MAPerformance staff, Please help me...
I'm sorry to hear of this inconvenience, I will be in the office Monday and get this resolved promptly. We do ask that people double check their packaging as a first step, you wouldn't believe how many times people have overlooked small parts. Thanks to everyone for your kind words!
Thank you, sir. I really really appreciate it. I am glad that you read it this fast!!
I just realized that so many people love MAPerformance for many reasons. This is more than enough to convince me that it was just a mistake. I am very sorry to make this thread and changed the title.
Please send those missing parts to me ASAP and I will order more from you when I start working on engine.
Once again, thank you very much for producing such wonderful parts.
In no way im trying to say anything about ANY vendor, BUT vendors should look and double check that all the items that the customer has purchased are there before they are shipped.
Nothing wrong with the customer going over their items and making sure they are all there before doing an install of any kind, but at the same time KNOWING that these things do happen, extra attention should be used before shipping a package.
Nothing worse then waiting a week or two for an item you bought and then you finally receive it and parts are missing. Customer service is nice, but its still time lost that the customer can't get back.
Nothing wrong with the customer going over their items and making sure they are all there before doing an install of any kind, but at the same time KNOWING that these things do happen, extra attention should be used before shipping a package.
Nothing worse then waiting a week or two for an item you bought and then you finally receive it and parts are missing. Customer service is nice, but its still time lost that the customer can't get back.
I have had nothing but positive experiences ordering from MAP. They are very helpful and have me as a customer now for my Evo. I always go straight to MAP when looking to compare prices, which they usually have the cheapest prices anyways. Like said before, mistakes do happen, hopefully they'll work it out.
Just use some brake clean on the banjo bolts before re installing them. The OEM gaskets are much nicer anyway. Just make sure it keeps the exhaust ports separated like the one shown.
Dude it's $5 worth of hardware, do you not have a local Home Depot? Go buy some hardware! Use your old gasket, buy 2 breather bolts and 3 nuts/bolts and it's done. Big deal eh? L O L
Did you get one of those banjo bolts sir? Apparently the image on our website is incorrect as it should only show one banjo, let me know!
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