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Case study # 31 - ATP Turbo Kit 3071 - Member Az3ar

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Old Apr 14, 2005 | 03:57 PM
  #211  
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From: 2003 Evo VIII - Silver
Originally Posted by Event-Horizon
I think that you are failing to realize is that service has not changed or was not horrible.

Lets go through the series of events:

April 2nd, 2005 / Dyno4mance
You went on the dyno roughly around 9:30pm. Shiv gets in the car and makes sure that it is running right. We all joke and guess what your HP numbers will be. Shiv makes his pulls on the car yielding 307whp on pump and 324 on race. Now, you complain that you did not get enough time for your tune. However, when you have been custom tuned before with nearly the identical setup, you cannot expect the tune to be significantly different. The same goes for the race gas map, as it is built off of the pump as bad. It is irrelevant to say that you should get a certain amount of time per tune if it will just yield the same results.

After the tune is completed on your car it is roughly 10:15-10:30 and your car has 5 gallons of race gas in it with the MBC turned up (~26psi race, ~22psi pump). (dyno-setup, tune, removal). At this point Shiv and Nozie jump in the car and head down to Rome to Hooters, roughly a 60-mile trip. (RE: everyone was tired and hungry, even the exhaust took its toll) After we close up the shop several of you follow me down to Rome to meet up with Shiv and Noize.

Now I’m not to sure what the times were, but sometime after midnight you say that you were heading back with the group and encountered issues with the car. Now, I am assuming it was the same P0300 code and P0172 bank one rich code that you were experiencing on the way home. That particular night it had gotten down to the low 40’s
(http://www.weather.com/weather/monthly/USGA0488) and by early morning bottomed out at 40 degrees. Cold air is much more dense than warmer air, do you know what the boost gauge was reading when you were under full throttle when the codes appeared? The only logical explanation was that your car was over boosting due to the cool air causing the ECU to dump fuel and pull timing in the process.

Now, while at this gas station did you fill the tank back up? Also, during this time with reading the codes from the code scanner, making phone calls, and trying to figure out what was going on did you remember to turn back the boost controller and flip the Xede switch back into pump gas mode? This is very important as forgetting to do any one of these two would cause nearly identical problems for the car.

I think what was also a mistake was to head home the following morning instead of swinging by the shop to see if they could fix your problem. Instead you tried to diagnose the problem over the phone, which is almost impossible to do considering the numerous things that it could have been. There were plenty of people there capable and competent there to diagnose the problem and correct it.

April 9th / TurboTrix
You go to TurboTrix to try to have the problem diagnosed. You had asked in the TurboTrix dyno day thread to go on late to have your car looked at. What time did you get there? Did you get there to early? I have see where they wanted to help you with your car, but it instead things were not done quickly enough to satisfy, so you left without really having the car looked at.

April 12th, 2005 / Pruven Performance

I think this is where the poor service came in to play

You let a group make TWO pulls on your car that were aborted just so they could tell you to get rid of the XEDE and make you spend even MORE money. This was a complete disservice to you. They could have easily determined the problem without pulling the XEDE out or trying to make some sort of marketing gimmick out of the entire situation. Its great that the car is running right, I just think that it could have been rectified through other means without spending even more money.

I think every attempt was made to fix your car, either you did not want to accept the solution or take the time to have it fixed. It’s just sad that you did not give the others a chance to work things out.

I think that may of us are just looking for answer to the equation without BS or marketing hype.
I wonder if you really belive that iditotic response you just posted.

Asa so called professional tuner you are attempting to justify the a/f curve and state of tune of the race gas map which is posted about? The a/f shootsd about from 11.2 all the way up to almost 12 at 6,000 rpms. Can you honestly say that his was given a fair and honest dyno tune on two types of fuel in 35 minutes? Remind me to never let you tune my car.

As for what we did - a base line was done - the car was pulling timing and knocking - end of testing, sorry we dont want to blow up the customer's dyno.

I did not sell him on anything - he begged me to cure his nightmare as quickly as possible and I did so. He wanted to remove the xede - we did not sell him on anything

BTW - IMHO the cel 0300 code issue is related to hardwear in the xede being defective - just my opinion - I have seen it before in other piggy backs. Obviously - there was nothing to be diagnosed on his CAR as the problem was corrected simply by removing the xede.

