Blackline Titanium Shift Knobs
#61
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Join Date: Apr 2012
Location: Arizona
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Got mine last week Friday, it has a small scratch. Would not bother to exchange it, I think the reason for these scratches is because of a very cheap packaging. Buyblackline could have taped the whole foam but no, why? It will not cost you a dime to seal the foam. Smh
Would not recommend them for the fact that their customer service sucks.
Would not recommend them for the fact that their customer service sucks.
Every single knob will be different from one another. During the manufacturing process, the facility that makes the knobs does their best to remove 99% of blemishes out of the knobs.
.M., please PM us or e-mail us if you still haven't received the insert and confirm your address for shipment.
#62
Evolved Member
^Did you really send it out, or are you just trying to cover yourself? I think it's the second. I'm going to pm AND email you one last time. Just to see if you keep your word. I really hope it doesn't take you a week just to respond to the pm/email like you've been doing. And I hope it doesn't take over a week to get the piece. But I know that's not going to happen. How about you surprise me.
#63
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Join Date: Sep 2014
Location: Queens, New York
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Every single knob will be different from one another. During the manufacturing process, the facility that makes the knobs does their best to remove 99% of blemishes out of the knobs.
.M., please PM us or e-mail us if you still haven't received the insert and confirm your address for shipment.
.M., please PM us or e-mail us if you still haven't received the insert and confirm your address for shipment.
#64
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Can you please send me a photo of the damage? Our email is support@buyblackline.com. If it came with damage, I can send you a prepaid USPS return label to return the knob for either a full refund, or an exchange.
- Andy
#65
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Join Date: Sep 2014
Location: Queens, New York
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Can you please send me a photo of the damage? Our email is support@buyblackline.com. If it came with damage, I can send you a prepaid USPS return label to return the knob for either a full refund, or an exchange.
- Andy
- Andy
#66
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We've shipped out well over 1,000 knobs now in our 2 years since being a vendor on EvoM. We have never had any "horror stories" about our product. I believe there are two or three guys who had very late shipments due to unforeseen delays from my manufacturer overseas. Every single one of those customers was offered a full refund if they did not want to wait for the knob to ship out.
Regardless, email us, and I'm sure we can work something out if you're dissatisfied with the knob.
#67
I purchased a knob last week on the 17th. Based on usps, the tracking said that a label has been created. Today, it still says the same exact thing, I contacted USPS and the rep said it hasn't been sent. Can you confirm that it is on its way? I sent you a payment via PayPal under x_trann@. Shipment states first class 2-5 business days. Today is the 5th day. I also emailed you as well. Please respond.
#68
It's been over 48 hours and still no response from these guys. I hope anybody who has interest in their shift knobs use my experience to make their decision. They were quick to respond to ask for a payment however once the shipping label was made, it never left the post office. I've attempted to contact them through this forum as well as every email associated with the business and still no response. It is very unprofessional of them to not respond in a timely manner.
#69
It's been over 48 hours and still no response from these guys. I hope anybody who has interest in their shift knobs use my experience to make their decision. They were quick to respond to ask for a payment however once the shipping label was made, it never left the post office. I've attempted to contact them through this forum as well as every email associated with the business and still no response. It is very unprofessional of them to not respond in a timely manner.
#70
Evolved Member
#71
Yes I did receive it. It did take two weeks. Part is decent. I tightened it all the way and noticed that it was still loose so i went ahead and grabbed two washers and a nut to secure it from the bottom.
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