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HBspeed on Socal

 
Old Jul 28, 2009, 09:03 AM
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HBspeed on Socal


Not my car, my friends car.
Ok guys this is Bs, this shop is doing all kind of crazy ****s and SCE dont do **** about it. They are vendors so the mods just keep deleting the threads! Read this.


the link http://www.socalevo.net/index.php?op...&topic=83198.0



ryanstunt

Got my car tuned by HB Speed and my engine blew up 200miles later…you tell me who’s fault it is…this is a long story!!!!!


So here it is I guess I would be the first Evo X tuned by HB Speed whose engine blew up, I will try to explain everything that happened to the best of my knowledge and you like your opinion on the matter.

I bought my Evo X in January 2008 new from HB Mitsu and drove the car stock until November 2008.

In November 2008 I decided that I wanted more and bought an ultimate racing O2 housing/down pipe and test pipe cat back and dual tip muffler from Road Race Engineering as well as an AEM intake to try to get the feeling I had in my Evo IX back.
I installed the full exhaust and intake myself and never had a problem with the car.
I did all the services at either HB Mitsu or South Coast Mitsu.

After driving the car for about 4 month with the parts on I figured that getting the car remapped would be nice and could only benefit me so I looked around.
I originally wanted to have my car tuned by Mike W at Road Race Engineering but then learned about HB Speed witch is located a few miles from where I live.
At that time RRE was charging $750 (which $350 was for the ECUTek license) to tune an Evo X and told me that the time needed to do so could vary from a few hours to a few days.
After talking to HB Speed and learning that they where only charging $400 to tune Evo X since they where using Open ECU and no license where required, HB Speed told me that Road Race Engineering did not really know what they where doing and also that they where doing a lots of street tuning which was bad for the car and that it would only take them a few hours to tune my car, never a few days, so figured they where cheaper, where down the street from me and could stay there while they did it since it would only take a few hours that I would have them tune my Evo.

On Friday, February 13 09 I was scheduled to have Jon @ HB Speed remap my car so I went to their shop waited 2 hours after witch he asked me what mods I had on the car, put the car on the dyno and did pulls for about 30-45 mins tops.
He pulled the car off the dyno gave me my graph showing 347whp and said it was that quick because he knew how the car was going to react because of the mods I had (Ultimate Racing O2 housing/down pipe, road race test pipe, cat back, dual tip muffler and AEM Intake)

The day after. Saturday, February 14th 09 as soon as I started driving on the street and started giving the car some gas it started smoking like crazy, to the point where cars behind me had to stop. I was going to pass by HB Speed’s shop and figured I’d stop to let them know about it which I did and Jon assured me that it was normal, that it was just the accumulation in my exhaust coming out and it would fade with time.

On Sunday, February 15th knowing that I had a new set of tires which I ordered the previous week hopping to get them on the car in time for the remap on the dyno I decided to go and have some fun by launching the cars a few times in a empty parking lot (wild rivers / Verizon amphitheater in Irvine) to finish my tires witch where practically bold and where going to be replaced the following day.
The first time I launched the car (using the ebrake) I completed about a 180 sliding around a pole when the cars engine started shutting off each time I would give it to much gas. At that point I thought I might have the ASC traction control on so I checked but it was off.
I tired again and the same thing happened, as soon as I open full throttle the engine would start to shut off so I figured it had to be something messed up in the traction control and kept launching the car with the ebrake for about 2 minutes after which I stopped checked on my tires, saw one had strips coming off so I replaced it with the spare wheel and drove slowly home. After watching the footage my wife took of me in the parking lot I noticed that the car backfired a few times and on particular on a cloud of black smoke came out, so I sent an email to Jon with a link to the video and told him to look it where the car backfired and the black smoke came out but did not get an answer.

On Monday, February 16th I called HB Speed to let them know what happened and they told me to bring the car in around Noon so that they could check it out.
So I went to get my tires swapped and then went to HB Speed at noon.
After waiting for a bit Jon asks me to bring the car in the garage, I explained what happened and told the about the S-ASC and S-AWC service required codes that showed up on my dash board, he plugged his laptop in and starting retrieving data. I asked him what he was seeing and he answered that over boost codes where showing up and he did not know why, told me he would need to put the car back on the dyno and check the engine for boost leaks as he did not understand why my car was over boosting.
At that point I asked him if this could cause any harm to the engine because the engine felt like it was seizing and it did not felt good at all and he assured me that those engines where really strong, that it was the traction control that was shutting the engine off as son as it detected something wrong.
My car was scheduled that afternoon to go in the body shop to get my rear bumper repainted.
Jon made a few changes to my map, told me the problem should be temporarily gone and if it occurred again to unplug my ECU from it’s harness for a few minutes which he popped the hood to show me it’s location and to call him when I got my car back from the body shop to schedule time on the dyno.