We do not service or tne xedes we remove them- period
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Old Apr 14, 2005 | 03:59 PM
  #212  
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From: 2003 Evo VIII - Silver
interesting indeed
Originally Posted by Az3ar
Event Horizon,

Congrats you have just scored a kiss from Shiv.

99% of what you have said above is un-true and not accurate.

1- my car did not see the 307 WHP on pump it made 293WHP on pump.
2- I got the code on the way back to the hotel.
3- the car was filled with 93 gas and the boost was turned all the way down and the xede 2 wires were disconnect after that. (How many times you have to ask)?
4- the weather made me have these cods hu? What about me getting these codes every day in VA? Was it 40 D here? NO
5-Shiv is tired on my tune? Why was I pushed back then? Let the guy with the MR take his spot and let me take mine.
6- I drive to TT 600 miles (I did not want to post this but you guys are making me)

Eric looks at the car the moment he pulls over with the black EVO next to mine and says:

Eric: Can’t you smell it, its running soo rich. Cant you hear it it's missing, he says it's the tune.

I say: Yes it is the tune because my car was fine before GA and I have checked every part in the car.

Eric says: Don’t worry Mhyar will put you on the dyno late tonight or tomorrow first thing.

I say: ahhh ok no problem.

Eric goes to talk to Shiv (small 1 on 1 chat)

Eric says: man its not the tune man its your O2 sensor burnt!!! Its your gas, its you turbo, its you boost line Yaaa yaaa right

I think in my head WTF made him change his mind so quick???

Eric says: we can't put you on the dyno but Shiv will take a look at it.

I think F*** this why I am getting treated like **** now!!!

Mhyar is waiting for hours

No one is saying s***

Mhyar gives up and leaves because he believes that Shiv does not want this car on the dyno. Because he believes that he f***ed the car up the first time what makes him do a good job the second time?? Because Mhyar does not trust Shiv or anyone at this point, because Mhyar had to bite the loss and walk away asking why would Shiv do that??

BTW I did not go back to dyno4mance the next day because Shiv insists with Andrew on a boost leak. Why did Andrew say it sounds like a tune issue to me? Why would he say its not tune after talking to Shiv

You guys keep sucking on his *****. I have more to come if you guys keep going.


Mhyar
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Old Apr 14, 2005 | 04:03 PM
  #213  
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From: 2003 Evo VIII - Silver
Wrong again expert - he was riding the wastgate spring - no way to make less boost than the lowest setting of the tial wastgate spring - but then again -0 you knew that - right?
Originally Posted by Event-Horizon
Look, I’m sure that 95% of that is correct cause I was there for most of it, and have been going by what you have posted and others have said. I would not make things up ro exaggerate the story.

Stop referring to yourself in the third person

Well, it’s a funny thing that it was cold as hell in the shop and the car was running fine. You did not run into any problems till about 4 hours later when you got back on I-75. What is the boost running now on your car because Al said it was 22~23psi with the Atlanta tune.

Quote: “The LOWEST his car would boost was 23 - 24 psi on his gauge which coresponds with this pump gas boost map from Atlanta - this is noramally a bit on the high side for pump gas but seems to be the only way this very weak *** turbo can make any power what so ever. At stock boost level it would be less than stock tq.”

You wouldn't have had this problem if you would have taken that silly MBC out of the car and let the Xede take car of the boost. How many people told you that?

But, whatever, you know better than any of us.
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Old Apr 14, 2005 | 04:29 PM
  #214  
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XEDE is the biggest PIECE OF **** !!!!! I traded that thing a month after i bought it Poor customer service and car made me knock stall and detonate Cels every few minutes..

I went to Pruven and AL they Tuned me great installed my alcohol kit and i was on my way happy.. What can i say Pruven and AL are happy to see you walk in the door other companies are not.. How bout this for customer service i received numerous phone calls from AL and DAN from Pruven after i got tuned They both were asking me how the car is running and if everything is ok Till this day i have no problems whats soo ever I strongly Recommend Pruven Team and Al Thanx guys....

