Noooooooooo, I'm not blaming them for being stuck with the car. I guess that came off wrong. The point is that their negligence is costing people time, and money. Mostly in the form of people having to pay someone else to troubleshoot and diagnose their screw ups.

 

I wouldn't equate that to 2 cents. Not even worth that much. I wouldn't call being upset about sitting in the dark for 5 months for a diagnosis that should have taken a couple of days being impatient. I apologize if I expect a business to run itself efficiently, and professionally. The problem is that people like you don't hold these people accountable for the times they screw up. You just take it on the chin, and let them slide so it makes it harder for people like me who don't put up with that kind of treatment when we try to get things taken care of. You can make excuses for them if you want, but the bottom line is that they have a documented issue with oil feed lines destroying turbos and they need to get their affairs in order because they aren't covering the fees of the destruction that their negligence is causing their customers who didn't do anything more than order a product.

 

again it is how business is done unfortunately. Most of us do our own work and regardless of doing our own work or someone else doing it for us it still sucks, I understand that. Thing is though they tried to correct the problem. I am sure they have a check list of what is suppose to go out in all the boxes of turbos and maybe someone forgot to look at the check list. Idk I don't work for them but I have worked for and currently work for companies who do that. Company I work for is largest sponsor for valve springs for NASCAR, F1, and Lamons, not to include every type of racing there is out there. Like MAP we have to make sure we have all the springs, stickers, completed order form etc that goes in every box we send out. Does it help that we make mistakes? no not really and again I cant help you on why yours didn't get the proper feed line. Again I have had stuff sent back to MAP for issues myself and the wait game sucks, but at the same time if there was something like lack of oil to my turbo was an issue I rather it be a little time to tell me rather then rush and have things happen more then once. Your wrong when you say I don't hold companies accountable I do, I just have patience being I myself work on their end. Trust me when I say a 10k set of valve springs for a NASCAR team is wrong and someone like Hendricks or Yates racing isn't right trust me we hear about it and most of the time people get fired. Now whose not to say they haven't had the right people in place to do this. Maybe they were busy IDK. When I read your first post you said they sent you a replacement turbo without even looking at the first one you sent back. Now if a company didn't care why would they do that? Regardless if it was a week or a month they still sent you the turbo. If they knew it was a problem I would say they would have fixed whatever issue it was but if they didn't know how they gonna fix it specially when your pushing them to get you a turbo. And not making excuses but being a dick about things and putting to much pressure on them to get you what you need isn't going to get it to you any faster. It isn't their time and money its yours remember that. I see it from both sides being I do order parts and I work in the same industry with shipping and receiving. I know it sucks and bad mouthing them on the forums again wont help the situation at all. Specially when Nate himself who I guess is now a big wig offered to help you out and make sure things get taken care of.

 

I work at a shop...and sometimes people have to understand that we can only do SO much. Issues take time to work out. Sure, we could call a customer on a daily basis to.let them know the status, but we'd rather spend that time solving the issue.
First MAP had to find the problem, then contact their supplier, then make sure this hadn't happened to others, etc. All that takes time. I can't imagine how long it took to even consider the oil feed line. Did you? No? Neither did they. Eventually, it was caught. You have to.work through every possibility until you find the problem's origin.
Most broken turbos is are caused by user error. An oil feed.line has probably never been a problem. Common sense would then lead you to believe it was the installer or customer.
I'm.not saying anything about anyone's attitudes during the negotiation. Just trying to point out that running a business isn't magic. It's a process and a human one at that.

 

I thought this was the EF series's results thread, not why I had issues with MAP thread. :/

 

lol right, on another note I am in the process of doing a high compression 2.4 and retuning my car looking at the 650 whp mark before I move up to 6466

 

Please post results! I've been wanting to try a high-comp 2.2 but unsure how reliable it would be for Time Attack events.

 

how high you planning to go compression wise? I am way north of 10.5:1

 

10:1, 10.5:1 max

 

That should be fun on a 2.2. You can still rev to the moon and yet have that extra little bit of tq to go along with it. My problem is I work the same hours as machine shop and there not open on sat right now so I have to wait till they are to take my block and crank to them.

 

Hahahaha...I wouldn't consider myself a "big wig" by any means...in reality and not in a fantasy world either. Look...I am just a car guy like any of you...I am older and grew up wrenching on DSM's in the back yard with my friends...came into EVO's and always had a strong love for Japanese turbo cars. My old goal was to own every iteration of 90's turbo AWD car from back in the day...of course, I made that goal in the 90's so it seemed daunting...in hindsight it seems like a nightmare.

In any regard, I appreciate your interpretation of the events, but regardless, I happen to be of the mindset that if a customer is upset, then we did something wrong. I could analyze every aspect of how things went down and defend our reasoning for doing things until the cows come home but at the end of the day, if someone is upset by the results...well, it does bum me out a bit. We love our customers and we wouldn't be able to do what we do without them.

 

Slapping a MAP turbo on your car and having it fail... is a result.

People should be made aware of all possible outcomes, good, bad, or inbetween IMO. This thread is the best place to do that, instead of scattering results among 327 different threads.

My wastegate actuator failed after driving the car 3 times on my ef4. Cost me some time and money to build an external setup so that I wouldn't have to worry about it doing it again. The turbo also makes good power and spools very quick for being fairly good sized- mine does have the older turbine wheel as MAP insisted I needed it to prevent surging.

Anyway, 510 dj whp at 26.5psi boost relative to sea level! Will spool by 3200-3300 in 5th, but it surges down there so there is no point. Pulls to 8k on a 2.4 with kelford 272 cams and peaks power just under 8 (I taper boost up to keep the top pulling, and overall torque down). I'll post the latest chart later (it's on my tuning laptop)

 

Lol I will remember then when I order rods from you and try to figure out why I still haven't gotten a t shirt yet lol. WHERES THE LOVE MANG? lol And here I thought I was your boy lol.

 

I agree but even if they had something go wrong can't bash the company on an unknown issue. Anyways sounds like your car would be fun to drive, what compression did you end up going with?

 

It's supposed to be around 9:1 (was on pump originally). Noisy, loose JE pistons...

On the HKS cams it made 130 across the board when doing a comp check. (6700ft elevation). Haven't checked it on the kelfords (they have more duration so I bet it went down )