A Bad Vendor Experience!!
Newbie
Joined: Nov 2004
Posts: 37
Likes: 0
From: L.A. SFV
ive never ordered anything from gruppe-s ive heard a few good things about them but isnt always the bad things you hear is the ones you remember i know the next time i go to order something ill think twice about gruppe-s after hearing storys like this
Thanks for reading the thread. IMR4EVO, I would encourage you to not disregard group s but rather if you do any purchasing and you are using a credit card to be sure and make sure that you check all billing statements to verify that group s didnt overcharge you. And if they did please notify me and I will get my attorney on it right away.
Evolving Member
Joined: Jul 2005
Posts: 374
Likes: 0
From: Portland, Oregon
Originally Posted by SKILMATIC
Yes like I said and thanks for proving me right. He was OFFERED a free test pipe but that doesnt mean he received one now does it? Get it right bud.
Originally posted by gotevo?
You said "gave him free test pipe" when he never gave him anything for free. He was offered it not given. Please get that right.
Originally posted by gotevo?
You said "gave him free test pipe" when he never gave him anything for free. He was offered it not given. Please get that right.
First off, i did not prove you right, i proved you wrong...HA!!!!
. you said , and i quote, "He didntsay anythign about a free test pipe " What i was refering to when i said "gave him a free test pipe" was future reference. you know, like in the future, like going to happen, like hasn't happened yet but might eventually happen. I was warning gruppe-s about this poster. Like i stated earlier, if i were gruppe, i would not taken this kind of bullsh!t from a damn ignorant customer like our poster here. Give him his money back and forget about offering anything for free, he passed that up. 
Evolving Member
Joined: Jul 2005
Posts: 374
Likes: 0
From: Portland, Oregon
Originally Posted by SKILMATIC
Thanks for reading the thread. IMR4EVO, I would encourage you to not disregard group s but rather if you do any purchasing and you are using a credit card to be sure and make sure that you check all billing statements to verify that group s didnt overcharge you. And if they did please notify me and I will get my attorney on it right away.
Ok, is this some kind of sick joke? Skil you had some good points coming into this, but now u really hopped off the cliff here. unbelievable how some peeps are these days
Originally Posted by gotevo?
First off, i did not prove you right, i proved you wrong...HA!!!! . you said , and i quote, "He didntsay anythign about a free test pipe " What i was refering to when i said "gave him a free test pipe" was future reference. you know, like in the future, like going to happen, like hasn't happened yet but might eventually happen. I was warning gruppe-s about this poster. Like i stated earlier, if i were gruppe, i would not taken this kind of bullsh!t from a damn ignorant customer like our poster here. Give him his money back and forget about offering anything for free, he passed that up.
. you said , and i quote, "He didntsay anythign about a free test pipe " What i was refering to when i said "gave him a free test pipe" was future reference. you know, like in the future, like going to happen, like hasn't happened yet but might eventually happen. I was warning gruppe-s about this poster. Like i stated earlier, if i were gruppe, i would not taken this kind of bullsh!t from a damn ignorant customer like our poster here. Give him his money back and forget about offering anything for free, he passed that up.
Originally Posted by gotevo?
Ok, is this some kind of sick joke? Skil you had some good points coming into this, but now u really hopped off the cliff here. unbelievable how some peeps are these days
I am here to help people and save people from making mistakes. And if I can help people by investigating these crimes then I will do so. If the only way to stop them is by shutting them down then I will do so. Do I make myself clear? Or would you rather not have people like me around protecting and standing up for what is right and letting people take advantage of others?
Originally Posted by ROK EVO
Hi, guys
I just want to share my bad experience with Gruppe-s, so that cases like this won't happen again with you guys in the future. Here goes my story. About a month ago, I called gruppe-s to place an order for following items; Tanabe downpipe, Helix HFC, Cusco LABs & Shorty Antenna. The sales representative, whom I spoke to, said everything was in stock, ready to be shipped and he was going to send me a confirmation email with shipping information next day. He even told me that I was lucky to get all the items, because those items were low in stock! Then, I waited for 3 days for the confirmation email that he promised me over the phone, still no response from him. So I called gruppe-s to find out what was going on and they told me that except for the HFC, everything else was backordered! At that point, I was really unpleasant with the sales rep's dishonesty about the availability of items and his customer services, so I just canceled the order with them. A week later, I called gruppe-s again to re-order the Helix HFC, since I really wanted to finish off my exhaust components. I received the HFC in about 2 weeks and the HFC was sent with good packaging and looked liked a good product. Guess what happened next??
