Again, don't let doomsayers get you down. Just because one person somewhere else had a bad experience, doesn't mean everyone else on the planet will have the same results, and it doesn't make them an expert on every possible warranty or product out there.

There are good extended service contracts (warranties) and there are not so good ones and then there are bad ones. The only problem is, most will not fix prexisting damage, no matter how good they are. If you just bought the car, they will assume that the dealer didn't fix it on purpose to try to hang the warranty company with the repair bill, so most won't kick in until after 30-90 days.

If there is a return policy on the car ala Carmax, might be a good idea to walk away.

 

lol thanks for the positive vibe. I just got a call saying the service mangers just presented the info the the store managers, and ill have a def answer by the end of today. So there might be light at the end of the tunnel. weather i walk away with my 24k or my car is anouther story i guess.

 

Do a search. I'm not the only "doomsayer" I'm glad you've had great luck GPTourer, but many many others have not.

And most extended service contracts are pretty bad, there are those few good ones, but they are few and far between. And rarely are sold to you by the dealership you bought your car from

 

lol some one has a bad taste in there mouth. I am feelin the same way, but man i love that car. When i drove it today for the first time today in nearly three weeks, it was like first love all over again. I just want my car back and dont want to deal with this anymore.

Maybe something will happen good out of this **** storm. Maybe like a free tranny prob not though hahaha

 

From the sounds of it, you're looking like you'll get it remedied. Either by getting the money back for the car, or getting the tranny repaired replaced. I don't think Mitsu is going to do it though.

I have an 8000+ dollar bad taste in my mouth Plus add the fact that had I known I'd have an 8000 dollar bad taste before I got stiffed with the bill, I would've bought a built motor for less And had it installed by people who work on Evos all the time for less, rather than the Mitsu dealership, where they claimed the car had twin turbo (instead of twin-scroll) among other things.

 

this made me laugh so hard fruit smoothy came out through my nose. curse u, that hurt

 

That's why I put an "s" on the end of the word doomsayer.


Many others have, they just don't say much about it. Bad news travels a lot faster then good news. And my experiences don't apply here because I bought my car brand new, neither do yours.

But I do this for a living and you don't so I will file your opinion accordingly.

 

You missed out on a lot of great quotes when they first got the cars. '03-04 was a great time to toy around with the salespeople. Still, they often know very little, I'm shocked every time I go to a dealership how little people know about the cars they are selling. Every car I drove when I looked around back when I was getting the Porsche (except for the Porsches at Porsche dealerships), and every car I drove when I looked around for Evo IXs, STis, Xs, MS3s, Cobalt SSes, etc... The sales person got more education out of the experience than I did most of the time. Even when I went around with my girlfriend looking at Yarises and Minis and stuff You'd think people would take the time to know a decent bit about the products they are selling.

Still the best "I know more than my sales person" experience was test driving an S2000 at Carmax. A) He had no idea it had to be warmed up to 3 "dots" before going into VTEC, and B) We got back and I checked all the car's compartments, they hadn't even opened the "secret" compartment, where I found (if they were real) at least 350 dollars worth of sunglasses (Which I gave to the sales person, of course, I'm not that dishonest).

 

I felt like you were directing it directly at me, which is why I said that.

That's true, but if the good news was strong enough then there wouldn't be so many Xs sitting in lots, nor would Mitsu be struggling as much as they are. Maybe you should rally the others who have had great experiences and get them to speak up, you could save Mitsubishi Motors!! I'll give you that on our cars both being new when we bought them, still, I've had many friends who bought used cars with bad luck with Mitsu as well.

You do extended service contracts for a living? Or sell cars? Regardless, I should clarify: Every single extended service contract that I have ever seen/been offered/experienced via a friend has had worse coverage and finer print than the factory warranty. The truth is that there could be much better ones out there, but the only extended contracts I believe in are the ones that a dealer gives you directly through the manufacturer of the car (ie Mini offers extended contracts through Mini).

Granted, Mitsu will not (and has not) always claim that suspension failure is related to that tune you got. But every experience I have had has shown that the extended service contract companies will dodge around paying for anything done if you so much as blink wrong at your car. "Clearly YOU put the wrong fluid in it" "You caused the failure by not checking ____" etc etc.

So, in short, if you ever move to Salt Lake, listen to my advice word for word (firsthand experience). Otherwise, take both my advice and GPTourer (as well as anyone else on here)'s advice with a half of a half of grain of salt.

It was on EvoM that someone told me (without a or j/k) to take my air filter out and dump sand in it to polish my engine waaay back in the day.

 

You are part of the group yes.

Please don't patronize me.

I have dealt with contracts that extend factory coverage and those that closely mimic it. I do not deal in ones that are designed to grift people out of their money and leave bad tastes in their mouths so they don't ever want to do business with me ever again. But, I've only been in the car business for over nine years and have been involved with literally hundreds, perhaps thousands of car deals. I'm guessing you're experiences with the handful of cars you and your friends have bought outweigh that.

 

The Mitsu tech that put the wrong fluid in my TC had been in the automotive business for 15 years, and worked at Mitsu for 10. Clearly that doesn't make him an expert.

But I wasn't arguing with you either, I was further clarifying that it was MY opinion, hence the underlined and bolded "I"s, clearly you are continuing the EvoM tradition of not realizing almost everything that is said here is pure opinion, nothing more.

I'm not patronizing you either, I'm stating my opinion again. There's a reason Xs are sitting on the lot and Mitsu is going out of business. And I don't think it is because they build crappy products (because they don't). It would be great if people spoke up about how great Mitsu has been to them so they could make a come back, that wasn't sarcasm.

I'm sorry you feel like I'm knocking your profession (and the services you sell) but if I were to tell you that I was a telemarketer and that we really aren't all bad people, and that I've been doing it for 10 years, would you believe me? Or continue with hating them and hanging up on them etc? I personally have had bad experiences or ties to them with the people in your field, so my opinions are formed from that.

 

Whatever. Anecdotal "evidence" is irrelevant. My point is your personal experience with your Mitsu has nothing to do with the OP's situation. You've made your point about you believing Mitsu customer service being sucky, but to continue on in this manner is not helping him at all. You aren't adding anything constructive to the thread. I really don't care if you don't believe I'm qualified to make a statment about extended warranties, I was just stating my credentials for the OP's benefit. Guess what I think of your opinion on them?

Opinions don't matter at this point. I am offering my advice as someone in the business so he can get his situation resovled. You are just being negative.

I have no intentions of helping you derail this thread. IF you want to go start another one titled "How GPTourer can Save Mitsu" then go right ahead.

 

lemon laws are only for new cars... not when you buy them used

 

so while reading the back and forth shinanigans we have going on here i got a call from the dealer...............

They said i have two options (really only one just different prices).
1) give consent to to tear it down and deam whether or not it is a warranty. They would have my car 3 weeks before even pulling it apart and starting the possible aditional 3 week rebuild process in hopes it would fall under factory warrenty. And if not i am stuck with a $2500 bill for parts and labor and no car for 6 weeks. But its funny cause they have 4 evo 9's in there with the same issue the tech told me after i called him out on on his bull****.

2) give consent to take it "west coast transmissions" and have them pull it apart and have the dealers specialist come over to look at it. And deam whether its warrenty or not. But it would happen all this week and would only cost me $2000 for parts and labor. But it would be done in a week at most.

Either way i feel i have no say in the matter and i can just hope that since i have no other option to get my car fixed that i have to give consent to one of the two, and hope for the best or sell off a major body part to afford this travesty.

 

i say just get a bushwacker trans and call it a day