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Old Apr 15, 2008 | 08:45 AM
  #1  
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EvoScan (non-existant) support?

I purchased EvoScan last year around June, but stopped tuning and logging my car for a while. The last notice I got was for version 0.99 and I had to dig through my old e-mail to find that.

I haven't received a serial number or an update e-mail in forever now, and no one has responded to my e-mails at evoscan@limitless.co.nz.

Does anyone know how to get a response? I want to use the software I paid 25 bucks for and I can't.

Last edited by ouminan; Apr 16, 2008 at 02:56 PM.
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Old Apr 15, 2008 | 09:46 AM
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Originally Posted by ouminan
I purchased EvoScan last year around June, but stopped tuning and logging my car for a while. The last notice I got was for version 0.99 and I had to dig through my old e-mail to find that.

I haven't received a serial number or an update e-mail in forever now, and no one has responded to my e-mails at evoscan@limitless.co.nz.

Does anyone know how to get a response? I want to use the software I paid 25 bucks for and I can't.
I went to their webpage to try and download the program(I had previously bought it) but there are no links to download it. So I paid the $25 again, hoping to recoup the money through them, but no emails back, nothing at all. Disgusting support.
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Old Apr 15, 2008 | 12:58 PM
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He has a log of all people who purchased and sends out updates. Names slip through from time to time...has happened to me already:

pm user "evo4mad" or email him at hamish_ahern@hotmail.com, he should sort you out.
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Old Apr 15, 2008 | 02:34 PM
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Thanks for the pointer. I've e-mailed him at his hotmail and PM'd him.

Hope this gets sorted out.
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Old Apr 16, 2008 | 02:55 PM
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Bump. Still no word, and no reply by e-mail.
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Old Apr 18, 2008 | 09:47 PM
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Bump again... where is this guy? I am not going to spend another $25 on this if this is what I can expect.
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Old Apr 19, 2008 | 01:04 AM
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^^ you of all people should know how great support is sometimes .
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Old Apr 20, 2008 | 02:17 PM
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Haha, at least a response would be nice.

Bump!
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Old Apr 21, 2008 | 06:31 AM
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i sent him an email. and he got to me about a week later but did fix my issue.
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Old Apr 21, 2008 | 04:31 PM
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i bought it also for 25 bucks and nowhere to download it **** poor customer service!! i want my 25 bucks back
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Old Apr 21, 2008 | 07:35 PM
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I have also paid my 25 bucks, no e-mail or anthing. I sent in a support ticket, with no response.
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