EVO driven recklessly while supposedly getting an oil change at Walpole Mitsu in MA
Originally Posted by -=SPECTRE=-
Call the owner of the dealership and Mitsu USA.
They'll probably void your warranty next.
They'll probably void your warranty next.
Man that is messed up, I work for a mitsu dealership and are techs never do that kind of BS.....call this number 1-800-648-7820 its mitsubishi's dispute resolution line they will get results for you. Wish you the best!
Dave
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Joined: Apr 2005
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From: Atlanta
Originally Posted by justchil
That's why I do my own stuff and if it does go in a shop (other than Buschur) I put the valet map on.
I would have been pissed and probably would have got a free ride in a police car.
I would have been pissed and probably would have got a free ride in a police car.
Kind of ironic that your screename is "justchil".
By no means would I ever say thats its ok to have someone beat the holy hell out of someones elses car. But as everyone is chiming in..how many of you were there? I already admitted I wasn't, so story could go either way. But at the same time, he shows me the pics, then ya, the tech is at wrong obviously.
Im just trying to clarify that it was not like so many other stories I have read on forums about dealerships doing this and that, or even trying to make the whole place look bad.
Im just trying to clarify that it was not like so many other stories I have read on forums about dealerships doing this and that, or even trying to make the whole place look bad.
Originally Posted by PersianEVO
I took my car in for service at Walpole Mitsubishi in MA for an oil change and maybe get my rotors fixed because they are vibrating. I leave the dealership with my girlfriend in her car and minutes later we are driving and my evo flies by right in front of us. We follwed my evo a few miles and the guy driving it was beating on it going full throttle in ever gear! Finally he turns around at a light and heads back towards the dealership, (after rolling down windows and yelling at some truck driver). He starts tailgating people and eventually pulls into the service lot.
My gf and I jump out of her car and go into the service department and basically explain everything that happened. The service manager just keeps saying "yes I understand" and "ok, ok calm down." Then he tells me he will talk to the tech. He comes back and says the tech was driving it to "test the brakes." I told him I have photos on my camera phone of the tech driving it and the manager just shrugs it off. At this point I am really angry and ask for my car back and the service manager says "well it's up on the lift now you'll have to wait."
Finally after waiting another 15 minutes I get the car back with the oil supposedly changed free of charge. The whole thing was terrible and I am not sure if I can really do much about other than not go there anymore even though it is by far the closest Mitsu service center to me. Any thoughts, advice similar experiences???
My gf and I jump out of her car and go into the service department and basically explain everything that happened. The service manager just keeps saying "yes I understand" and "ok, ok calm down." Then he tells me he will talk to the tech. He comes back and says the tech was driving it to "test the brakes." I told him I have photos on my camera phone of the tech driving it and the manager just shrugs it off. At this point I am really angry and ask for my car back and the service manager says "well it's up on the lift now you'll have to wait."
Finally after waiting another 15 minutes I get the car back with the oil supposedly changed free of charge. The whole thing was terrible and I am not sure if I can really do much about other than not go there anymore even though it is by far the closest Mitsu service center to me. Any thoughts, advice similar experiences???
Call the police. File Charges. Hire a Lawyer. File a lawsuit. Then the dealership will offer you some serious $$$ to make it all go away.
this is the reason if you take your car to the dealer you never leave it there and if they need to test drive it you ride with. Even when I get my oil changed under warranty I stand next to the tech while they are working so they know who's car they are working on. If you are cool with them they will treat your car with respect too
Sorry that happened to ya. Kind of the same thing happened to me when I first took my evo to the Mitsu dealership i bought it at. I pulled up in the parking lot with my wife and I saw this tech in my car haul *** around the corner and pull into the service dept. doing like 30 mph. I didnt keep my cool and unloaded on the service manager and I confronted the tech that had just gotten out of my car. You know what they said? "Sorry". So I call MitsuUSA, and do you know what they said? "Sorry". Bottom line, no one is going to care about your car more than you do. Dont waste your time calling and making a complaint. Just learn from this ****ty experience.
