Ok so i have a zeitronix wb with egt and boost. the display screen is hooked up and working just fine. but when i hook my computer up i cannot connect. i dont have a serial port on my computer so i went to best buy and got an adapter to change it to usb. i have tried com ports 1-8 and none of them with my 6 usb ports. yes i tried 48 different times. any advice. i have a dell xps laptop

 

The only serial port adapters I trust are from Socketcom. They are expensive, but they work the best. I recommend the PC Card Serial Adapter. Here's the link:
http://www.socketcom.com/product/con...SL0700-004.asp

It will work, most of those cheap USB dont. Only use Com1-Com4.

 

i got one from best buy. do you know of a store i can get one from? like comp usa?

 

Order it from there site. I have never seen one in a retail store. Here's the link to buy: $149!! http://www.socketstore.com/product.asp?sku=1020653

 

there has to be anther way then spending 150.

 

JeffMas
Some USB adapters work better than others. One we stock works well.
Check in the device manager what virtual COM port is your USB adapter assigned to. Some USB adapters install at high COM numbers (above 8).
Also, please make sure you are using the original serial plug and phone like wire supplied with the Zt-2.

Thanks
Zeitronix Eng.

 

i have everything original. i got a best buy brand serial to usb adapter. they all say pci bus 0

 

Check in the device manager what virtual COM port is your USB adapter assigned to. Some USB adapters install at high COM numbers (above 8).

 

I tested a Serial to USB converter from Radio Shack ($35.99) and it worked fine.

Go to Start ...Settings...Control Panel ... Select System...Select / click on the Hardware tab...Click on the Device Manager Button...Scroll down to Ports and Click on the +....Look and see what ports you are using (your converter will be one of those)...

 

bought mine off ebay for $9. it's something like dynex. did not come with any drivers, but works great...

here's the link to the auction I won..

http://cgi.ebay.com/ws/eBayISAPI.dll...m=140075156175

 

that is the exact cable i have

 

That screen says the device is not configured correctly. Did you install the driver ? Did something go wrong in the install ? Uninstall and reinstall the driver that came with the cable. See if that fixes it.

Milburn

 

It's hard to see on this small pic but it looks like there is a yellow question mark there.
Did you install the driver supplied with the USB adapter?

 

sorry for the small picture. ok i went the their web page and dl the driver for it. now its all set up. i will go test it out real fast and get back to you if it works

 

ok great it works. com port 6.