I live 15 minutes from Turbotrix but i choose to drive 2 and a half Hours to PRUVEN!!!!
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Old Apr 14, 2005 | 04:51 PM
  #215  
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Hey everyone. I am Az3ar’s bro. I am not here to support my brother in fact I am here to yell at him. Two years ago he told me he wants an EVO so we got one then he said he wants to put a turbo and other stuff in it, you guys would know more than me! I told him don’t **** your car it is a rally car and if it needed more power Mitsubishi would have done that (I mean are we smarter than those small japans dudes?) Of curse he wouldn’t lessen to me. He bough a turbo kit that he loved. Then he drove to have it tuned by some one called Shiv or something like that.

Well the car ran perfectly he never complained. But when he moved to VA he said that he wanted his car to be retuned for the gas grad difference!! Crazy if you ask me. Yet one more time I told him not to; and he said I don’t know crap!! (I guess I don’t). He drove all the way to GA to have it retuned by Shiv. Well after a long weekend he came back to me crying telling me that Shiv didn’t tune it in fact he destroyed it (don’t let me tell you about he black and white EVO) lol . Well, I told him that I had warned him. He said that Shiv would fix it and that if I could drive with him to NJ to have it fixed. I agreed because he is my brother and I didn’t want him to drive one more on his own.

Now after a long drive to NJ Mr. Shiv nicely said, “ hey it is mayer” that is all he said. And then this other guy who I think works for Shiv started to play with the car first he said it is very rich then he said it is the boost lines then he said the ECU then he said timing. Well you can imagine for some one like me who’s time is very voluble talking like that means you don’t know what you are talking about. I told my brother to go dispute all the charges and screw that tuner who does not know jack (I think), well he said no he wouldn’t and he would wait all day for Shiv to take a look. Well, I am sorry but I have a question! When you buy something no matter what it is, if it does not work what is the vender supposed to do? Fix it on the spot or return it ? Well we waited all day in front of that crappy place god knows what it was called and no Mr. Shiv wont look at the car. I told my brother look you better find some one else and if you don’t I am going to buy you a stand alone system and dam tune it my self. Yes I can tune cars, I worked on cars since I was 11 did Al or Shiv do that? On the other hand I installed 3 turbo kits in 3 different cars and blow quite a few lol that is how you learn!! That is not the point but I wanted you all to know that I know cars inside out, it is just the matter that I am sick of cars and I hate driving now, even driving from work to home makes me sick.

After that long wait I finally convinced my brother to leave. Of course after telling Shiv right hand man (party organizer) lol; that we are leaving if Shiv does not want to fix the car today. That person what ever his name is said that Shiv is busy and that he would take a look at it and wont be able to fix it today and that we should find a hotel room… hahahaha funny the way they think. Excuse me didn’t my brother pay? Didn’t he wait the first time? Didn’t he drive 2k miles? Now you are asking me to wait. Hahhahaha lol, people got work to go to, people have families and days off to enjoy. Not days to waste because Mr. Shiv didn’t know what he was doing the first time. For a matter of fact he is lucky I am not suing him for wasting my day, mileage and perdiem. I can care less about the line he had. My brother was supposed to be on there first period. That is called customer service (Shiv).

Back to the story here. My brother called Al who at least had time to talk to him not like some one else. Al welcomed him and said you can even come the same day. Today is Tuesday and my brother just got back from CT. and the impossible had happened the car is running like a bee well more like a horse. Should I say Shiv is better than Al? Or should I leave that to you my dear reader? I think I would leave it to you.

Shiv, you might know what you are doing, yes I give you credit for that. But what you lack the credit in is customer service. You should never let your customer down. My brother always said shiv is great always told people in front of me how great tuner you are. In that I have no doubt. But after seeing you and dealing with you in NJ I know what metal you are made of. I don’t want you to be under the wrong impression. I say to all EVO owners you are in good hands going to Shiv but don’t expect him to fix it after the first time.

