This is horrible news! MMNA is making a huge mistake. Cutting off their noses to spite their face isn't going to help the situation. I think it is time that you get your lawyers involved with this.

SC~

 

there is a service bulletin on the galants and eclipses for pO300's, the cause was sensor sensativity, the correction was a ecu flash. im sure the correction will fix the evo as well. i probably did 2 to 3 cars a week with this problem when i was a mitsu tech. now lets just hope the evo doesnt suffer from the egr problems that the lancer does......im just kidding i dont mean to scare anyone, the egr system is completey different, and if the problem does occur its a simple fix.

im sorry to hear mitsu treating you so bad on your warranty, mitsu is very strict with modifications, but even then you have no driveline modificatoins, i dont see why they wouldnt install a new tranny. but i can tell you guys are getting upset with the service departments, dont do that, and dont make threats to get lawyers. they really are there to help you, ive seen car get warantied or "goodwilled" all the time that should not have been. its ultimately up to the service manager and district manager if the car will be warrantied. alot of the times in cases like these the service manager is just the middle man, dont beat up the massenger, itll just cause them to retaliate. and they dont have to give you any service.

i understand maybe you were misstreated, i know there are some service departments practicing bad business. but im just letting those know who arent familair with service departments, ive been working in them for years. be nice to them and be a good customer, they'll take care of you. but also dont let them run over you, theres a fine line.

 

projeckzero, thanks for the information. I know my service manager is the middle man, right now I am waiting for a call from my district rep. I don't plan on bringing a lawyer to the table until it's necessary, so I am hoping (and it shows since I have proactively asked for him to call me) that my DR will be able to address this issue with minimal problems.

Your train of thought (in that I don't have any drivetrain mods so how can they NOT do the repair work) is how MMNA should be thinking, but clearly some monkey has simply stamped my file with a "request denied".

 

Please do not let Mitsu get away with this! If you have to sue them so be it. This case would actually be very easy to win in a court room. I think any attorney would be happy to take this case...

 

Worry not, webguy is on the case.

 

Have you called Jeremy down here? If not, I am going to see him in a couple of hours, call me. Also, by the quote from the manual you posted, I guess my mods are authorized since the dealership installed them

 

Hey bud I will do that, it may be later tonight since I am working like a fool today. Thanks for helping me out btw.

 

Anytime bro.

 

More information here:

I just got off the phone with my DR. He's a nice guy, but has to run things by the books. What I was told is that my warranty is NOT void on a whole. In fact my warranty IS intact for all parts unmodified and for all warranty claims which are not affected by the modified parts. This is right inline with the MM act and I am pleased to hear this.

HOWEVER, I was informed that a Mitsubishi engineer in California has dubbed my current p0300 error problem as an issue in relation to one of my mods. Now I am not sure what kind of engineer we are talking about here, but I have NO mods which would affect the ECU in any manner. Furthermore I do not understand how they can, as a company, hand down a decision based on some internet posts on this forum. BTW, that was brought up again by my DR, in that they gathered the modification information from this forum. He said, and I quote, "don't you have something to do with the boost or fuel mappings or something?", so it may be that this "engineer" has happened upon the wrong individual.

Either way, I am now putting in a request to speak with my DR's supervisor, I assume he is the Regional Rep for Mitsu. Once I speak with him, I will have more info. I am hoping to escalate this to the engineer in question here, so I can set him straight.

My DR said the only way HE could help me would be if I returned the car back to stock, which I am absolutely not going to do because it's ludicrous and unreasonable and totally unrelated to this issue.

Furthermore, my DR said I am in fact still eligible for the ecu reflash which is still in approval stages with the EPA. So one way or another this is going to get resolved. I am more pissed off about the principle of this whole ordeal than anything to be honest, hence why I'm not just going to sit on my *** and wait for the reflash.

 

Another update: I placed a call to MMNA vehicle services and got it escalated to the regional manager level, so I am expecting a call within the next few business days. We'll see how it goes.

 

my car has now began to stutter under wot in 5th gear again, I'm at a loss as to what it could be. first thought it was because I was using too stiff of a spring in my forge valve so I called them and threw the yellow back in but the stutter still occures even after a fresh set of plugs.

 

webguy3301,

Any update?

 

Yes, a Mitsu Headquarters (in Orange County, CA) called me today. He stated that he spoke with my regional rep (who never called me btw) and my district rep. They have determined that my warranty is still intact, but that I will not be getting a new transmission nor will I get my monthly payment as previously "promised". I will be getting the reflash as soon as it is available and my warranty as a whole is still intact. I can still have it inspected at my dealership at my discretion, but honestly I have too much **** going on right now to deal with this. So I am stepping aside for a bit while I wait for the flash. More to come, I have to get back to work.

edit: changed void to intact, duh. Sorry.

 

Are you getting an SES light with the stutter?

 

OK just as an addendum to my previous post...

I am not giving up the fight. I am going to wait a bit while things settle down elsewhere in my life (nothing serious, just a lot of changes on the way) and then I will resume if the flash hasn't been re-issued by then.

Since they have declared my warranty un-voided and such, I really don't have much to complain about except for the ridiculous hoops I had to go through to get this all settled down. What I am most pissed off about is that my DR told me I would "more than likely" get approved for this free car payment in return for NOT getting the tranny replaced, and I was then denied and no one had any qualms about that! I would have been much better off never knowing he was putting in for a car payment for me, and simply being surprised by it if it happened.

The bottom line is that it is NOT acceptable to me to have to wait for this flash, they should be replacing transmissions or doing SOMETHING to appease you while you wait for the flash. Unfortunately I do not have the time right now to devote to this issue, so maybe in the near future I will be back on it.