I wasn't saying it to be funny, I'm saying it, because I bought the kit for 2008 lancer, and when parts were missing, they first lied and said they were sending me the parts, and then flat out just told me they weren't going to.

I guess 4500 doesn't buy customer service.

 

4500 shouldn't buy customer service, it should be there to begin with. I find it unfortunate that a company such as this has so much potential to be great and can be with such minimal efforts but simply doesn't put forth that effort. If the customer service was better and the company got off of their throne of OMG WE MAKE THE ONLY TURBO FOR 08+ LANCER, I think that everyone would benefit for it. These are my personal thoughts about the company.... They didn't even respond to one of my emails regarding the kit before I started work on my own. Although unlikely, I hope they change their ways for 2011.

 

FINALLY! someone else who agrees with me!

that seriously made my day seeing the bbb rating!

 

I think it's all been covered here. RRM will sell you a camber kit for $90 that you can get at you r local parts store for >$34. RRM will sell you a strut bar that makes it a pain to service your air filter. Sometimes they have dyno numbers but you never really see the car on the platform. Slotted rotors from Centric cost 2x what Centric would charge you, the brake pads they sell are overpriced and create excessive dust and the list goes on and on. Seems RRM is a distributor for most of their parts so we need to find their supplier or their source to get a fair price on the product, i.e.: those ACT clutches. Yes they filled a need at one point but now companies like RPW, SpeedCorps, Works, Agency Power, AMS and more companies are putting out parts for CY4 lancers. Thanks to RRM's pricing people all over are putting together their own kits and getting local shops to do the same. I have been dealing for a few years and the one-stop lancer shopping experience isn't worth the inflation, you'll find deals if you shop around.

 

I am not posting as a fanboi or hater. I am posting MY experience and I understand completely that everyone has different opinions and experiences.

09 Lancer GTS w/ CVT
Mods: RRM Header, RRM RA Intake, Tein S-type springs, A'Pexi cat back exhaust, 30% tint, remote start, Sprint Booster

I am not a motor head, I don't know much about cars. Before I drove a Lancer, my baby was a 2000 Wrangler that was lifted etc. The reason I am saying all this is to show that I don't know diddly about the technical aspects and what things are suppose to be. I am strictly going by hard numbers and what I "feel".

Prior to getting any mods, I took my car to a local tuner shop to have it dyno'd for a baseline. Mitsubishi advertises 168 HP so I was extremely disappointed to hear that it was only 127 HP at the wheels after the dyno. The guys at the shop told me that it was actually better than they expected and that it could be better, but the humidity was high and could be affecting the numbers. After the Mods (minus the sprint booster which is enroute) I had the car redyno'd and this time after 3 pulls, I got 154, 166, 162. That's an average of about 161 hp or an increase of 34 HP. (Humidity and air temp were alot lower so the difference may actually be less in reality)

My experiences with RRM have been positive. All items were received on time, with all parts as advertised. The parts have about 5000 miles on them now and have no signs of any issues.

That all said, I have done a lot of comparing and there are some items that I will not buy from RRM. Specifically the Crank Pulley and Turbo kits. I found other companies that seem to have better quality for a little more money (pulley).

I can feel a HUGE difference in the driving after the mods. Mostly from 2nd gear at around 3500-4000 RPMs. The airflow definitely seems to make a difference.

I haven't compared the RRM mods I have with any other companies, so I don't have anything to say wow RRM sucks compared to X brand. Like I said at the start of my post, I can only go by my experiences. I will say this, tho... If RRM is the only company that sells many of the after market parts, they kind of have the niche and we, as consumers are forced to go with their products. It's good that forums like this exist, so that companies can learn from their consumers.

 

Unless you dynoed the car on the same day or at least had some means of adjusting for environment, those numbers are meaningless. A turbo car would struggle to gain 34 HP with some bolt-ons and no tuning let alone a small displacement naturally aspirated motor. If those WHP ratings are correct, you're close to if not over 200 HP at the crank which ain't happening. There's no denying that RRM customer service is usually very good but some of their other business practices are BS. They're not the worst and they're not the best. I wouldn't necessary say that no one should do business with them but they need to be smart about it and make sure they know exactly what the hell they're doing.

 

I just remembered (and I don't know if this had anything to do with it). After the bolt ons, I had a valve stem snap, launching the sensor into oblivion. I took my car in to the dealer to have it fixed and have my 30k mile service done. The service guy was pretty amazed because he never saw bolt ons like that on a GTS. I told him about everything and he cleared the sensor and reflashed the ECU. I don't know if this is the same flashing that you get at the tuner shop or if it just resets the computer, but I had the Dyno done shortly after that.

 

No it is not the same as reflashing for tuning purposes.

 

got the same problem when i asked forwhat type of clutch they were using also , the light weight pully makes no difference and they make costumers believe that some 4b1 parts are made only for 4b12 and some for 4b11 when there s no difference like sri , lightweight pully , catback etc, so a regular guys wouldnt try to buy a used piece i guess , anyways they are one of the few that makes parts for our lancer so it is what it is

 

very interesting thread, it shows the negative side of rrm which Ive never seen on this site lol.

 

Unfortunately RRM is immeadiately glorified as some god send company soley providing support for our cars, but this really isn't true. Their strong presence on the forum and the niave RRM fanboys are pretty good at winning over noobs, especially me when I first joined. But of course after doing the research, which everyone should do, and reading countless horror stories, myself and many others have come to see them as the shady business they are. Not all of their products/service is bad, just don't imeadiately assume their the best or only choice based on what fanboys or RRM themselves, who want your money, say. In most cases, a different company offers better quality and usually a better price. Do the research before you buy.

 

I had done some business with RRM recently. I just wanted to order the block off plates for the spoiler delete kit since I purchased the rexpeed duckbill lip. Someone answered the phone right off the bat and gave me a price. That was a pleasant experience. Once i got the package.....that is a difference story. First off the plates were horribly cut. It was like a 10 year old cut it out with scissors. Edges were jagged when they should of been smooth. But I looked past that cause it is nothing sandpaper couldn't somewhat fix. the one thing that set me over the edge was that they were both bowed out so not all edges made contact with the car..I gues a good word with be warped. Of course after they had my money, they wanted nothing to do with me. only option that was given to me was to return it with a ridiculous 30% restocking fee. Wasn't even worth my time to do that....utterly ridiculous

 

Sure you guys have seen/heard this before, but...

Good + Fast= Not Cheap
Good + Cheap= Not Fast
Cheap + Fast= Not Good

Doesn't really relate and I haven't ordered anything from RRM yet but I have learned in life not to base what you buy solely on other people's opinions. If you want something from them order it. If it's not good, don't order from them anymore.

 

Good + Fast= Not Cheap
Good + Cheap= Not Fast
Cheap + Fast= Not Good
Bad + Slow + Expensive = RRM

 

Man I just spent about an hour reading all this couple times through...Well said things for sure, im a full member over on 9gl...all I have to say is RRM is good for being there and working on our cars, but any business that sales a product and its not theres and make it seem like it is theres and mark up the price is just wrong. No matter how you look at it.

But

This war of words will go on forever. Bottom line, its good to get the word out, now if you are against them dont purchase anything from them ever and spread the word. But I have seen countless threads on this particular subject, which only can mean one thing...

Obviously somethings not right about them.
I will NEVER purchase anything from them, as many members from other forums will follow.