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Old Feb 14, 2003 | 11:17 AM
  #46  
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That's cool to install a Turbo Timer on every car as long as you guys don't charge 500 dollars for it...

Claudio
95 gsx
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Old Feb 14, 2003 | 11:45 AM
  #47  
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From: Logan, WV
Originally posted by Mark F


You can do your own work but you had better be ready to provide documentation if necessary.

It is Mitsubishi's warranty after all, and they can impose any qualifications and restrictions they want on it since they are the ones footing the bill.
I don't think so...

http://www.mlmlaw.com/library/guides...s/undermag.htm
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Old Feb 14, 2003 | 12:00 PM
  #48  
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From: SF Valley, So.Cal
Originally posted by Mark F


I would concur. A turbo timer should pose no problems whatsoever. Sometime today I think I'm even going to bring up the matter and see if we can install them on every Evo we get.
ya that is an excellent idea. i wouldn't mind paying extra for a turbo timer pre installed from pick up. cause it can be thrown i n the finance bill... saving me a headache.

EDITED IN:
Side note... off topic but i rather not start a new thread, does anyone know, i am pretty sure no alarm comes installed, and how much do dealerships charge for lojack installation two things i need to look into getting immediatly.

Last edited by Obsoleteasian; Feb 14, 2003 at 12:03 PM.
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Old Feb 14, 2003 | 12:08 PM
  #49  
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MMC is getting silly - the Evo isn't a damn stealth fighter - it's a car that isn't any more technically advanced then a Porsche, Audi, or just about any other AWD performance car. Or any performance car for that matter – no AYC, no ACD – fairly straightforward stuff.

Changing your own oil voids your warranty? Unless MMC only hires really good services people, this is crap. I know 3 people in Minneapolis that have blown engines in almost brand new vehicles because of screw ups in the dealership shop (like not removing the o-ring from the old filter). I like doing my own maintenance, and I do a very good job at it – it’s part of the cost of ownership IMO. That, and with the rash of stories floating around the Internet of service techs rodding on people’s cars recently I am less likely to trust my car to any service tech. I am sure the majority of them are responsible adults that do their job just as they should, but it only takes a few bad apples to spoil the bunch.

And if changing my own oil is going to void my warranty I want my warranty pro-rated and refunded to me. I look forward to seeing the sales agreement and reading the fine print, I am sure there is going to be some very interesting legal language. If MMC wants to setup a service deal like Audi does with scheduled maintenance, that’s cool, but don’t threaten us with voided warranty for doing our own maintenance.
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Old Feb 14, 2003 | 12:14 PM
  #50  
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And that isn't the half of it. One cannot force anyone to sign anything with regards to the warranty. And one cannot supplement a warranty with conditions that are outside of the warranty itself. If they make you sign "pit pass" paperwork that shows that you decline it: 1. You don't have to sign it. 2. If you do, it is just marketing BS and it has no affect on your warranty. The Magnuson-Moss act EXCPLICITLY denies a warrantor from doing exactly that.

Mitsubishi knows this, calm down, they just want you to buy service from them.
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Old Feb 14, 2003 | 12:19 PM
  #51  
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JHC!!!!!!!

Are you people thick?

Nobody said changing your own oil voids your warranty. NOT CHANGING YOUR OIL on schedule or using NON-Synthetic oil will void your warranty. If you change your own though, be prepared to document it, which again, is no different than ANY OTHER CAR!!!!!
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Old Feb 14, 2003 | 12:27 PM
  #52  
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From: Between the Blue and the Sand
Originally posted by AutoXer


I don't think so...

http://www.mlmlaw.com/library/guides...s/undermag.htm
I don't think many are going to read from that long and dryly written site.....But what I think autoXer is trying to highlight is....

""Tie-In Sales" Provisions
Generally, tie-in sales provisions are not allowed. Such a provision would require a purchaser of the warranted product to buy an item or service from a particular company to use with the warranted product in order to be eligible to receive a remedy under the warranty. The following are examples of prohibited tie-in sales provisions.