Oh, let me tell you this little funny incident. While we were in NJ my friend invited us to her house on the way there I told my brother may I have the pleaser of taking Vishnu sticker off. He replied with a big grin on his face while he was about to cry from laughing, “ Yes please” I toke some pictures I will post them later. Well the Vishnu sticker is made in a way that you cant take it off in one piece, you have to destroy it to million little pieces before you can take it off. You will laugh once you see the pics.

Al, thank you for making my bother happy, your service speaks of your personality and great trust worthiness. I am glad you are around to save him from his bad dream. Not that I care it is just he is bugging me for the past four month about his car, I am a very busy person I don’t have time for Evo’s, cars or what ever I can care less if they pull all EVO’s from the market. Well, finally I can sleep at night with out him saying “hey bro what do you think is the problem?” “ hey bro can you help me with this” “ hey bro can you take a look at that” “ hey bro I am sick of this ****” ohhhhh you saved me from allot of headaches. Finally.!@#$

To all, I can care less about any car. I used to care, but not any more. It is a car takes you from point A to point B and as you grow older you will start to understand. But to those who are still in that mood of having a fast crazy bla bla bla car please for the love of God if you don’t want your family to hear your complains about your car go to Al and let him fix it right the first time. And if you want to wait all day long pay double the price with sucky sucky customer service you have your other option. On the side here I would like to say that I am not affiliated with Al in any way shape or form for a matter fact I don’t know what he looks like except that I heard he is chubby lol. But this reply is my first for those of you who are still in the process of doing a tune to understand that you are about to make a big dissuasion and if you make the wrong one don’t come back here crying to us. Because we are letting you know who can do a better job. That does not mean I would go with Al only. I don’t give him a 100% credit on all his tones but I defiantly give him that for my bro’s car.

I know I am going to see many posts dashing me. but I can care less; like I said before I don’t have an EVO. And I am not planning on buying one. In fact I am buying an AMG. This post is intended to serve the people so use it as you like, if you wish to have wires all over your dash board with Vishnu sticker behind it, where you have to open your dash every five minutes to check if the GREEN light is on!! God dam my knees got cramped from doing that. Every 5 minutes while driving my brother says is my Vishnu or that **** with green light on it working? And then he checks it and opens the dashboard and slams it to my knees. Oh and before I forget if you want to have a black bumper go with Vishnu (if you EVO is black don’t worry) and if you want to drive 2k for a tune Vishnu is the way to go and if you wish to have your car break, stall and run rich for a second then lean for the other second Vishnu is the right product for you. Well did I say that? Opsss any one wants to buy it? We have it on sale for $750.

Good luck everyone. And may the best Vishhhhh oh sorry Evoo win..



well about the part i got him an EVO i really didn't he gave me his car so we went and bought an EVO. i guess it was a fair trade.

Last edited by Real; Apr 14, 2005 at 05:00 PM.
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Old Apr 14, 2005 | 05:05 PM
  #216  
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I was afraid that my brother would post.

you guys did not stop good luck holding that guy down..
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Old Apr 14, 2005 | 05:08 PM
  #217  
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free country it is indeed. I have the right to post my openion. does any one disagree ?
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Old Apr 14, 2005 | 05:20 PM
  #218  
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Based upon the spelling and grammatical errors, I thought that might been one of Al's old ninja accounts. But I guess Real is well.. real

When your car was getting CELs and what not, did your Xede ever say "danger to manifold"???
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Old Apr 14, 2005 | 05:22 PM
  #219  
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thanx Jansolo that is the whole reason behind it...

i thought he had a kong pho account lol

Last edited by Real; Apr 14, 2005 at 05:26 PM.
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Old Apr 14, 2005 | 05:45 PM
  #220  
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Let it all out man...Don't be holding back like that:>)
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Old Apr 14, 2005 | 05:46 PM
  #221  
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damm my key board is wet!!!! i was drinking when i read your post that was funny lol !!!!!
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Old Apr 14, 2005 | 05:54 PM
  #222  
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"danger to manifold" hahahhahahahaaha OMFG....... Dude I laughed at that one for a good 2 minutes solid
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Old Apr 14, 2005 | 06:40 PM
  #223  
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dude I am laughing since last sunday ( when we drove to Shiv ) lol
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Old Apr 14, 2005 | 08:09 PM
  #224  
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I wonder if you really belive that iditotic response you just posted.

