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not going to believe what mitsu dealer did

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Old Mar 3, 2009 | 08:14 AM
  #16  
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Originally Posted by SmikeEvo
I would do this, straight to the manager. Be calm, controlled, and let him talk.

See if you can get them to send an oil sample for testing to see if the motor is eating itself.
yeah thats a exactly what im going to do
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Old Mar 3, 2009 | 08:18 AM
  #17  
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That's horrible!!! you should do your own oil changes man.
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Old Mar 3, 2009 | 08:21 AM
  #18  
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i generally do but i moved and have zero tools guess its cheaper to buy tools rather than a new engine
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Old Mar 3, 2009 | 08:27 AM
  #19  
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ya when you called me and told me this, since my evo is sitting with a hole in its block i was like. noooo wtf dont drive it anywhere!
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Old Mar 3, 2009 | 09:07 AM
  #20  
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Not that I don't trust them dealers but every time I buy a new car, I ALWAYS change oil on my own
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Old Mar 3, 2009 | 09:57 AM
  #21  
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I accidently did this on my wife SUV on the last oil change I did (the oil filter ring stuck to the block). I started the engine up for about 30 seconds just idling and I lost about 2 quarts of oil. I would be concerned, because you porbably drove it home most of the way with the engine starved of oil.
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Old Mar 3, 2009 | 10:00 AM
  #22  
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im guessing it was Chapman?
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Old Mar 3, 2009 | 10:33 AM
  #23  
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yikes bro sounds like some bull ****. not surprising coming from mitsubishi. not exactly sure what happened. what was left on the car? I did my first oil change a few days ago, and granted i'm no expert, not really sure what you are talking about here. maybe i'll go apply for a job as a service tech at mitsubishi, i've done one oil change, and it seems i know more than the current techs they have working for them....
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Old Mar 3, 2009 | 10:57 AM
  #24  
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First off Mitsubishi didn't do this to you or your car and neither did the dealer. The tech that worked on your car did.

Put it all back exactly the way it was when you drove it into your garage. Call the dealership and tell them what has happened. Let them come get the car, fix it and return it to you. And let them educate or fire the tech.
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Old Mar 3, 2009 | 07:28 PM
  #25  
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Originally Posted by Q15H
First off Mitsubishi didn't do this to you or your car and neither did the dealer. The tech that worked on your car did.

Put it all back exactly the way it was when you drove it into your garage. Call the dealership and tell them what has happened. Let them come get the car, fix it and return it to you. And let them educate or fire the tech.
haha what a stupid idea. Why not just tell them instead of them taking the car for a day? They will want to make it right with you, especially if you already fixed it.
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Old Mar 3, 2009 | 07:56 PM
  #26  
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I'm not going to lie. I've done this. I'm a service tech at a Honda dealer. BUT.... you should be able to catch the mistake WELL before you hand the car back over to the customer. A double gasket oil filter should spew oil the second the car has oil pressure. Unfortunaly, I know this

Tech's make mistakes, no matter how good they are. What seperates the good ones from the bad ones is weather they catch their mistakes and fix them, or don't catch them, and don't care to fix them.
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Old Mar 3, 2009 | 07:57 PM
  #27  
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I would continue to run it until it ceases and they have to buy you a new engine. ****ers.
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Old Mar 3, 2009 | 08:12 PM
  #28  
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Originally Posted by SmikeEvo
I would do this, straight to the manager. Be calm, controlled, and let him talk.

See if you can get them to send an oil sample for testing to see if the motor is eating itself.
Yea me too ... and i wouldn't drive till i put some new oil and filter back on
Oh yea .. make sure you keep all the recipes just in case if you spend some money .. and try to get it back from them
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Old Mar 3, 2009 | 11:02 PM
  #29  
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Everyone who says they can't imagine how a tech could screw that up is just plain ignorant. Every tech double rings an oil filter at least once in their life. I know I have, and one time was enough. I've been an automotive tech for 4 years, almost 5. I've worked at a Dodge and a Toyota dealership through out that time. Most of you couldn't imagine the amount of oil changes I've done. Only those who know what its like to be a tech at a shop can fully understand how easy it is to forget to look or put your finger on the surface the o-ring sits on. Its a mistake you only make once. When you take your car to the dealership just to get an oil change, most of the time it is sent to the lube rack and the car is not serviced by an automotive technician, but a lube tech who only does oil changes. They usually hire anyone to fill their lube tech positions and pay them dirt cheap because dealerships don't make any money from doing oil changes. In fact hardly any break even. Most loose money from oil changes. They have to just to get the cars in to compete with all the other Jiffy lubes out there and hopefully up sell other services and repairs. So take it easy on the rude comments dissing techs. The reality is when you take your car anywhere to get an oil change, the majority of the time the job will be done by a lube tech who gets paid at most 9 bucks an hour who has no experience as a real technician or any desire to really do a good job because he/she doesn't make enough to care if they double ringed your oil filter or not.

To the OP. Yes you do deserve to get something for this inconvenience. The last all service managers want is getting a call from the dealership owners/gm office saying they just got done talking to a pissed off customer. The first person you should talk to is the service manager. Don't get loud. Just be firm and direct. If the Service Manager isn't going to give you anything then go to the dealership DM or owner if its independently owned. You at least deserve a free detail and a few free oil changes. But that's the most you'll get unless your engine is toast. But get over there asap or call at the least if you can't make it. The more time you let it go with out saying anything is more they can use against doing anything for you.

Last edited by Epix_; Mar 3, 2009 at 11:15 PM.
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Old Mar 3, 2009 | 11:50 PM
  #30  
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sucks to hear about that man. They better make it right for you. Good luck
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