In order to keep your new Plenum Brand Vacuum Cleaner warranty in effect, you must use genuine Plenum Brand Filter Bags. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc., voids this warranty.""


In essence. A company can't force you to purchase something additional to keep your warranty. And that company can't refuse you warranty work if you did not purchase the additional service or product.

SC~
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Old Feb 14, 2003 | 12:27 PM
  #53  
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I am not thick, I am just agreeing.....

It just occurred to me that Mistu is going to have a hard time denying coverage on modified cars when their brochure for the car has an entire page that is headlined "GO FORTH AND MODIFY".



Somebody is going to walk in to court one day with a WHOPPER of a marketing no no.
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Old Feb 14, 2003 | 12:31 PM
  #54  
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From: Minneapolis
Originally posted by Mark F
JHC!!!!!!!

Are you people thick?

Nobody said changing your own oil voids your warranty. NOT CHANGING YOUR OIL on schedule or using NON-Synthetic oil will void your warranty. If you change your own though, be prepared to document it, which again, is no different than ANY OTHER CAR!!!!!
No, not thick, just cautious

I change my oil every 2500 miles, and I only use full-synthetic oil in my cars (except my POS Outback). But how exactly am I supposed to prove that I am changing my own oil regularly with the proper oil? I buy Mobil1 (switching to Red Line) a case at a time – so I can’t document oil purchases with recipts at given frequencies. And this is different then any car I have owned because the threat of warranty voiding has never been presented to me before.
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Old Feb 14, 2003 | 12:38 PM
  #55  
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Originally posted by trigeek37


No, not thick, just cautious

I change my oil every 2500 miles, and I only use full-synthetic oil in my cars (except my POS Outback). But how exactly am I supposed to prove that I am changing my own oil regularly with the proper oil? I buy Mobil1 (switching to Red Line) a case at a time – so I can’t document oil purchases with recipts at given frequencies. And this is different then any car I have owned because the threat of warranty voiding has never been presented to me before.
The threat of warranty voiding is ALWAYS present if you can't document basic maintenance.

With the car comes a Warranty and Maintenance Manual. At the back of said manual are entries for documenting every service interval up past 100k. Fill it in and keep your oil purchase reciepts with it.

Simple enough?
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Old Feb 14, 2003 | 12:45 PM
  #56  
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SC, yepper, we use that in computers ALL of the time. Must use our memory, must use our technitions..blahdi blah blah.

I don't suspect any dealer in the real world will deny warranty service becuase someone doesn't document oil changes. Denials will come from incredible and obvious abuse, mods that actually DID cause a failure, stuff like that.

Dealers get paid to do this work, and they are going to love having EVO's around because there will be a lot of repair and maintenance to do on them.
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Old Feb 14, 2003 | 01:52 PM
  #57  
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I don't think dealers are the issue here. They are often the horse of the mouth, forced to relay something they'd rather not (as it makes them look bad). Regional service managers, who may have a fixed budget for warranty repairs, often have final say on large warranty repairs. If you come in with a blown motor, the dealer would love to fix it (many hours of labor), but an RSM will balk at the $7500-10000 price. He will have the dealer find a flaw in the owner's situation, and peg the blame on the owner ("driver abuse", "improper maintenence", "aftermarket air-intake likely cause engine failure", etc). It sounds like Mark and Fireball both are part of a good dealer, and may be more likely to repair a car. However, I can guarantee that someone (probably many someones) on this board will encounter a dealer/RSM whose attitude is "until you prove to me that you performed everything on the service schedule at the proper times, I'm not fixing your car".

Originally posted by Fireball
Here's the one thing that we haven't mentioned yet. If you decline the PitPass contract, you will most likely be asked to sign something stating that you understand the risks of not performing maintenance to your car. With something like this, if there is a warranty problem with the car and you cannot prove explicilitly that you had done the maintenance at the required times, your warranty will be void.
Whether this is legal or not, most people will take the bait and buy it, as the implication is that without the PitPass, your warranty may be voided - even if you have a dealer do your service (but not paid for up-front).