On Tuesday February 24th 2009, a week and later I got my car back from the body shop and as soon as I drove off their lot the car started showing S-ASC and S-AWC Service required codes on the dash as well and the engine shutting down each time I went full throttle so I called HB Speed told them that I still had the problem and they told me to bring the car in that evening.
I went there that evening and Jon plugged in his computer, and went up and down the street for about 30mins with my car. He came back told me once again that he issue should be gone but that he would still need to put the car back on the dyno to finish the job, and the next available spot on the dyno would be the following Tuesday which I scheduled.
I cruise to work that whole week since every time I tried to open full throttle from low rpm I would get the service required codes and the engine would back fire and shut off.
I brought the car back to them on Tuesday, March 3rd 09, I told Jon I was still having the same issue before he put the car back on the dyno, he did a few pulls took it off and told me the issue was resolved that the only thing that was left was to apply the intake patch or pill that he did not have but should get by the end of the week and to come back then so that he could apply it.

After that the issue finally seemed to be fixed and was finally started to feel comfortable again driving the car until Friday, On Friday, March 6th 09 while driving to work after lunch I was going around 45-50mph in 4th gear when I went full throttle. At that point The S-ASC and S-AWC Service required showed up again on my dash and about 5 seconds later I heard a big bang and smoke started coming out of my hood and my cabin air vents, and the engine was making weird noises, I pulled over to the first parking lot I could stopped the engine( I was going north on golden west before edinger) and got out the car. Right away I could notice an oil trail all the way down the street and saw oil under my car, I open the hood and oil was everywhere.
I called HB Speed right away to let them know what happened, Shannon answered and I explained what happened, she put me on hold went to talk to Jon and came back telling me that if oil was coming out of my engine that it could not be related to any work or modifications they did since they only touched electronics on the car.
I then asked them if I should bring the car to the dealership since it should be a warranty issue since this was not a result of their work which she answered yes that the dealership should take car of it.
I hanged up and call Mitsubishi road side assistance gave them my car info and that I needed to be towed to the nearest dealership (HB Mitsu).
10 minutes after I hanged up with Mitsubishi, HB Speed calls me back telling me that Mitsubishi would not cover this under warranty, that I needed to have the car towed to their shop so that they could erase the work they did on my car and then have the car towed back to the dealership. I told them I already notified them of the problem, gave my VIN and explained what happened and that the tow truck was on its way.

My car stayed at the dealer ship for a week before a Mitsubishi engineer came down to inspect the car and his report showed that rod #3 broke and pocked a hole in either side of the engine block witch was the result of turbo over boost and since the ECU was modified it would not be covered under warranty.

I tried to open a claim with my insurance company who sent an automotive forensic to inspect my car once again and he concluded to the same diagnostics.

I called HB Speed to let them know and long story short Jon told me that yes his map caused the over boost that caused the engine failure, that he could not tune my car because of the ultimate racing O2 housing/ downpipe because it created to many boost pikes, almost all the pulls he did on the dyno with my car where to get a stable boost through out the map and that he refused to tune any more Evo X that had that down pipe after mine…(guess I was the test dummy), that I signed a release waiver and he would not pay for a new engine specially not one of a car that has been “abused” (because of the donuts) but that he would help me out with parts and labor.
He also recommended getting rid of that down pipe and rebuild the engine stronger with after market parts.

I waited for HB Mitsu to come up with an estimate to rebuild my engine and once they did I called back HB Speed to let them know that the dealer ship quoted me $6500 to which Jon said it was extremely hi and to fax him the parts needed to fix my car.

I faxed the parts list over and called them and they told me that they could get the short block for $700 less and that they usually charge $1500-2000 for this kind of job and they would only charge me $1000 in labor to rebuild my engine, that they needed 3 complete days in a row to do so and the only date they had open where in 3 weeks.
So I said ok and asked them to either fax or email me an estimate with those numbers and scheduled my car for those 3 days.
After a few days I called them back to ask when I could bring to car to their shop since they where going to fix it I did not want to leave the car at the dealership to what they answered they did not have room for my car and to bring it a few days before the scheduled fix.

