It's possible that Mitsu has their hands full with warranty claims..(or the lack of)

Engine failure seems to be a SMALL percentage here, though. (it is the 4G with a long and solid "bullitproof" heritage)

I sincerely hope that your due dilligence pays off and you get reimbursed for the costs.

Hopefully sees the rare and abnormal engine situations as such and takes care of those cars/clients to protect the brand perception.

I may be asking for a lot here...We will see.

 

Following along with great intrest and I read the press release again and came across this tidbit.... it's not what they said, but DIDN'T say that raised an eyebrow...

Conspiracy theorist that I am, I'm willing to bet that is true. What they DIDN'T say is that they don't also have PEOPLE sitting behind a computer actively searching for results. Automated system vs. People actually doing it are two different things. I'm just really sensitive to stuff like this growing up as a child in the 70's and 80s watching cartoons on sat morning and their commercials for toys... that never lived up to the hype.

Good luck with them.

Years ago with the 2.5RS there were some problems with warranty and auto-x. But then Subaru got involved with what it was, and actually pays contingency now for national level auto-xers that do well. They're not out voiding warranties because of auto-x.

 

I wonder which corporate ninny thought up that press release?

This release actually confuses the issue even more, in my view. "related to racing" - so if I drive an Evo to a NASCAR race, and my clutch fails while I'm parking, is that going to be voided? I'm being a bit facetious here, but just trying to make a point. Mitsubishi either needs to flat out say "SCCA autocrossing will result in your drivetrain/powertrain warranty being voided" or let the service managers do their job.

 

I just want to point out that many other clubs organize auto-x (Solo II) events. SCCA is not the only one. One of the golas is to get to answer if any autox-ing (Solo II), regardless of the organizing club, voids the EVO warranty, not just the ones organized by the SCCA.

 

What happens if you just drive arounds cones that are stup by police at an accident scene? or someone puts a cone next to your car and DARES you to start the car next to the ( DUM DUM DUM... ) CONE!!!

 

No scrutiny, my claim was just denied. Then it's being left to the customer to navigate the gaunting dispute process.

I agree that buying a $30,000 car is a luxury. That is not the point. Wise decision on the part of this person in stretching financially to buy a car? Not the point. The point is that Mitsu denying warranties on major repairs is not something any of us expect when buying a $30,000 car. When a major failure occurs and Mitsu denies the claim, it is devasting financially to some.

 

I knew they weren't searching online for people who raced, that was absurd

 

Prove it.

 

thats because it was a civic. If it were a s2000 it would be another story.

 

Mitsu claims that they are not doing automated searches. So at a minimum, they are doing manual searches. Does it really matter to you which it is? In my case, it doesn't make my situation any better that the work behind restricting the warranty on my car was based on a manual search.

-Michael

 

MSM, I agree that the real issue here is your warranty being blocked and you being out a bunch of money.
This whole speculation about tracking the web is just that: speculation
IMHO, lets focus back on the real issue: Warranty denial without physical inspection

 

Indeed. It makes all the difference in the world.

It doesn't change your situation, but it does change everyone elses.

 

Completely agree. That is especially relevant in light of Mitsu's claims in their PR of "diagnosis" and giving customers the benefit of the doubt in claims.

 

Interesting side note regarding Mitsubishi warranty claims --

I've been driving a turbocharged Mitsubishi in one form or another for 10 years. Several of my associates have been driving them since they bought their 1Gs new in 1990. Mitsubishi has rarely ever sided with the owners of modded vehicles regarding warranty claims. Thus, the Mitsu dealer was affectionately known as "Satan" on the Talon Digest of Club DSM for many years.

Moral of the story: Don't hold your breath waiting on Mitsu to do the right thing. Club DSM essentially forced the NHTSA recall of all AWD DSMs regarding the lock-up of transfer cases at highway speeds. This was after several deaths and many near-misses. Even then, Mitsu recalled the AWD vehicles begrudgingly. Funny, after that, they rarely associated with Club DSM.

Mitsu isn't being "nice" by giving customers the benefit of the doubt. It's their freaking job, as iterated by the Magnuson-Moss Warranty Act of 1975! That's like saying, "I support my kids." Your supposed to support your kids, you don't get a medal for it.

Bill
'89 Colt GT Turbo
'99 Spyder GSX

 

"* Mitsubishi does not have any automated web search system looking for Lancer Evolutions involved in race events. This is absolutely false."

^-- scary