays up. If I were still an FP customer, I wouldn't stand for this. I actually called about a red about a month or two ago and was told the wait time is about 4 weeks. Yeah, right. Not only was I not willing to wait 4 weeks, I also knew that they wouldn't deliver on time. So instead of going from a 30HTA to a red, I went to the BBK and am happy with my purchase.
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From: South Beach, FL / Miami, FL / Pt. St. Lucie, FL / NYC
wow i really think we are talkign to differnt people because i just got off the phone with amber and she told me that she still dosent have parts for the reds yet and she hasent shipped any out yet and wont till they get made. so i mentioned how you called and she says your missimformed... i may be canceling my order soon and save the money
i may be canceling my order soon and save the money
That's odd. Dude I don't know anymore I was going to see my shop guy and make an appointment to drop the car off but I guess I'm going to have to wait now
Personally I don't understand what all the hype is with the red. They are WAY over priced. 1900$ for that turbo? You can buy a super value kit from ets for 2700 sell your IX turbo if you have one for 4-500$, sell the licp that comes in the kit and your old down pipe ( if you already have this stuff) for like 300$, make more power and have room to grow down the road if you want.
I understand for the guys in California wanting to look like stock.....but seriously, to me this turbo should be priced at like 1200$.
I understand for the guys in California wanting to look like stock.....but seriously, to me this turbo should be priced at like 1200$.
Thread Starter
Evolved Member
iTrader: (7)
Joined: Sep 2004
Posts: 1,457
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From: South Beach, FL / Miami, FL / Pt. St. Lucie, FL / NYC
Personally I don't understand what all the hype is with the red. They are WAY over priced. 1900$ for that turbo? You can buy a super value kit from ets for 2700 sell your IX turbo if you have one for 4-500$, sell the licp that comes in the kit and your old down pipe ( if you already have this stuff) for like 300$, make more power and have room to grow down the road if you want.
I understand for the guys in California wanting to look like stock.....but seriously, to me this turbo should be priced at like 1200$.
I understand for the guys in California wanting to look like stock.....but seriously, to me this turbo should be priced at like 1200$.
Only if you knew what goes into this thing it's worth every penny.
FP's customer service has always been lacking. I've also always heard so many different stories about how each person you talk to on the phone will tell you something to negate whatever the last person you spoke to told you.
They will continue to make everyone wait for products like they are now as long as the demand stays up. If I were still an FP customer, I wouldn't stand for this. I actually called about a red about a month or two ago and was told the wait time is about 4 weeks. Yeah, right. Not only was I not willing to wait 4 weeks, I also knew that they wouldn't deliver on time. So instead of going from a 30HTA to a red, I went to the BBK and am happy with my purchase.
They will continue to make everyone wait for products like they are now as long as the demand stays up. If I were still an FP customer, I wouldn't stand for this. I actually called about a red about a month or two ago and was told the wait time is about 4 weeks. Yeah, right. Not only was I not willing to wait 4 weeks, I also knew that they wouldn't deliver on time. So instead of going from a 30HTA to a red, I went to the BBK and am happy with my purchase.
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Personally I don't understand what all the hype is with the red. They are WAY over priced. 1900$ for that turbo? You can buy a super value kit from ets for 2700 sell your IX turbo if you have one for 4-500$, sell the licp that comes in the kit and your old down pipe ( if you already have this stuff) for like 300$, make more power and have room to grow down the road if you want.
I understand for the guys in California wanting to look like stock.....but seriously, to me this turbo should be priced at like 1200$.
I understand for the guys in California wanting to look like stock.....but seriously, to me this turbo should be priced at like 1200$.
I love the FP Red turbo and one day I will buy one...but FP needs to do something about their turn around time...I think it's time to expand! 
On a side note...I have been in the sales/retail customer service market my entire life. You guys at FP MUST be on the same page as one another in reference to what your telling customers...Thats the quickest and easiest way to lose lots of business, and with this economy no one wants to lose business!
On a side note...I have been in the sales/retail customer service market my entire life. You guys at FP MUST be on the same page as one another in reference to what your telling customers...Thats the quickest and easiest way to lose lots of business, and with this economy no one wants to lose business!
Last edited by LI Pinky; Apr 15, 2009 at 08:52 PM.
fp customer service is definilty lacking. i write them just ramdom email about parts and stuff and they get back to me immediatly and whenever i write them about my redand how it is in the process or hows it looking they never get back to me.!!! I'm dissappointed in them. I hope this turbo is wiorth the money and the waiting. im about to cancel it and get the HTA 35R and call it a day
I hope this turbo is wiorth the money and the waiting. im about to cancel it and get the HTA 35R and call it a day
fp customer service is definilty lacking. i write them just ramdom email about parts and stuff and they get back to me immediatly and whenever i write them about my redand how it is in the process or hows it looking they never get back to me.!!! I'm dissappointed in them. I hope this turbo is wiorth the money and the waiting. im about to cancel it and get the HTA 35R and call it a day
I hope this turbo is wiorth the money and the waiting. im about to cancel it and get the HTA 35R and call it a dayWe put a lot of hard work into building the best turbos in the business, and this keeps us very busy. Consequently, time available for reading and responding to email is scarce. Please make your questions brief, clear, and to-the-point. This will greatly improve your chances of getting a quick response. If you email us asking for a general overview of turbocharger design theory, don't expect to get a response any time soon!
Pasted straight off their site.
For questions, product information, or orders, the best way to get a hold of us is by phone.
Once again right off the site.
People need to READ. FP has GREAT customer service, but you need to realize they are very busy. If you have an important question you need answered PICK UP THE PHONE, and give them a call. They will take care of you
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