The week end before my car was scheduled to get rebuilt at their shop I still did not receive any estimate and called them once again to know when I could expect it.
They sent me the estimate that day witch was the exact same part list I sent them 3 weeks prior, minus $700 on the short block but no labor was mentioned.
I called them back and was told that they could not quote the labor, they needed to see the car, that they could not short pay their mechanics and that if I needed something on paper that it would cost $1500 or more to rebuild my engine.
Also they would not guarantee their work and if anything happened I would be in the same situation again.

After hearing that and realizing that I would cost me more to bring the car to them to fix them having the dealership I asked them if they could just get me the short block to save money on that at least witch the agree to.
They told me the short block would cost $2100 in cash and it would be there in 1 week.

2 weeks later and still no news or block I called HB Speed and was told their contact a Mitsubishi went on vacation, that they had no way of contacting them but he would be back the following week and I would have my short block then.

3 weeks later after calling them numerous time to the point where they would not pick up my calls if the called id showed my cell or work…if I called right after with a different number they would pick up, I called the dealership to ask them on the availability of the block through them and explained the situation and they contacted Mitsu HQ to learn that a short block was on hold for 2 weeks for HB Speeds contact, that the short block went on national back order and would not be anymore available until at least June, but since the guy did not pay for it and was known for not paying for parts, that the short block would go to a different customer in the morning if was not paid for and picked up.
I called HB Speed to let them know and told me that they could not do anything.
The block went to someone else and got stuck once again for another month with out a car…

Anyways after almost 4 month without a car I got my engine rebuilt by the dealership and it cost me over $6k.

Once my car was fixed and all back to stock, I called HB Speed to get a refund on the tune since their website stated “if we cannot produce a smoother, safer and more reliable power band then you already have we will put your car back to stock, refund you and you can be on your way” which they now removed from there website, I was told that I could not get a refund since the map the put on my car was safer and more powerful and that what blew up my engine was me launching the car…………So I asked if their where serious and why if the donuts blew up my engine why it did not blow up while I was doing them and why I had to bring my car back to them 3 times for the same problem witch resulted in my engine blowing up and he started arguing that the donuts originally damaged the engine and the 3 times I brought my car back Jon tried to even it out and fix it but was not able to.
Anyways got so frustrated after all that bull**** that I just told them I thought they where full of **** and hanged up.

I had an Evo IX before this one which I drove the same way and never had any issues with.
I’ve had this Evo X for over a year driving it the way it is meant to be and never ever had any issues until HB Speed landed their hands on it.

Now I honestly think that hey do not know what they are doing, caused my engine to blow up and would not recommend them to anyone. For the way the treated me and my car and the fact that their mistake cost me over $6k.

Now this is my opinion and know I could be wrong or looking at it under the wrong angle and this is why I would like to get your opinion so please let me know what you think.

Thank you for your time.
Ryan

Last edited by javicracer; Jul 28, 2009 at 09:44 AM.
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Old Jul 28, 2009, 09:10 AM
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Oh man Javi !

Definently their fault...
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Old Jul 28, 2009, 09:20 AM
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I am sorry this happened to you...hopefully we get both sides of the story on this ordeal. I'm surprised the clutch did not explode from doing donuts.
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Old Jul 28, 2009, 09:24 AM
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There arrogant, i was calling for a tune a few weeks ago and they had the worst attitude . Never a call back either . i'm going to Road Race to get tuned !
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Old Jul 28, 2009, 09:37 AM
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This hurts my head. Maybe the shop was at fault for some issues, but just from your own account of events, that car probably has been ragged 6 ways to Sunday. Ebrake launches? Drifting around poles in parking lots? Strips coming off of a tire?

You get what you pay for and if you care about your belongings you should take better care of them. Live and learn.
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Old Jul 28, 2009, 09:38 AM
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WoW man that sucks!!! Thanks for the info!!!!
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Old Jul 28, 2009, 09:41 AM
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Originally Posted by stylean View Post
This hurts my head. Maybe the shop was at fault for some issues, but just from your own account of events, that car probably has been ragged 6 ways to Sunday. Ebrake launches? Drifting around poles in parking lots? Strips coming off of a tire?

You get what you pay for and if you care about your belongings you should take better care of them. Live and learn.
Wow Guy this is not my car! Im posting this for a Friend!
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Old Jul 28, 2009, 09:44 AM
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Originally Posted by javicracer View Post
[COLOR="Red"] ..HB Speed told me that Road Race Engineering did not really know what they where doing and also that they where doing a lots of street tuning which was bad for the car and that it would only take them a few hours to tune my car, never a few days, so figured they where cheaper, where down the street from me and could stay there while they did it since it would only take a few hours that I would have them tune my Evo.

