oh great!! :(
i've observed ...
the dealer has no say in the honoring of warranties; I believe DonHerring would honor all of our claims if it were his decision alone...
Mitsu has a regional warranty rep. that has to OK every claim, ESPECIALLY, expensive Mitsu parts such as T/C and Transmissions.
ie "we couldn't find any reason NOT to give a warranty" (actual words)
Brembos, Recaros, Wings seem to be outsourced and therefor warrantied regularly
If this T/C is indeed warrantied,
I suspect somebody may be in hot water w/the regional rep.
because as everyone has expressed, this is a very unusual action
we had this discussion in March in the MSR Day thread, in which, yellowmars said,
"My car had the warranty denied on it for the transfer case because I had an exhaust on the car. Actually, let me rephrase this. The warranty was denied because it was going to be denied anyway. I had an exhaust and a Very minor tune (KevinD, the leading car tuning expert in DFW can attest). Obviously, because the exhaust on an evo is directly attached to the transfer case...the warranty should be denied. It's funny because the first person to call me to tell me the transfer case was blown said (and I quote, leaving names out of this), "Yeah, it looks like the transfer case is the problem. It's definitely done for. We can replace it but it's not going to be covered under your warranty because of that big exhaust you've added to the car." After several conversations with multiple people, the story started changing. I would mention how their decision to cancel my warranty didn't make sense. Then, they would usually agree and say, well, we'll talk with the region rep and you're right. Then something else would come up. "Oh, your ecu has been tuned, so your warranty is void." Naw, that doesn't make sense, the horsepower increase is minimal, less than an evo 9 for that matter. "oh, yeah, I guess that's true and doesn't make sense...we'll talk to the regional rep." So, the idea of my car being anything but having minor mods was and is pretty much shut down. So, that left them with the only thing they could go on, claiming my car was abused; therefore, my warranty was void. There was a slash in my right front tire and had more WEAR, so obviously I was abusing it somehow. My spotless, perfect car otherwise, was obviously being abused as I drove it to and from work 0.9 miles away. Therefore, they were reduced to throwing out the trump card. "abused." No way to prove it, just oh, that must be the reason. Even if you don't have any mods, they'll throw this one at you, because it's a way around the Magnuson-Moss act. Just like in my case, where it was completely unjustified. I was never allowed to talk with the regional rep to hear his explaination of how his personal opinions outweighted simple physics and engineering. "
the dealer has no say in the honoring of warranties; I believe DonHerring would honor all of our claims if it were his decision alone...
Mitsu has a regional warranty rep. that has to OK every claim, ESPECIALLY, expensive Mitsu parts such as T/C and Transmissions.
ie "we couldn't find any reason NOT to give a warranty" (actual words)
Brembos, Recaros, Wings seem to be outsourced and therefor warrantied regularly
If this T/C is indeed warrantied,
I suspect somebody may be in hot water w/the regional rep.
because as everyone has expressed, this is a very unusual action
we had this discussion in March in the MSR Day thread, in which, yellowmars said,
"My car had the warranty denied on it for the transfer case because I had an exhaust on the car. Actually, let me rephrase this. The warranty was denied because it was going to be denied anyway. I had an exhaust and a Very minor tune (KevinD, the leading car tuning expert in DFW can attest). Obviously, because the exhaust on an evo is directly attached to the transfer case...the warranty should be denied. It's funny because the first person to call me to tell me the transfer case was blown said (and I quote, leaving names out of this), "Yeah, it looks like the transfer case is the problem. It's definitely done for. We can replace it but it's not going to be covered under your warranty because of that big exhaust you've added to the car." After several conversations with multiple people, the story started changing. I would mention how their decision to cancel my warranty didn't make sense. Then, they would usually agree and say, well, we'll talk with the region rep and you're right. Then something else would come up. "Oh, your ecu has been tuned, so your warranty is void." Naw, that doesn't make sense, the horsepower increase is minimal, less than an evo 9 for that matter. "oh, yeah, I guess that's true and doesn't make sense...we'll talk to the regional rep." So, the idea of my car being anything but having minor mods was and is pretty much shut down. So, that left them with the only thing they could go on, claiming my car was abused; therefore, my warranty was void. There was a slash in my right front tire and had more WEAR, so obviously I was abusing it somehow. My spotless, perfect car otherwise, was obviously being abused as I drove it to and from work 0.9 miles away. Therefore, they were reduced to throwing out the trump card. "abused." No way to prove it, just oh, that must be the reason. Even if you don't have any mods, they'll throw this one at you, because it's a way around the Magnuson-Moss act. Just like in my case, where it was completely unjustified. I was never allowed to talk with the regional rep to hear his explaination of how his personal opinions outweighted simple physics and engineering. "
i've observed ...
the dealer has no say in the honoring of warranties; I believe DonHerring would honor all of our claims if it were his decision alone...