Asa so called professional tuner you are attempting to justify the a/f curve and state of tune of the race gas map which is posted about? The a/f shootsd about from 11.2 all the way up to almost 12 at 6,000 rpms. Can you honestly say that his was given a fair and honest dyno tune on two types of fuel in 35 minutes? Remind me to never let you tune my car.

As for what we did - a base line was done - the car was pulling timing and knocking - end of testing, sorry we dont want to blow up the customer's dyno.

I did not sell him on anything - he begged me to cure his nightmare as quickly as possible and I did so. He wanted to remove the xede - we did not sell him on anything

BTW - IMHO the cel 0300 code issue is related to hardwear in the xede being defective - just my opinion - I have seen it before in other piggy backs. Obviously - there was nothing to be diagnosed on his CAR as the problem was corrected simply by removing the xede.

We do not service or tne xedes we remove them- period


Al, when you tune a car that has had no change what so ever from a previous tune, how do you handle it? Do you spend your entire 2 hours per car to look at the line that should not change between tunes? I'm sure that even you would not spend that much time with it.

View this thread here: https://www.evolutionm.net/forums/showthread.php?t=100762&highlight=Az3er

and this dyno sheet here: https://www.evolutionm.net/forums/at...chmentid=45059

The two tunes are NEARLY IDENTICAL; the AFR is practically spot on!

The Car ran fine from September 28th, 2004 to April 2nd 2005, nearly 7 months. Now how can you tell these people here that it was the tune, when the car ran fine with no problems previously with nearly the same tune and the same AFR? It just makes no since to say that it was the tune when it had no problems previously.

Also, as far as the car blowing up on the dyno, this is just not true. This was the ECU protecting the motor. While not good to see, the ECU is well enough capable from keeping the motor from “blowing up”.

Anyone can get the 0300 code, no matter whether you have a piggyback or a reflash. I still stand behind the fact that the misses were due to the boost condition that lead to the ECU running the engine rich and cause the plugs to foul out.

NOTE: The original dyno graph that was posted here by me is not the correct one. Both of the lines are race gas, the blue on is race gas on low boost (setting up for full race tune), and the red line is race gas on high boost. I'll try to get the correct one tomorrow. Read here: https://www.evolutionm.net/forums/sh...&page=20&pp=15

Last edited by Event-Horizon; Apr 14, 2005 at 08:29 PM.
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Old Apr 14, 2005 | 08:35 PM
  #225  
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From: 2003 Evo VIII - Silver
Originally Posted by Event-Horizon

Al, when you tune a car that has had no change what so ever from a previous tune, how do you handle it? Do you spend your entire 2 hours per car to look at the line that should not change between tunes? I'm sure that even you would not spend that much time with it.

View this thread here: https://www.evolutionm.net/forums/showthread.php?t=100762&highlight=Az3er

and this dyno sheet here: https://www.evolutionm.net/forums/at...chmentid=45059

The two tunes are NEARLY IDENTICAL; the AFR is practically spot on!

The Car ran fine from September 28th, 2004 to April 2nd 2005, nearly 7 months. Now how can you tell these people here that it was the tune, when the car ran fine with no problems previously with nearly the same tune and the same AFR? It just makes no since to say that it was the tune when it had no problems previously.

Also, as far as the car blowing up on the dyno, this is just not true. This was the ECU protecting the motor. While not good to see, the ECU is well enough capable from keeping the motor from “blowing up”.

Anyone can get the 0300 code, no matter whether you have a piggyback or a reflash. I still stand behind the fact that the misses were due to the boost condition that lead to the ECU running the engine rich and cause the plugs to foul out.

NOTE: The original dyno graph that was posted here by me is not the correct one. Both of the lines are race gas, the blue on is race gas on low boost (setting up for full race tune), and the red line is race gas on high boost. I'll try to get the correct one tomorrow. Read here: https://www.evolutionm.net/forums/sh...&page=20&pp=15
I am sorry - when I hear knock and see 30 whp dips in the power band on 23- 23 psi on pump gas - that is a prescription for disater with stock evo pistons
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