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Mits is WATCHING US at the track!

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Old Sep 13, 2003 | 06:17 AM
  #181  
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Originally posted by Secret Chimp
I find it hard to believe that it is more cost effective for Mitsu to pay people to wander around in track events then it would be for them to actually pony up when their cars fail under warranty.

I bet that Mitsu corporate places calls with the local race tracks and asks to review the sign up lists for certain cars or names when there is a warranty issue at hand.

It's a sad and cowardly way for them to go about things....and I am amazed that tracks would even give out that info unless there is $$ in it for them.

SC~
It is illegal for anyone to give out your personal information. If they do you can sue them under the privacy act of 1974
Old Sep 13, 2003 | 06:28 AM
  #182  
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As far as the track is concerned Im sure that its not mits paying for people to be at the track.....

Believe it or not Im sure that Mitsu and other car manufacturer have a couple of tuners and car lovers in their corporatre office that, just like you and everyone else goes to the local track. Whether its to watch or run..... These guys are probably the ones that say **** about there being an evo at the track and get an incentive to turn owners in.......

not right but im sure this is the way it is since these guys are out tryng to climb the corprate ladders and have strayed away from the true sportsmans attitude.
Old Sep 15, 2003 | 01:16 AM
  #183  
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How is this any different from the time Mitsubishi was dinging 3000GT VR4 owners back in 2000? A lot of owners were being dinged even by posting mods on a web forum. Lovely corporate practices...
Old Sep 15, 2003 | 01:29 AM
  #184  
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IMO

Well I still can't see how Mitsubishi can not replace your synchro even after racing. They would have to prove that it was racing that did the damage, and not a factory flaw. They can also check your computer to prove that you have not been using 5th at the track, kinda like a planes little black box. Regardless, Mitsubishi doesn't want to encourage racing do to liabilty reasons. I do feel though that if you buy a caliber car like the EVO that Mitsubishi has to know people mod them and race them time to time. Hell, my dealer will sell you performance parts and cover it under warranty through them as long as they install it. Mitsubishi needs to take a better approach to racing, Subaru is doing a much better job at public relations with the custormer. Mitsubishi's one downfall is customer service. I think 30K for my EVO they should be kissing my *** not giving me the boot. My budy also has an EVO, and his 3rd gear synchro went out and his clutch after 700 very hard miles. The dealer would not cover it, so he turned in a claim to his insurance agency saying he hit something in the road that caused him to miss a gear at high RPM causing a failure. All he had to do was pay the detuctable, and he got a new clutch and synchro installed. Try that.

"United We Stand"
Old Sep 17, 2003 | 01:14 PM
  #185  
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C'mon guys grow up, lets not blame an entire corporation here, it's the dealerships issue, and let's try to look at this from a business stand point, If you sold someone a car and they when out and screwed it up because of there own driving and wanted you to fix it, what would you do? Spend money outta YOUR pocket simply because someones a bad driver? No way. Thats simply stupid. Now it is an odd coinsedence that people were at the track that worked there and happend to see you and get pics, but I higly doubt the follow you arround just to bust you on warranty issues, I think the problem is isnt Mitsu corp or the dealership.... Remember EVO's are hot cars people took pics simply because it's rumord that the EVO does a 13.3 he was probly there to see drags, caught your evo and wondered what the time slip would be, coinsedentally noticed your car in the service dept, when you got back into work. It happens.
Old Sep 17, 2003 | 01:32 PM
  #186  
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Originally posted by ThaFlowness
C'mon guys grow up, lets not blame an entire corporation here, it's the dealerships issue, and let's try to look at this from a business stand point, If you sold someone a car and they when out and screwed it up because of there own driving and wanted you to fix it, what would you do? Spend money outta YOUR pocket simply because someones a bad driver? No way. Thats simply stupid. Now it is an odd coinsedence that people were at the track that worked there and happend to see you and get pics, but I higly doubt the follow you arround just to bust you on warranty issues, I think the problem is isnt Mitsu corp or the dealership.... Remember EVO's are hot cars people took pics simply because it's rumord that the EVO does a 13.3 he was probly there to see drags, caught your evo and wondered what the time slip would be, coinsedentally noticed your car in the service dept, when you got back into work. It happens.
It was DEFINETALY a corporate rep.--they have admitted to it. And "bad driver" is the wrong term to use..."aggressive driver" is more like it. Some of the best drivers in the world are "aggressive drivers" but would be deemed "bad drivers" by your standards. I have 31 logged hours on open road courses--a lot of them with professional instructors. I would hardly call myself a bad driver.
Old Sep 18, 2003 | 12:32 PM
  #187  
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From: Virginia
Just my personal opinion here:

