Accolade=bad business
Originally Posted by Mike@Accolade
yeah thats fine will process the refund for the shipping to the both of you...
By the way i got the grilles and there were some scraches on them so i had to use touch paint
....
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From: Akron, OH (but Philly is where my heart is)
Originally Posted by Mike@Accolade
To canada our shipping times are not on par with our US shipping, because it is another country and it does go to customs inspection and the like.
Mesh is metal, and metal does rust, even if powdercoated moisture does get in. what you can do is just remove the mesh every once in awhile and spray some WD-40 to keep it in great shape for your harsh winters.
Mesh is metal, and metal does rust, even if powdercoated moisture does get in. what you can do is just remove the mesh every once in awhile and spray some WD-40 to keep it in great shape for your harsh winters.
Rust in a matter of months though??? Come on man. Cars rust too. Lets see how many dealerships would tell their customers a few months after buying one of their cars and they bring it in because it's rusting, "Hey man, cars are made of metal so they are gonna rust. You bought it, now deal with it." Yea, that should hold up just fine. lol
Originally Posted by 04lancerEsGuy
Still waiting for the refund !!!
By the way i got the grilles and there were some scraches on them so i had to use touch paint....
By the way i got the grilles and there were some scraches on them so i had to use touch paint
....The eyelids i bought from them were scratched to hell and had a chip in them. i never put them on and finally sold them. actually i gave them away for free with a hid kit i sold.
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Originally Posted by ProjectR#69
I could go on and on about anything and everything. I just want my grille, is that too much to ask?? I should not be begging for what I paid for, it should be the other way around, you should kiss my a$$ so I come back and buy more of your products.
Lets just refund your money in full this is becoming too problematic, there are other vendors out there, we have sold our last grille set and gone out of stock.. so there is really not much I can do because you cant find your package...
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Originally Posted by bigdoggy_dog
Rust in a matter of months though??? Come on man. Cars rust too. Lets see how many dealerships would tell their customers a few months after buying one of their cars and they bring it in because it's rusting, "Hey man, cars are made of metal so they are gonna rust. You bought it, now deal with it." Yea, that should hold up just fine. lol
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From: in front of pu$$y
I will go to the apartment complex main office tomorrow and see if it was left there. If there is nothing, then if the post office is open tomorrow I will talk to them and see what the hold up is. I tried to make this as easy as possible, I should not be blamed. It seems that there are a lot of people that have had the same kind of experience that I have had. I have had a simular problem with RoadRaceMotorsports and you know what, they bent over backwards to help fix the mix up. Now that is how a business should be ran. I didnt intend for this thread to get out of hand.
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From: Akron, OH (but Philly is where my heart is)
Ok now, in all seriousness. I have been on this forum for over a year now. I've seen time and time again where customers on here have issues with Accolade, both big and small ones. But that's not what really bothers me the most. It's how they respond back. After reading the comments posted back from Accolade members I seriously wonder if they are not run by a bunch of teenagers that have no business sense of the real world and a total lack of customer service. Am I the only one that notices this?
Originally Posted by Mike@Accolade
Lets just refund your money in full this is becoming too problematic, there are other vendors out there, we have sold our last grille set and gone out of stock.. so there is really not much I can do because you cant find your package...
Originally Posted by Mike@Accolade
yeah ok anyone have rusty mesh return it to us and we will swap it with new mesh..
So which is it?
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From: Akron, OH (but Philly is where my heart is)
Originally Posted by Monkeychemist
WOW...i am reading these threads in awe. I thought Accolade was good, in fact I had emailed them about getting a full body kit and hood and possible spoiler for my car. They responded very quickly and informatively. After reading this and the other threads about the parts not fitting well, i am kinda weary. I mean, i dont really care about the shipping, but if the parts dont fit like they say they are and they dont take returns....then why would ANYONE take that kind of chance. that is a lot of money! Does anyone have a good experience to share? because at this point I am going to shy away from them.
Jeremy
Jeremy
Do you research my man. I bet you the amount of disgruntled Accolade threads ranks up there with the "Can I beat an STI with this muffler now?" and "Got a New CAI, and I gained 30whp" threads. My point is that there are tons of threads on Evom where customers are upset with Accolade.
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Originally Posted by SlowRyd
So which is it?
wow. lets make this thread into how many things we can be overly critical about and over analyze every post.
Originally Posted by Mike@Accolade
Lets just refund your money in full this is becoming too problematic, there are other vendors out there, we have sold our last grille set and gone out of stock.. so there is really not much I can do because you cant find your package...
Originally Posted by Mike@Accolade
yeah ok anyone have rusty mesh return it to us and we will swap it with new mesh..
No, are you out of stock or do you have some to swap with rusty ones? damn
quote #1- "we have sold out last and are out of stock"
Or
quote #2- "we have stock so we can swap new for DEFECTIVE units"
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Originally Posted by ProjectR#69
If you had only allowed me to pickup this item, this thread would have never been started.
you say you havent got the grille but the TRACK says dec 29..
which is 4 days later, you and 04lancerEsGuy whined about a 4 day delivery so we refunded shipping price. no big deal right.
But you cant even find your package. your refund has been sent please collect it.
so lame.
Originally Posted by Mike@Accolade
seriously you are very confused you tell people u paid dec. 21 but paypal says dec 25.
you say you havent got the grille but the TRACK says dec 29..
which is 4 days later, you and 04lancerEsGuy whined about a 4 day delivery so we refunded shipping price. no big deal right.
you say you havent got the grille but the TRACK says dec 29..
which is 4 days later, you and 04lancerEsGuy whined about a 4 day delivery so we refunded shipping price. no big deal right.