Mitsu has a regional warranty rep. that has to OK every claim, ESPECIALLY, expensive Mitsu parts such as T/C and Transmissions.
ie "we couldn't find any reason NOT to give a warranty" (actual words)
Brembos, Recaros, Wings seem to be outsourced and therefor warrantied regularly
If this T/C is indeed warrantied,
I suspect somebody may be in hot water w/the regional rep.
because as everyone has expressed, this is a very unusual action
we had this discussion in March in the MSR Day thread, in which, yellowmars said,
"My car had the warranty denied on it for the transfer case because I had an exhaust on the car. Actually, let me rephrase this. The warranty was denied because it was going to be denied anyway. I had an exhaust and a Very minor tune (KevinD, the leading car tuning expert in DFW can attest). Obviously, because the exhaust on an evo is directly attached to the transfer case...the warranty should be denied. It's funny because the first person to call me to tell me the transfer case was blown said (and I quote, leaving names out of this), "Yeah, it looks like the transfer case is the problem. It's definitely done for. We can replace it but it's not going to be covered under your warranty because of that big exhaust you've added to the car." After several conversations with multiple people, the story started changing. I would mention how their decision to cancel my warranty didn't make sense. Then, they would usually agree and say, well, we'll talk with the region rep and you're right. Then something else would come up. "Oh, your ecu has been tuned, so your warranty is void." Naw, that doesn't make sense, the horsepower increase is minimal, less than an evo 9 for that matter. "oh, yeah, I guess that's true and doesn't make sense...we'll talk to the regional rep." So, the idea of my car being anything but having minor mods was and is pretty much shut down. So, that left them with the only thing they could go on, claiming my car was abused; therefore, my warranty was void. There was a slash in my right front tire and had more WEAR, so obviously I was abusing it somehow. My spotless, perfect car otherwise, was obviously being abused as I drove it to and from work 0.9 miles away. Therefore, they were reduced to throwing out the trump card. "abused." No way to prove it, just oh, that must be the reason. Even if you don't have any mods, they'll throw this one at you, because it's a way around the Magnuson-Moss act. Just like in my case, where it was completely unjustified. I was never allowed to talk with the regional rep to hear his explaination of how his personal opinions outweighted simple physics and engineering. "
the dealer has no say in the honoring of warranties; I believe DonHerring would honor all of our claims if it were his decision alone...
Mitsu has a regional warranty rep. that has to OK every claim, ESPECIALLY, expensive Mitsu parts such as T/C and Transmissions.
ie "we couldn't find any reason NOT to give a warranty" (actual words)
Brembos, Recaros, Wings seem to be outsourced and therefor warrantied regularly
If this T/C is indeed warrantied,
I suspect somebody may be in hot water w/the regional rep.
because as everyone has expressed, this is a very unusual action
we had this discussion in March in the MSR Day thread, in which, yellowmars said,
"My car had the warranty denied on it for the transfer case because I had an exhaust on the car. Actually, let me rephrase this. The warranty was denied because it was going to be denied anyway. I had an exhaust and a Very minor tune (KevinD, the leading car tuning expert in DFW can attest). Obviously, because the exhaust on an evo is directly attached to the transfer case...the warranty should be denied. It's funny because the first person to call me to tell me the transfer case was blown said (and I quote, leaving names out of this), "Yeah, it looks like the transfer case is the problem. It's definitely done for. We can replace it but it's not going to be covered under your warranty because of that big exhaust you've added to the car." After several conversations with multiple people, the story started changing. I would mention how their decision to cancel my warranty didn't make sense. Then, they would usually agree and say, well, we'll talk with the region rep and you're right. Then something else would come up. "Oh, your ecu has been tuned, so your warranty is void." Naw, that doesn't make sense, the horsepower increase is minimal, less than an evo 9 for that matter. "oh, yeah, I guess that's true and doesn't make sense...we'll talk to the regional rep." So, the idea of my car being anything but having minor mods was and is pretty much shut down. So, that left them with the only thing they could go on, claiming my car was abused; therefore, my warranty was void. There was a slash in my right front tire and had more WEAR, so obviously I was abusing it somehow. My spotless, perfect car otherwise, was obviously being abused as I drove it to and from work 0.9 miles away. Therefore, they were reduced to throwing out the trump card. "abused." No way to prove it, just oh, that must be the reason. Even if you don't have any mods, they'll throw this one at you, because it's a way around the Magnuson-Moss act. Just like in my case, where it was completely unjustified. I was never allowed to talk with the regional rep to hear his explaination of how his personal opinions outweighted simple physics and engineering. "
j/k couldn't resist......
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