they should rip apart your block to see if they can prove any abnormalities in the engine or your style of driving..

im sorry but your past experience with any other says crap about your current situation... maybe you ragged on it before? lets just hope mitsu rips open the engine and seeings nothing is wrong with it including the oil.. then they'll warranty it all.

 

I would call Mits. customer service and lodge a formal complaint with them. Just as a good start, I was amazed at how quick that helped things along in my case.

 

Well that was my second step so we will see. I'm supposed to hear something back in a day or 2 so I'm keeping my fingers crossed and hoping for the best. If not well then the Evo will be down for a while and might as well just put a full race-motor in it since obviously the warrenty is worth toliet paper.

 

hotrod hit the nail on the hread. Talk to customer service and the regional office of Mitsu. Then contact you're state consumer office. That is the biggest case of BS I have ever heard Mitsu try and pull. I think you guy's are finding out why they call Mitsu Satan over at 2gnt.com and DSM.org.

 

Check out the posts by Thom Blaze here at EvoM and at DCEVOCLUB.COM. He has had two rods go and is currently in arbitration with Mitsu over warrenty service.

 

Question:

Can't ytou go to the places that changed the oil for reciepts??

Or did you do it yourself??!

Geez. That sucks.

 

I keep my recepts in a safe deposit box.... I had a Toyota Tacoma that spun a bearing, they covered it and never even asked for the recepts.......Mitsubishi should ease up!

 

engine failure after changing the oil might not be a coincidence. mobil one oil tamper proofing sucks. the last quart of mobil 1 that i bought was a nasty oil and water mix. where did you buy the oil? wal-mart might not be the best place to get oil.

 

From what I understand with the oil change thing is that an oil change is a RECOMENDED service and not required... This coming from my brother in law that works for infiniti...just my two cents....

 

Hey can someone do me a favor out there since my car is at the dealership. Can someone skim through the owners manual, paticular around the warrenty parts, and see if it says anywhere about keeping all your service receipts or it will void the warrenty. Thanks everyone for all the response. Just makes me want to fight them more. I don't post much on the community and it means alot that everyone sticks together on this forum.

 

what dealer did you take it to?

 

Sorry to hear about your problems I was thinking about a few things, I'm not 100% sure what you refer to as "rod knock"? Has the engine been opened to really check what is broken? As you describe it everything seams to be ok with the block, all oil still in the engine, no holes or anything like that. Why do you need a complete short block? Probably the block, the crank and 3 out of 4 rods are just fine. Lots of people has changed to after market parts so either you could ask around for their stock rods or just get a new rod installed? Should be much less than the $$$ you mentioned?

I'm from Sweden and my english isn't 100% so I might have missed something here completely? In that case I do apologize for my ignorance, just trying to help out

 

Does the engine still run?

It would be a shame if you ran into a tree and totaled it.

 

If the dealership is claming that the oil is old/polluted/contaminated, and using this to deny your warranty, send the oil out and have it analysed by a lab. Assuming the analysis comes back good you can tell the dealership to take a flying leap.

Retain a lawyer.

The onus is on the dealership to prove you or your maintenance is at fault, you do not have to prove your diligence.

Charles

 

I feel bad for you. At the same time those of you reacting about how the dealer is trying to screw him are missing the point. Mitsubishi makes a product that you bought. They have a MINIMUM service requirement to MAINTAIN your warranty. If a part fails and the dealer has no record of your servce history they have every right to ask you to prove that you held up your end of the bargain and performed the MINIMUM maintanence requirements. How else are you going to prove that without receipts. This isn't just a Mitsubishi thing, it's this way at all dealerships. How do I know this because for ten years I wrote service at different dealerships. Because when the dealers get audited they in turn must prove to the factory that they have the proof to support the warranty claim. It's not about screwing the customer, it's about covering themselves against getting the claim bounced and making sure that the owner did do the required maintanence. It's nice to look at it from just the side of the consumer but there are two sides to this situation and you need to be aware of the other sides position.