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Evo's Rust Issues [MEGA MERGE]

Old Oct 29, 2003 | 06:42 AM
  #196  
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Angry Mitsu dealer refusing to look for the rust on my car

So after the post on rust on the Evo's, I took off my bumper cover and found some rust (of course) http://www.freek.com/~dorqus/rust/ I then called Mitsu Corp and opened up a "case" I called White Plains Mitsu and spoke to the service manager, who told me a district rep would be at that dealership and he'd call me and let me know when. He called me yesterday to tell me he'd be in on Nov. 4th, so I called him back to work out details. I told him "well let me tell you where the rust is so you'll know where to look" he said "no problem, just tell whoever is here when you drop off the car" I said "Well you're going to have to take off the bumper" All of a sudden he changed from nice to nasty and was like "No way are we taking off the bumper unless you pay for 4 hours labor!" I said "Well it should only take about 15-20 minutes to take it off, because that's all it took me!" Anyway long story short, he said unles you can see the rust w/out taking anything off the car, I shouldn't bother bringing the car in! Is that lame or what? I thought about driving the car down w/no bumper cover on it (It's only about 2-3 miles from my house) but my wife had a better idea, which is to call Mitsu Corp. and let them now that the dealer is refusing to look at the car and that I should find another dealership to take it to. Personally I think that Mitsu just won't admit that they messed up w/this car and it's build quality sucks (I've had 3 other DSM's, and all were WAY more solid feeling than my evo - 91 GSX, 92 Galant VR4, 97 GSX)

Last edited by dorqus; Oct 29, 2003 at 07:05 AM.
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Old Oct 29, 2003 | 06:45 AM
  #197  
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thats retarded....i think i have some too, but i am not going to worry with it, if anything I am going to see about the "strange chips" on both sides of my car at the rear.
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Old Oct 29, 2003 | 06:48 AM
  #198  
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Those "chips" happen on a lot of cars (have not seen it on mine yet) I think the rear doors are not adjusted properly, the dealer should be able to fix it for you no problem, search the archives for the fix.
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Old Oct 29, 2003 | 06:58 AM
  #199  
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I only have the chips on my driver side behind the rear door. The doors should be adjustable since the passenger side sticks out more than the driver side. I want them to paint the piece back and fix the door. I also found some overspray on my car.
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Old Oct 29, 2003 | 07:00 AM
  #200  
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I think Al discovered the rust, and he fixed it himself. He realized it wasn't worth the troubles with a dealer/rep to fix it. I agree. It sucks, but I'd rather fix it myself than trust a dealer body shop guy. I think someone even did a 'How to' write up.
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Old Oct 29, 2003 | 07:07 AM
  #201  
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I agree that fixing the rust myself is preferable to letting Mitsy doing it. HOWEVR I should not be having to fix rust on a brand new car, that doesn't even have 1000 miles on it!!!! I will *never* by a Mitsu again, this car feels cheaper than anything I've ever been in.
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Old Oct 29, 2003 | 07:28 AM
  #202  
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yeah i know about the fix for the chips...sucks that mine is on both sides...but it took a while for the other side to get that way....I think its going to happen either way....the tires stick out in the front past the fender well, and then slings rocks to the rear, where they catch on that little lip....Oh well...ill probably just do some touchup paint.
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Old Oct 29, 2003 | 11:21 AM
  #203  
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Yes the rear chips are caused from the front tires! I haev a ton, and I will have even more once I put my 17x8.5 30mm offset wheels on!!! I need to look for some mudflaps
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Old Oct 29, 2003 | 03:21 PM
  #204  
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Tell them seeing as how they won't service the car you intend to initiate a complaint with NHTSA due to the corrosion of a safety critical part - the bumper beam. Fact is, I think you should do this regardless. NHTSA has an email submission process for starting these complaints from their web site. Once you get it going they will contact you... send them your pics.
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Old Oct 29, 2003 | 04:05 PM
  #205  
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I seriously doubt any of you will own your EVO long enough to be affected by the rust issue.
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Old Oct 29, 2003 | 04:18 PM
  #206  
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I don't know about that, I owned my 97 GSX for almost 7 years, my 91 GSX was 12 years old when I sold it, and my 92 Galant VR4 was 10 years old when I sold it.....
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Old Oct 29, 2003 | 04:33 PM
  #207  
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U find it and make them fix it. They have to.
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Old Oct 29, 2003 | 04:51 PM
  #208  
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So, Mitsu is saying that they won't fix a "safety issue". If you try putting it that way then they might do it. Also since the car is still under warrenty they should have no problem fixing it regardless of how much time it takes, isn't that what the warrenty is for?
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Old Oct 29, 2003 | 04:59 PM
  #209  
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You don't think the EVO is a solid car!?!? I think you're using the wrong choice of words. The quality control may be lacking, but it is one of the most solid feeling cars I've ever drivin. The rust has nothing to do with the solidity of the car. As for saying you're old DSMs were more solid, again DEFINETLY wrong choice of words.
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Old Oct 29, 2003 | 05:14 PM
  #210  
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im in westchester too you probaly payed a good amount for that car in white plains that bull
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