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Dealership service in WA state

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Old Sep 11, 2009 | 01:36 PM
  #16  
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From: Puyallup, wa
Take it to Korum and ask that only Luis gets to touch your car
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Old Sep 11, 2009 | 03:05 PM
  #17  
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From: Vantucky, WA
Originally Posted by dbsears
It's a Mitsubishi thing. They seem to frown on intakes and especially no cat. They will go as far as calling you out for not having all your maintenance records. Had it happen to me...not at Korum though.

My warranty almost got flagged for a turboback exhaust and I had a HFC at the time. Try to take as much off as you can because if it requires more than about $500 worth of work their inspectors get involved, your car will get red flagged, and you will be **** out of luck. Mitsu is a nightware to deal with. Luckily Korum is pretty nice to me, Luis and Jason are great techs. They even call me every now and then to see how the car is doing. They are nice people, just be careful of the service manager.
What about service without a cat? AKA tranny/diff service? I'm more worried about the ACD/Transmission than I am with the engine warranty. I really don't wanna put a cat back in my car for an hour stop for fluid changes...
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Old Sep 11, 2009 | 03:49 PM
  #18  
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From: Seattle, WA
There gonna have your car in the air so they will see it. I know Luis or Jason don't care but their tech inspectors are a-holes and soon as they see aftermarket or no cat they immediately call foul. They did it too me, only takes once then you are screwed out of a warranty (as if it really matters). Some stuff it don't matter but major work they start looking closer at what parts you have.
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Old Sep 11, 2009 | 04:44 PM
  #19  
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From: wa
well for you fella's that dont have warranties any more...i work at the firestone in kent i can pretty much service all your needs, we have a great crew thats capable of doing anything. |So if anyone interested lmk
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Old Sep 11, 2009 | 09:29 PM
  #20  
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From: Monroe - WA
Originally Posted by edogg23
I have only dealt with the service consuntant Stephanie at Korum but she has been great! My car is stock except for a turbo timer and boost gauge though...
You got a turbo timer as one of your first/only mods?

*edit - nevermind, IIRC, you got your evo recently. I'm assuming those mods came with it?

Last edited by yahu; Sep 11, 2009 at 09:31 PM.
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Old Sep 11, 2009 | 10:07 PM
  #21  
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From: WA South Sound
Originally Posted by yahu
You got a turbo timer as one of your first/only mods?

*edit - nevermind, IIRC, you got your evo recently. I'm assuming those mods came with it?
LOL yeah it came with the car. Its an HKS maybe I will take it off and sell it and put it toward something actually useful.
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Old Sep 11, 2009 | 10:09 PM
  #22  
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Where can I take my car for the 60K service? I live in Redmond
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Old Sep 11, 2009 | 11:45 PM
  #23  
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From: Monroe - WA
^I'll do it for $800 (what the dealer will charge) I mis-read your post; the 60k includes replacing the timing belt, so it will be over $1000 at the dealer.

See this for info on what to do for your 60k. There really isn't much to do that is difficult, except for the timing belt. You could go to west werks in Redmond and I know there are other locations in the general area. EAT in Kirkland might also do this service, and even Park Place motors is cheaper than the dealer (and they usually include a detail of some sort).

Last edited by yahu; Sep 12, 2009 at 12:05 AM.
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Old Sep 12, 2009 | 12:06 AM
  #24  
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From: Monroe - WA
Originally Posted by edogg23
LOL yeah it came with the car. Its an HKS maybe I will take it off and sell it and put it toward something actually useful.
There you go!
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Old Sep 12, 2009 | 12:38 AM
  #25  
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From: SouthHill, WA
"Service manager is an ***, just make sure you come there prepared and know what you are talking about or he will try to get the upper hand. Once you bring him back to reality he will become pretty cooperative "

+1 Agreed. After I purchased my car used I took it to Korum Mit. to get it checked out and they told me bogus stuff such as saying that the previous person bottomed out the car and that I was missing a piece on my rear bumper. Well its hard to say if someone actually did bottom out the car but what they thought was missing on the rear bumper was actually the clips for the aero kit.

Later when my car was still brand new (to me) my dad and I thought the alternator sounded funny. Well the people there were less than helpful in checking the problem out and when the service manager got involved all hell broke out. He was rude and just crude for being someone who works in customer service and should be trying to make the situation better. Regardless I decided to just drop the issue and hope that my pre-owned car was fine.

My experience at the Korum Mitsubishi left a bad taste in my mouth and is one of the reasons I do the maintenance myself and another reason why I will think twice before purchasing my next Lancer from Korum.
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Old Sep 12, 2009 | 08:24 AM
  #26  
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i dunno, i purchased my EVO IX MR used then took it straight over to Korum Mitsu for some warranty work.

It was in stock form...but they still had to have the car inspected. After that (and saying i work for Honda) everything was smooth. Got a new idler pulley (for a strange noise) and New MAF sensor, and HVAC replaced with a new one (sticking control knobs).

I WILL be taking it back for my last round of warranty work (Luis worked on it last time)...as my passenger window doesnt roll up straight anymore, and the p/s pump (the noise from before) is pretty noisey!

Korum is decent enough to deal with. having the cars we do...i think we just have to accept that we're going to have to jump through a couple hoops in order to get help. Im ok with that.... i see it at our Honda dealership when people bring in S2000s and Si...or any modded car for that matter.
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Old Sep 13, 2009 | 12:14 AM
  #27  
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Originally Posted by wrceuro
Where can I take my car for the 60K service? I live in Redmond
West Werks is on Redmond Way. Look no further.
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Old Sep 13, 2009 | 08:49 AM
  #28  
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thanks for the input guys!

I have the stock airbox and UICP but didnt want to return it to stock just to have a dealership look at the acd..... Last time I owned a DSM I dealt with the bellevue and seattle dealerships and didnt have any problems..... of course they are CH7 now.

Timing on this really sucks as I want to get these items serviced prior to a big install day, which has to be done before taking it down to English for a 4-bar map sensor and tune...
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Old Sep 13, 2009 | 11:30 AM
  #29  
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From: Monroe - WA
If I were you I would do the little things myself and then maybe take it somewhere for the timing belt. Looking at the write-up, it is not for the faint of heart, but I haven't gotten to that on the Evo yet.
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Old Sep 18, 2009 | 10:12 AM
  #30  
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From: Des Moines, WA
Originally Posted by F0RSAKEN
EDIT: And as a note, I might stay away from Auburn Valley... I've called them a few times about some Evo related things, and they seem clueless. I could be wrong though.
no, you're right. so i had them trouble shoot why my ac wasn't working, had the car for like 2yrs and never really cared about it until the recent ridiculously warm summer and it took them 3 days to figure that the car actually never had the relays installed - i mean wtf seriously? their tech needed tech support to figure that out??

low pressure - check
high pressure - check
fuse - check
compressor on/off- check
oh hey the compressor isn't kicking on - wink wink wink wink - maybe it's an electrical problem

this took my dad and i about 10mins to realize after looking around then said the hell with it since it's under warranty and having no schematics. after the 3 days of "trouble shooting" they wanted 30 dollars a pop for each relay which i finagled with them for a couple of hours to drop the charges because why weren't they installed from the factory?!!! then they wanted 800 dollars for shop time and troubleshooting hours - i was like wtf?? seriously? for warranty work?

Last edited by pao; Sep 18, 2009 at 10:14 AM.
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