I just received my credit card statement and found out that Gruppe-s has overcharged me $700 for the items that I canceled (the order) after finding out that items were backordered!!! How could a legitimate business do something like this? What if I didn't go over my credit card statement to match the numbers?
I just called Gruppe-s and they told me that they are going to refund me the money back, but it still bothers me a lot that these guys' business practices are so careless and deceptive. Please be super careful and take extra caution when you guys deal with Gruppe-s! Make sure you go over the credit card statement to match dollar amounts with actual invoices! Thank you for reading.
Sammy
p.s. I was offered a free test pipe or huge discount on next purchases at the cost of not going public with this story, but I decided to forgo the small economic benefit for the sake of this community. (Daniel! I am sorry to put you in a headache, but what you guys have done is simply and plainly wrong and I hope that gruppe-s can learn from this.)
I just want to share my bad experience with Gruppe-s, so that cases like this won't happen again with you guys in the future. Here goes my story. About a month ago, I called gruppe-s to place an order for following items; Tanabe downpipe, Helix HFC, Cusco LABs & Shorty Antenna. The sales representative, whom I spoke to, said everything was in stock, ready to be shipped and he was going to send me a confirmation email with shipping information next day. He even told me that I was lucky to get all the items, because those items were low in stock! Then, I waited for 3 days for the confirmation email that he promised me over the phone, still no response from him. So I called gruppe-s to find out what was going on and they told me that except for the HFC, everything else was backordered! At that point, I was really unpleasant with the sales rep's dishonesty about the availability of items and his customer services, so I just canceled the order with them. A week later, I called gruppe-s again to re-order the Helix HFC, since I really wanted to finish off my exhaust components. I received the HFC in about 2 weeks and the HFC was sent with good packaging and looked liked a good product. Guess what happened next??
I just received my credit card statement and found out that Gruppe-s has overcharged me $700 for the items that I canceled (the order) after finding out that items were backordered!!! How could a legitimate business do something like this? What if I didn't go over my credit card statement to match the numbers?
I just called Gruppe-s and they told me that they are going to refund me the money back, but it still bothers me a lot that these guys' business practices are so careless and deceptive. Please be super careful and take extra caution when you guys deal with Gruppe-s! Make sure you go over the credit card statement to match dollar amounts with actual invoices! Thank you for reading.
Sammy
p.s. I was offered a free test pipe or huge discount on next purchases at the cost of not going public with this story, but I decided to forgo the small economic benefit for the sake of this community. (Daniel! I am sorry to put you in a headache, but what you guys have done is simply and plainly wrong and I hope that gruppe-s can learn from this.)
Originally Posted by SKILMATIC
I am here to help people and save people from making mistakes. ?
Originally Posted by gotevo?
lol, man, i knew that you were gonna type that. o well, i'm out. you guys can **** a moan all night for all i care.... gnight
Originally Posted by 13-0
What on a saturn or 510? Why so interested, why the good fight against a company you dont know and a community you dont list as being in?
O and btw I am interested in helping anyone with a problem. Is that ok in your book?
Gruppe-S is local to me (about 25 minutes away) and I've bought parts from them, shipped, local pickup and over-the-counter; I've gotten dyno time there on three separate occasions over the past 2 years. I've pretty much only had good experiences with them; sometimes they don't have what I want in stock, a lot of times they do. They've only ever given me great service. One time I mentioned an EvoM special, and they actually offered the part to me at an even lower price--how many vendors will do that!? My "worst" experience with them was showing up early one Saturday morning and they ended up opening 20 minutes later than they had said they would.
My "worst" experience with them was showing up early one Saturday morning and they ended up opening 20 minutes later than they had said they would.
Originally Posted by 3K
hmmmm... very peculiar that the O.P. never repsonded after the first post, and SKILMATIC has been doing ALL the talking for him. 
