I know stranger things have happened but I doubt a mod would participate in a transaction that involved sending a dead/dud turbo. It's obvious he's not trying to hide as he has posted and explained everything.

The shop that installed the turbo should have examined it. If they install it, it pretty much becomes their responsibility. They can't prove it wasn't their install that killed the turbo.

 

Our policy on installing used parts that are not bought through us is very strict we are not liable for parts that may or may not work unless we provide them, such as the Turbo that is on Jims car now. When our tech examined the turbo you could see a greyish film which possibly indicates prior smoking, so the turbo may hav been on its way out before Jim got it, but this doesnt mean the owner of the turbo knew it either I believe there may have been a small leak in it before it came to us and I hate to say the shipping companies that we use im sure arent the most cautious with packages (you remember that scene from Ace Ventura)so it probably got thrown around a few times I hope this can be sorted out. For the orignal owners if you have any questions on our install feel free to PM me or give us a call we will be more than happy help out however we can

 

Thread's like this are great. Gives people to air their issues and get all parties to chime in on their view and opinion of the issue. Gives potential customers great chances to see how vendors/tuners/members handle issues and for me really shoes the true character of everybody on board.

Scorke

 

so IA Performance has spoken and has mentioned their take on the turbo. So it wasn't in tip top shape yet you still installed it?

Looks like you're to blame.

 

Many here have been very quick to assign blame on both sides. Potentially neither party is at fault. Anyone ever think of that?

 

Your right, it was the turbo

Scorke

 

its very easy to rebuild the turbo. are you sure that it was dumping cooling, not oil? first thing i would do is take off the snap ring holding the cartridge to the cold side and check the condition of the O-ring. you can even purchase a new one from the dealer
MD613777 $8.75

here is also a rebuild kit
http://cgi.ebay.com/ebaymotors/Turbo...spagenameZWDVW

however, you will still need to purchase the o-ring, since it is larger for the evo 9.

 

Believe what you will as I stated before our policy on used products is strict if the customers brings us a used part and wants it installed we will do it as long as they know the risk. Unfortunatly we noticed the traces of smoke after we removed the turbo.

CRX2EVO I appreciate the fact that you can make your own assesments and I have nothing against your opinions/Comments but I will not be pulled into an argument with someone who is not directly involved. As I stated before if any of the parties wish to talk to us about the install our number is below or you can reach me through PM or Email. Thanks again

 

i would agree. coolant leak sounds highly unusual

 

send the Turbo back and get your money back.. problem solved.. That is, if the seller is sure and legit that the turbo in question was in excellent condition, then he shouldnt have any question as to in good faith giving the money back.

 

ohh, i just remembered. my brother had a 04 wrx with an upgraded VF34 turbo. He sold the car in 05, and a couple of months later the owner blew the motor. it turned out that the Waste gate hole had a crack that grew all the way thru the turbo. it had mixed the oil and coolant together and eventually spun the bearing. i am not sure if this would be the same since the cooling/lubrication design for the FHI are different from the mitsu turbo's.

 

No! Let me help YOU get YOUR facts straight! I'll be glad to post all of the PMs if you wish. I did not even hear of you until Josh's PM #4 when I was directed to make the payment for the turbo to you.

Josh stated to me in PM #4, "I sold this for him" ("this" refers to the turbo; "him" refers to you.) In fact, all of my communication was with Josh. You and I never communicated at all during this transaction. When the shop discovered the turbo was bad I immediately PMed Josh, as he was my sole contact during this entire transaction.

My question back to you is this: If you are here everyday, why was a moderator selling your turbo? Unless, of course, you thought a moderator would have a higher degree of credibility should a situation just like this actually arise.

Turbo was shipped by FedEx on Apr 25. I received the turbo on Friday, Apr. 27. FedEx tracking number is 861272923677. On Mon, Apr 30 I ordered the IX turbo install kit from EvoM parts guy Bill Pettigrew at Walpole Mitsubishi. UPS tracking number is 1Z238VA70342933019. Received the install kit on May 8; called the shop the same day and scheduled an appointment on their first open day which was Tuesday, May 15. I think the install timeframe is quite legit.

No. It was so well packed I thought it safer to leave it in the box. I unpacked it sufficiently to see that it was as claimed. I did closely examine the outside of the box upon arrival and concluded that your friend did in fact pack it very well. There were no visible dings or bruises to the outside of the box. The turbo was sufficiently secured within the box that it did not beat up the inside of the box.

No. It was delivered to my office and remained in the box on the floor behind my desk until I took it to the shop for install.

No. I have a private office. No one else to show it to.

I arrived at the shop as the tech was finishing up the install. I wanted to be there during the dyno tuning. I had no reason or need to "watch the shop". The owner of the shop was there - he provides all the supervision that is necessary.

Only when the coolant fog began after they started up the car.

 

Maybe I'm just gullible, but it doesn't seem like anybody involved in the transaction has some hidden agenda or angle. I think ish happens and it happened here. Hopefully the cost of turbo repair won't offset the value of buying used. Next to aftermarket cams, no piece of hardware did more for my VIII than the IX turbo I bought last year. Good luck to all parties involved. Please continue to try to keep it civil and put yourselves in your counterpart's shoes if you feel you're about to blow a fuse.

 

Let's assume, for purposes of discussion, that everyone is telling the truth. Seller took off the turbo, and didn't notice anything wrong. Buyer received turbo, and had a reputable shop install it. Turbo blew coolant fog immediately on startup. (Nobody apparently has taken the turbo apart to find the exact problem...) If it's coolant in the oil, there's a crack between the coolant and the exhaust, I'd guess. Either way, it's not functional in it's present condition, and not what the Buyer expected, or what the Seller thought he was selling.

It's unlikely that with the packing and shipping descriptions from both sides, that the turbo was damaged in shipment. That means that it was likely to have been problematic when it was shipped, even if Seller had not previously noticed it.

Since it's nobody's fault, but was not what was represented, Seller should give buyer a refund, and take back the turbo, if Buyer wants to unwind the deal. Buyer ships the turbo back to Seller.

 

thus leaving seller with no money and a returned item that was in working condition when it left and now no longer is? sorry, i'm missing the middle ground in that scenario.