The whole thing keeps sounding worse and worse to me. Unless, of course, replacement tires and brake pads are included in the PitPass
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Old Feb 14, 2003 | 03:34 PM
  #58  
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From: SoCal
Originally posted by OnlineAlias
I am not thick, I am just agreeing.....

It just occurred to me that Mistu is going to have a hard time denying coverage on modified cars when their brochure for the car has an entire page that is headlined "GO FORTH AND MODIFY".

Yeah, I thought that was interesting as well. But take a look at the fine print at the bottom of that page - a nice little disclaimer saying "Aftermarket accessories may void your warranty" or something like that. Anyone have the brochure at hand? The "mods void warranty" argument is one that will rage until the end of time anyway. Sometimes it's justified, sometimes it isn't. The best thing you can do there is find a 'mod friendly' dealer (and they do exist).

I dunno what they said to the sales reps in this training, but I just got a call from a guy I was talking to a while back about the Evo, and he told me:

- one coming in March 2nd, a few more later
- base is 30k, they're selling for 10k over sticker (!!)
- don't even think it's a car you can commute in every day, cos it needs so much maintenance - service every 5000 mile (every 3500 if you drive it hard), tires will only last 10k, etc. I mean, he as good as told me that it was only usable as a second car.

Ridiculous, is what I say. I look after my cars. I understand how they work, I understand break-in periods, I understand service intervals, I know you can't rev the crap out of a cold engine. I work them hard, but I also treat them well - decent gas at whatever price, always the best synthetic oil and filter at 3k intervals (which is also when I inspect the stuff that needs it) and I can even rotate my own tires! And yes, I will be driving my Evo to and from work every day. I'll also be picking up my two-year old (who can recognize an Evo from a mile away now ) from daycare. Every day! Check me out, using an Evo for such a thing!

I keep insanely detailed logs of any maintenance anyway, so I expect to have anything that goes wrong covered under the applicable warranty.

I'm making assumptions about the things included of course, but I think this Pit Pass package would be useful for:
- People who don't know anything about cars
- People who are too busy to do their own maintenance
- People who don't have anywhere to do maintenance (if you live in an apartment for instance, it can be very hard (often even against your agreement) to do even a simple oil change unless you have a garage you can borrow)

I also know that the dealers are making a profit on it (of course, they're running a business not a charity) and that it makes a great upsell, and the upsell is much more compelling if you make the car out to be this exotic beast that you (mere mortal! ) couldn't possibly take care of.

But I think, unless the Pit Pass has some unmissable features, which I accept it may, what I'll be doing is taking the list of points and making sure I check every one, every time I change the oil. And also I'll probably be buying a turbo timer soon

And must say I appreciate you Mitsu guys sharing this stuff with us, it's really very enlightening.
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Old Feb 14, 2003 | 05:45 PM
  #59  
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From: SF Valley, So.Cal
Type-1 Black US Spec Turbo Timer

or

A'PEX TIMER

... now looking around for a good timer, any recommenndations. one of these or another.. Looking for a good overal turbo timer.
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Old Feb 14, 2003 | 08:12 PM
  #60  
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I also know that the dealers are making a profit on it (of course, they're running a business not a charity) and that it makes a great upsell, and the upsell is much more compelling if you make the car out to be this exotic beast that you (mere mortal! ) couldn't possibly take care of.
Making some extra cash is part of the reason to offer the PitPass, but mostly I think it is so mitsu is less likely to lose money doing warranty work. Warranty work WILL be more expensive on the Evolution for mitsu than with any other car in their range. By making the PitPass a highly visible part of the sales process, some of the liability will be shifted to the buyer. Mitsu must be a bit uneasy about what will happen when americans get their mitts on the Evolution, and the whole PitPass deal is a good way to make sure they are covered from owners that would otherwise mistreat their car.

Also from that website about the warranty act posted by autoXer, this is an example of a PERMISSIBLE warranty provision:

"While necessary maintenance or repairs on your AudioMundo Stereo System can be performed by any company, we recommend that you use only authorized AudioMundo dealers. Improper or incorrectly performed maintenance or repair voids this warranty."

This appears to be exactly what Mitsubishi is doing.
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