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Member Unresolved Disputes Discuss incomplete sales including undelivered parts or payment for member to member sales.

UPS lost the Tools...so buyer is screwed?

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Old Feb 1, 2014 | 07:49 PM
  #31  
droppinbottom's Avatar
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From: Corpus Christi Texas
Originally Posted by TommiM
WRONG. It is ultimately the SELLERS responsibility to have the item arrive to the buyer in the same condition in which it left your presence.
If there is any damage or missing items due to shipping, that is why the seller should get it insured, so he would be covered. End of story, its pretty black and white.
I stand corrected in that it is the sellers responsibility to make sure the item arrives but in the end this transaction would still not be the sellers responsibility because the buyer accepted delivery. Once the buyer accepts the package it becomes the buyers responsibility. The buyer should not have accepted this package in the condition it arrived in.
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Old Feb 1, 2014 | 09:09 PM
  #32  
EvoDan2004's Avatar
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From: New Jersey
Originally Posted by droppinbottom
I stand corrected in that it is the sellers responsibility to make sure the item arrives but in the end this transaction would still not be the sellers responsibility because the buyer accepted delivery. Once the buyer accepts the package it becomes the buyers responsibility. The buyer should not have accepted this package in the condition it arrived in.
which is what i been saying the hole damn time. he excepted it. his lose. and again if it was not insured then the seller needs to send the buyer the missing pieces. and again if it was insured then the carrier needs to pay the costs. weather it comes from the carrier to the buyer or from the carrier to the seller and then to the buyer it does not matter. the carrier pays the lost goods in the end. not the seller.
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Old Feb 1, 2014 | 10:09 PM
  #33  
Iowa999's Avatar
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From: Iowa City
Originally Posted by droppinbottom
Once the buyer accepts the package it becomes the buyers responsibility.
Nonsense. You often don't know if the contents are damaged (or even all there) until after you open the package and you can't open the package unless you accept it (assuming it was sent with signature required).

Originally Posted by droppinbottom
The buyer should not have accepted this package in the condition it arrived in.
This I agree with. However, I missed the place where anyone said that the buyer signed anything to accept the package, so I'm not sure if this is relevant. Plus, that would have done the seller no good in this case, because the package would have gone back to him, sans wrenches, and now he'd be out the shipping and still needing to file a claim to get reimbursed for the wrenches and/or the shipping.

Last edited by Iowa999; Feb 1, 2014 at 10:13 PM.
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Old Feb 1, 2014 | 10:12 PM
  #34  
Iowa999's Avatar
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From: Iowa City
Originally Posted by evodan2004
and again if it was insured then the carrier needs to pay the costs.
Yes! The shipper should ultimately pay. That's not the issue. The question is which of the buyer or seller must deal with the shipper and what happens while waiting for the shipper to act. The answer is: the seller must deal with the shipper and the seller owes the buyer some wrenches or money without waiting for the shipper to act.
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Old Feb 2, 2014 | 07:24 PM
  #35  
CmakEVOX's Avatar
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From: Walnut Creek, CA
Thanks All. The seller found an extra set and sent the tools to me. I received them over the weekend. appreciate everyones input on this situation.
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