Dam that sucks. I had RRE rebuild the top end on my ride with a flash tune, no issues at all..
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Old Jul 28, 2009, 09:50 AM
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Originally Posted by stylean View Post
This hurts my head. Maybe the shop was at fault for some issues, but just from your own account of events, that car probably has been ragged 6 ways to Sunday. Ebrake launches? Drifting around poles in parking lots? Strips coming off of a tire?

You get what you pay for and if you care about your belongings you should take better care of them. Live and learn.
I doubt launching, drifting, or poor tire maintenance would blow a stock engine. The blame lies firmly on the tune, and the tuning company refused to back it up. That's pretty much all there is to it. The only way I can figure that HB Speed could avoid blame is if the blown engine was due to an overrev condition. Since it sounds like the dealership's conclusion was that it was due to overboost, I don't see any way it's anything other than HB Speed's fault, regardless of how poorly the car was treated otherwise.
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Old Jul 28, 2009, 09:58 AM
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Your an idiot for more then 1 reason.

#1, you modded your X, and put an intake on it, and drove it for 4 months with out a tune.
I.E.- The X reacts VERY different then the IX when it comes to mods. An intake has been known to lean the car out ALOT! So much that IT WILL BLOW THE MOTOR!

#2. Your car was modded and tuned, and you CALLED THE DEALER AND TOLD THEM!?
I.E.-Are you new to cars? Who in their right mind would do that!? OBVIOUSLY the warrantee is void once you mod the car. And even more once tuned. You put the car to stock, then tell the dealer and get a free motor!

#3. I have been tuned by Jon MULTIPLE times when he was in N.H. He was the best known tuner around. There was never problems, EVER, with his tunes.

Sounds like your car just gave up. **** 4 months of running low-mid 12 a/f's at WOT will do that to a motor..

As much as you would like to blame Jon. You shouldnt. Your car was run hard, with mods, untuned for a while before his tune... That happens. Also, Your modifying cars, **** happens!
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Old Jul 28, 2009, 09:58 AM
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Here, let me clarify -- personally, I dont care whos car it is or if you buy it, drive it off the lot, and then drive it straight into a wall at 120mph. Its your car, not mine. Paint it pink with unicorns on the side.

The issue I have is people putting parts on a car, tuning it, blowing it up, and then trying to warranty it. Everytime that happens, it gets that much harder for people with legit warranty issues.

Don't pay econo-walmart prices for professional work and wonder why the workmanship is subpar. You get what you pay for.

Again, don't care who/what/when. Everytime someone screws over a dealership, gets a ticket for street racing, etc, you hurt the evo community as a whole.
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Old Jul 28, 2009, 10:00 AM
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Originally Posted by [email protected] on socalevo
please note the HUGE 26+ psi SPIKE on the STOCK tune that he came in on

i LOWERED his boost.......

His downpipe was causing the car to spike hard @ 4k
i did my best several times to control it
when i lowered the boost he complained that it was too slow...............
What I dont understand is that [email protected] admitted that he couldnt control boost spike on 3 separate occasions.
So why didnt he re-flash the car back to stock and refund his money?
Simple as this...I tune my own IX and if I were to blow it up because of my tune, am I responsible for it?
Good Luck.

Last edited by M75; Jul 28, 2009 at 10:02 AM.
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Old Jul 28, 2009, 10:01 AM
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I would just hear both sides of the story first before going on to blame the tuner. HB Speed probably has the most tuned Evo X's in the OC and when ONE of those cars has a problem everyone points fingers at the tuner? Use your brain, there's probably more to it than a bad tune causing the engine to blow up.
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Old Jul 28, 2009, 10:06 AM
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Originally Posted by wongck View Post
I would just hear both sides of the story first before going on to blame the tuner. HB Speed probably has the most tuned Evo X's in the OC and when ONE of those cars has a problem everyone points fingers at the tuner? Use your brain, there's probably more to it than a bad tune causing the engine to blow up.
This is not the first blown car! there is another car that they install cams, try to tune it and they actually blow that car on the dyno!
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Old Jul 28, 2009, 10:08 AM
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http://www.youtube.com/watch?v=tXNG730SGlY

Video of OP's friend driving his car. Car is backfiring, black smoke coming out, yet he's still drifting it around an empty parking lot. Probably not the most careful guy in the world when it comes to taking care of his car.
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