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Accolade Discussion [ALL THREADS MERGED]

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Old Mar 1, 2008 | 10:34 AM
  #631  
azn_ghetto's Avatar
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Joined: Sep 2007
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From: Calgary, AB Canada
Originally Posted by Dave@Accolade
We believe that servicing our customers and getting them their product is paramount, and answering hundreds of calls doesn't work for a smaller company. 20 10 minute calls is 2 hours and 40 minutes of time we would rather be working for our customers. Those same 20 questions take minutes to answer via email; it allows for us to answer questions at any time of the day, nights, and give a documented record of conversations so there are no misunderstandings. This has proven very effective for us, and we hope you understand.
i understand

i was just wondering if there was a phone number i can contact because i emailed both sales@body-kit.com and chris@body-kit.com wondering for a quote and i have not gotten a response back in 2 weeks

and a few days ago i emailed sales@body-kit.com and i have yet to get a response bak either

is there another email i may email to get a quote from?
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Old Mar 5, 2008 | 08:06 AM
  #632  
kenshinx001's Avatar
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From: Maryland
hello peeps. just letting you all know that i will be writing a small review with pics of course, concerning this thread. buuuut before i do it i will be ordering an evo7 non-conversion front bumper. don't worry i'm not going leave you dry. i do have some issues that i have to straighten up with accolade first. i will put up some pics next week >.>v
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Old Mar 17, 2008 | 08:00 PM
  #633  
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sly
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From: Dekalb, ILLINOIS>
I have bought things from accolade and i have had some good and bad experiences, will i buy from accolade ?.. may be. I have to say though i was not happy with being told that fitment was 100% perfect and when recieving my bumper the tabs were not drilled and were NO WHERE close to the oem ones i am still waiting to install them which i got to pay some one to do because its FB. What accolade the company needs to do is if you are going to sell to the US then u better have way better forms of communication not to mention fitment tests before u sell to us.

I am happy with every product i bought from them except the bumper though they gave me an awesome deal and it looks dope.
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Old Oct 4, 2009 | 11:32 PM
  #634  
Chameleonzero's Avatar
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From: Jackson, TN
When it takes more than 8 months and you get know bumper from Accolade something is wrong. At first they said it was shipped and then 3 months later they said it was on back order. You can never get a straight answer out of these guys. Just a little reminder about giving your hard earned money to people for car parts. If you can't even get a phone number out of them so you can talk about what is going on with your kit, something is majorly wrong with the company. The bumpers and side skirts I got from them a long time ago had little defects in them that royal peed me off. I pay $650 for parts and get crap. I have to pay another $1000 to get it all fixed and put on. Fitment sucked!!! I didn't even put the sideskirts on and the front bumper felt like it would fall off. When I picked the car up from the body shop and they told me that the rear bumper had to have another couple layer of fiberglass on the back side of it because the fiberglass was way to thin. If you want to know anything else about this company., I will give you first hand experience.
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