Why don't these Mitsu representatives come talk to you guys at the track after you race? I mean, here is what I would like to see. If I ever took my Evo to the track and was roing round and round or driving in a straight line, I am sure that it would catch some people's attention just because it was an Evo. If there was a Mitsu rep. there watching and taking pictures, then I would want him to come up to me and shake my hand, introduce himself and ask how the car did. This is the first year that the car has been in the US and they are pretty much marketing it as a race car. Look at the Pit Pass stuff or all the broschures laying around the dealerships. They are almost all WRC pictures. Sure, they say "performed on a race prepped car, do not attempt with your own" but still. They should be comming up and asking how the car handled, how the power delivery was and how the drivetrain acted. They probably have tested this car under these scenarios millions of times, but wouldn't it be a lot better to get the end customer's feedback? I mean, they were calling Evo owners and asking them what kind of things they would like to see on the US market for the next year's Evo, so this shouldn't be too far fetched of an idea.

I just think it is kinda sneaky that they would hide out and scout us, without offering sponsorship for the good track times or something.

And as far as people posting times in a forum and having their warranty voided???


11.25 sec @ 139 mhp
1.58 sec 60 foot time.

Bone stock. There, void my warranty for that, Mitsu.


Josh
Old Sep 18, 2003 | 03:45 PM
  #188  
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That's whack...I cannot believe any auto maufacturer would do that?
Old Sep 18, 2003 | 03:56 PM
  #189  
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when i took in my car for them to take off the rubber piece in the springs, the sales manager asked if i raced the car yet. i was like uhhhh no cuz i haven't broke it in yet.
Old Sep 18, 2003 | 04:31 PM
  #190  
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From: Virginia
Originally posted by BushBurninEvo
when i took in my car for them to take off the rubber piece in the springs, the sales manager asked if i raced the car yet. i was like uhhhh no cuz i haven't broke it in yet.
Oh, I would have had t oplay devil's advocate on that one. You should have been like "yeah, I took it to an autocross, but the damn front end was bouncing all over the place...you guys don't know what could have been causing that, do you? I think it is really unsafe and I can't beleive that you would inspect a vehicle and then sell it to someone in that condition." After they sweat it out for a few, tell them that you are just kidding and then tell them not to void your warranty.

When I took my car in for the first service at 800 miles, my salesman asked me if I had "properly" broke the car in, or if I had obeyed the factory recommended specifications. I have always been able to be honest with him over stuff and he understands. A couple of the guys at that dealership drive modified turbo cars and they know what the deal is. I asked him about using Amsoil instead of Mobile 1 and he said "Mobile 1 is what the Pit Pass will get you. If you use anything other than that, you might have warranty issues if yo uhave an engine failure." This kinda threw me off and I asked him what made Mobile 1 so much better than Amsiol and under his breath he said to me "Mitsubishi endorses Mobile 1." This was all back in the early days of August, but I just thought I would add it to let you guys know what is out there. I also asked about mods on the car and what it would do as far as warranty because I was curious as to what they would say. He said that it has to directly cause the fault in order for them to deny a warranty claim. I mentioned how I heard the clutch is a weak link and he said "I would rather a $500 clutch be a weak link than a $5000 transmission." I agree. When asked what the use of an aftermarket clutch, upgraded turbo, exhaust, intake, injectors, computer, and intercooler would do to the warranty, he just laughed. I expected that. He also wanted to know if I had any plans for racing it. I said that I would never drag race the car, but I would like to autocross or road race it. He asked me if I had ever heard of SCCA or if I have had any experience in racing befire. This supprised me. As I look back on it now, I wonder if I would have said "Yeah, I am going to race it." if he would have told me where to go if I wanted to be "scouted" by the Mitsu reps.

I have had great service with my dealership so far, but I also haven't shown up with tons of add-ons and asked for a clutch change with track numbers still written on the windows of the car.

P.S. the "times" that I listed above were fake, in case there was ANY question to them. I just posted them to kinda Mitsu.


Josh
Old Sep 18, 2003 | 05:01 PM
  #191  
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Originally posted by 90GSX-03EVO


I asked him about using Amsoil instead of Mobile 1 and he said "Mobile 1 is what the Pit Pass will get you. If you use anything other than that, you might have warranty issues if yo uhave an engine failure." This kinda threw me off and I asked him what made Mobile 1 so much better than Amsiol and under his breath he said to me "Mitsubishi endorses Mobile 1." This was all back in the early days of August, but I just thought I would add it to let you guys know what is out there.
HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHA! If you believe that I will sell your some ocean-front property here in Arizona.