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Joined: Mar 2004
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From: MA
Man, some of you guys are wicked paranoid. Although I will not take my car to the local Mitsu dealership (I didn't buy the Evo there either) because I think they are crooks, I definbately don't have to stand next to the tech while he changes my oil. I have had an STi, a 477 rwhp Cobra and a 380 rwhp Lightning, and I have never nad a problem at any of the dealerships for bringing my car in, in fact all of the techs were cool as hell. I remember the subie tech marvelling over my Invidia Ti TBE and how awesome the welds were, they called me over just to tel me this, lol. I think too many people take these internet threads too seriously, especially the guys that are going to kill the tech just because he beat on the car for five minutes, which I am sure no one else has done. What happened sucks, but the dude got a free oil change out of it, which can't be too cheap with the Mobil 1 oil.
This is turning out to be a great thread though.
This is turning out to be a great thread though.
Originally Posted by M10
Kind of ironic that your screename is "justchil".HaHa.. I'm pretty calm.. but if you mess with my EVO it will flip my switch and put me in rape mode
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Joined: Nov 2003
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From: Bangkok
I think you really should take this up with the manager again. Ask him to show you where it says the brakes should be tested that way because NOWHERE IN THE MITSU TECHNICAL SERVICE BOOK DOES IT SAY YOU CHECK THE ROTOR BY DRIVING THE FUGGING CAR.
In fact, for a 'warped' rotor, the TSB recommends sticking a dial gauge on the rotor and rotate the rotor to check for eveness of the surface. Not "take the customer's car for a quick spin around the block, drive it like a buttface and pretend nothing happened".
There are many, many ways to check the brakes. Many of these ways are correct and a great number of them do not endangering the public and risk buggerring up your car.
Having said that, I do know guys who actually pawned a customer's car. They're in prison now, but it was really rather funny at the time.
In fact, for a 'warped' rotor, the TSB recommends sticking a dial gauge on the rotor and rotate the rotor to check for eveness of the surface. Not "take the customer's car for a quick spin around the block, drive it like a buttface and pretend nothing happened".
There are many, many ways to check the brakes. Many of these ways are correct and a great number of them do not endangering the public and risk buggerring up your car.
Having said that, I do know guys who actually pawned a customer's car. They're in prison now, but it was really rather funny at the time.
Last edited by x838nwy; Sep 1, 2006 at 08:17 AM.
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Joined: Aug 2006
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From: MD
Can you throw one of the data loggers that you can pick up a autozone in your car that way you have some #s to prove what is done to you car when you drop it off. I think those things are like $100. But I think that it is cheap insurance if you have to take you car to a place like that.
Originally Posted by x838nwy
I think you really should take this up with the manager again. Ask him to show you where it says the brakes should be tested that way because NOWHERE IN THE MITSU TECHNICAL SERVICE BOOK DOES IT SAY YOU CHECK THE ROTOR BY DRIVING THE FUGGING CAR.
In fact, for a 'warped' rotor, the TSB recommends sticking a dial gauge on the rotor and rotate the rotor to check for eveness of the surface. Not "take the customer's car for a quick spin around the block, drive it like a buttface and pretend nothing happened".
There are many, many ways to check the brakes. Many of these ways are correct and a great number of them do not endangering the public and risk buggerring up your car.
Having said that, I do know guys who actually pawned a customer's car. They're in prison now, but it was really rather funny at the time.
In fact, for a 'warped' rotor, the TSB recommends sticking a dial gauge on the rotor and rotate the rotor to check for eveness of the surface. Not "take the customer's car for a quick spin around the block, drive it like a buttface and pretend nothing happened".
There are many, many ways to check the brakes. Many of these ways are correct and a great number of them do not endangering the public and risk buggerring up your car.
Having said that, I do know guys who actually pawned a customer's car. They're in prison now, but it was really rather funny at the time.
All they have to do is take off the wheels and look at the brakes and know if they good or bad.
Wow, go back to the dealer and complain. What the hell you waiting for? lol
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Joined: Sep 2005
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From: Frederick, Maryland
Originally Posted by EVO8emUp
The only time my car ever goes to the dealer is for a recall. After I get it back, I go over whatever they checked/replaced.
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Joined: Dec 2004
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From: Fresno, CA
Originally Posted by Cirrusly Evolvd
Call the cops and report the drive, then call the better buisness bureau. Then on your off time picket them outside thier buisness.