Just received a call from my dealership telling me they gave me the wrong car (different vin) and to come in so they can give me the correct one. I told them this is not possible because I have done too much to my vehicle already, so they said I still have to come in to sign over new paper work with this VIN. What a ****ing pain! This dealer is an hour away from me, I hate driving there. What should I ask for compensation? Oil Change? I'm like 300-400 miles right now.

 

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WHAT?!!!

Hold on a second. This smells fishy!

First, pull out your Bill of Sale and look at the documented VIN and compare that to the VIN of your current vehicle. Do they match?

And, are all the dates and require signatures been filled in properly? (They may have left out a date or missed a signature... on purpose. Which is the reason they are calling you to come in... why you ask? read below.)

Second, what financing terms did they give you? (You don't have to state it here. But keep it sharply in mind.) Cause the reason they are calling you and trying to get you back in, is they want to get you to re-sign another contract that will have more favorable terms (for the Dealer.)

Let's worry about the compensation* bit, later. Focus on the big picture > Did they actually give you the Wrong vehicle?


*I wouldn't ask for a oil change... and trust them to do it properly - Especially after a major mistake like giving you a wrong car, to begin with.

 

It's the same trim, options, everything, just different vin. They had a ton of black AWD ES over there and I was given the right car but wrong vin. I'm smart enough to not sign a different contract that's more favorable to them. They originally just wanted me to exchange my vehicle for one with the correct vin that's already on paper, but since I have done so much to mine already we have to redo all the paperwork.

 

Ok.
Then, if that's really the case..
You'll get a brand new vehicle with the brand new ODO to show for it. And, let's not forget all the trim pieces you "practiced" with > are now all good again. (less tint and dipped rims.) I say it's a good deal/trade.

Yeah, it's a lot of work and elbow grease wasted, BUT you'll be able to do it all over again with Better knowledge & experience. Things will be done perfectly this time around.

Up to you.

As for comps, ask them for a Visa gift care of $250 FOR gas and your continued Good Will toward the dealership, their Facebook "Like", a positive Testimony Tweet etc etc.

 

Is this for real? I've never heard of this happening, but this story is incredible! I really hope the best and it works out for you, because it's clear, the car looks nothing like it did when it left the showroom floor just a few weeks ago.

I really hope the best for you man, because this sounds ridiculous! I mean, it's not like you bought the car today. They're just now realizing what happened?

 

Very true!
Someone may be fired for not catching this major mistake earlier.

 

There's no way in hell I'm exchanging vehicles as I will lose out on HUNDREDS. I'm just going to have them write up new paperwork as it's their fault and make them pay for my gas & toll. I did a bit of googling and although this isn't common, it also isn't that rare for it to happen. Sometimes when they have so many vehicles of the same color and trim, the detailer guy might bring up the wrong vehicle. My salesmen even checked the window sticker to make sure it didn't have any options, because I didn't want any, but guess he never double checked the vin.

 

I mean, would I sound greedy, if it worked out to your favor, in that you purchased an ES AWD, and ended up with a fully loaded SE AWD with the panoramic glass and RF sound system with navi, that I'd be all hush hush about it?

 

It doesn't work that way, because the VIN on all my paperwork, insurance, etc is of another vehicle. It wouldn't work out in my favor if I ever had my vehicle stolen or got into an accident. It's also a major problem for the dealer because a vehicle in their lot is technically mine, so we either have to swap vehicles, or redo paperwork correctly.

 

Most of the devices (& its related wiring) you installed can be removed (including the dipped rims), right? Other than the mentioned window tint. Why can't they allow you to put back all the stock stereo and other basics and just let you have the correct vehicle that you originally purchased (that's still on their lot) ??

It's their FAULT after all, so they really should just absorb the depreciation on the current vehicle.

 

I purchased an 88 chevy blazer years ago that I thought had a front clip change. After getting it home I checked it out pretty good and said, "No way", so I verified some things with my cousin, a GM mech. and he said that's NOT an 88.
Sure enough, after a trip to the DMV and having the sheriffs check the Vin's on the frame and other area's, it came out to be a 91 that had been reported stolen.
The guy reported it stolen toget out of the bank loan, he redid vins from the 88 that he had already.
The dealer was in a bit of trouble and of course the guy who frauded the bank was now in hot water.

 

Sounds like you should just return the current vehicle, and then buy it back from them as a used (certified pre-owned for warranty, of course) for a few thousand less

 

Oh yeah, I get it. I was just dreaming it could end up that way for you.

 

Finally got a giant box of peanuts and hooks in today. Quickest & easiest mod ever!

 

Looks like you're setup for hunting season.. Hang a bunch of meat with them hooks.