Thanks for the laughs, I needed that today.
Old Sep 20, 2003 | 02:02 PM
  #192  
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Just another thought related to someone said something about a Ford dealer encouraging mods. I have seen Acura Dealerships reselling Comptech mods, in fact, they will sell a brand new NSX with Comptech mods. Mitsu has a great opportunity here, to leverage the "mod" culture. The culture is growing no matter what their efforts are. They should quit being so hypocritical with sponsoring movies like Fast and Furious and go along with the culture. They are going to lose their customer's loyalty to other corporate entities like Acura and Ford. Hell, look what Dodge is doing with the SRT4. That car was almost extinct and because of the culture, it is sparking new sales. Wake up Mitsubishi, before you lose us all as customers. Please do not get me wrong, if there is abuse to the car, then warranty becomes null, but you can not turn a customer away because they were at a track event.
Old Sep 20, 2003 | 11:16 PM
  #193  
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From: Virginia
Originally posted by redphage


HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA HAHAHAHAHAHA! If you believe that I will sell your some ocean-front property here in Arizona.

Thanks for the laughs, I needed that today.
You really think that a dealership either encouraging or discouraging modifications is going to influence me as to what I do with my car? I was simply saying how level-headed the guy was about the whole conversation. It seems that the majority of the people that you talk to at Mitsubishi are dickholes when it comes to modifications on the Evo, and my experience has been the opposite. I could care less what they say come repair time, because there is no way in hell I would try to get them to warranty an OEM wrist pin if I was to do something stupid like crank the boost to 24 PSI while adding a 150 hp wet shot of nitrous and another 50 hp shot dry nitrous.

Common sense should have prevailed when reading my post, but I guess it just wasn't that common.

BTW, how much do you really think that any of us "beleived" of what we were told or are ever told from any car dealership?


Josh
Old Sep 21, 2003 | 12:21 AM
  #194  
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Originally posted by 90GSX-03EVO


You really think that a dealership either encouraging or discouraging modifications is going to influence me as to what I do with my car? I was simply saying how level-headed the guy was about the whole conversation. It seems that the majority of the people that you talk to at Mitsubishi are dickholes when it comes to modifications on the Evo, and my experience has been the opposite. I could care less what they say come repair time, because there is no way in hell I would try to get them to warranty an OEM wrist pin if I was to do something stupid like crank the boost to 24 PSI while adding a 150 hp wet shot of nitrous and another 50 hp shot dry nitrous.

Common sense should have prevailed when reading my post, but I guess it just wasn't that common.

BTW, how much do you really think that any of us "beleived" of what we were told or are ever told from any car dealership?


Josh
Sarcasm is a difficult thing to convey using text, so I understand where the confusion is coming from. I wasn't laughing at you but rather the comments that the service manager was making. Level-headed or not, his comments were both ridiculous and unethical -- and since you seemed to endorse them, I added the little "ocean-front property" reference. Nevertheless, you seem like a smart enough fellow, I apologize if I offended you.

Also, I have read enough "dealership experiences" posts around here to know that a fair number of people believe a lot of the bull**** their service managers are feeding them. For example, when the salesman was pitching the Evo to me (I am not an owner yet) he had to audacity to tell me that if I didn't buy the PitPass and changed my own oil, my warranty would be voided. I laughed at him and when I do finally go to get a new Evo, I will speak to someone else.

I can't help but laugh at some of the tactics service and sales people pull, and I think its sad when others fall for it.
Old Sep 21, 2003 | 12:00 PM
  #195  
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From: Virginia
Originally posted by redphage


I wasn't laughing at you but rather the comments that the service manager was making. Level-headed or not, his comments were both ridiculous and unethical -- and since you seemed to endorse them, I added the little "ocean-front property" reference. Nevertheless, you seem like a smart enough fellow, I apologize if I offended you.

No offense taken, I just wanted to make sure we were all on the same page here. I don't worry too much about the warranty work needed to be done, because I have owned 2 other 4G63 powered cars and neither of them EVER had to be in the shop for warranty stuff. If there was ever a major problem with these cars, it was usually taken care of with a factory recall (1990 transfer case leakage, 1990-1994 automatic seatbelts, 1995-1996 ball joints, etc.). A recall has to be performed regardless of the age, mileage, or condition of the vehicle, so that is all I am concerned with, truely. Other than a recall issue, Mitsu has been pretty reliable with their AWD systems and their 4G63 powerplant (except for the 2nd Gen DSM crankwalk issue, which was a case by case evaluation).

I think Mitsu is just being a little on the safe side with the "warranty" stance on this car in order to save face. If they tell people to go out and build the **** out of these cars, you will have a lot of inexperienced people doing the wrong things. You'll see people leaning them a little too much, there goes the #4 cylinder. They'll try to run 10 second passes on the factory center diff and then watch it do it's impersonation of a hand grenade. It just gets ridiculous how some of the dealerships are using scare tactics in order to ensure that their quota of Mobile 1 or Mitsu brake fluid is sold. I got the Pit Pass included with the purchace of my car, and it works for me for now. I like knowing that WHILE my car is still stock, I can take it to Mitsu and have them service it for free. As soon as I start building the car up, I seriously doubt that the majority of the services that they can offer will be adequate for me.

Josh



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