I've never taken any of my new performance cars into a dealership for warranty UNLESS it's something non-engine / transmission related like stereo, accessories, etc. When I buy a performance car, I see ANY failure in the engine / drivetrain as a perfect opportunity to modify the car. I've always kind of felt that if you couldn't afford to put a clutch in, or have a transmission rebuilt on your own - then you really couldn't afford the car. Maybe the payment and the insurance, but not the REAL cost of ownership.

Yes, I think Mitsu is a crappy at customer service - just like Ford, Subaru and GM. I bought the car despite knowing this, an knowing that the Evo wasn't a perfect car.

Anyone who bought the car thinking that it was going to be "cool" with to modify then break their cars and expect them to pay for the repairs isn't really in the right frame of mind.

 

trust me on this one, that is untrue. if you knew me, you would know this is untrue.

 

Avatar - I think you mentioned a very probable reason for a lot of complaints. I think a few people got into a car they can't afford.

The cost of a car inlcudes its purchase price (if financed - monthly payment), insurance, gas, oil, tires, repairs, etc.

I don't think most people added in the cost of tires on the Evo, yet alone brakes and oil.

The tires alone at $1200 a set, if you only drive about 10,000 miles a year, but 20,000 is more likely and so need to add $200 a MONTH to your monthly car costs.

Then add in oil and brakes at about $400 a set for $20,000 miles and thats 7 oil changes at $30 each. so add another $50 a month.

so people who think they got a deal and stretched it for a $500 a month car aren't being clear to themselves it's really
500 car payment
200 tires
50 brakes and oil
150 insurance
15 registration

nearly $1000 a month when all said and done.

People don't like to add up what things really cost them, becuase it tends to disgust them to realize how much money they throw out the window.

Ever hear a car is the worst place to spend your money?

Cars are a whole lot of fun in my book, but I'm fully aware of their total cost of ownership and how 99% of cars are not an investment of any kind.

 

This thread has nothing to do with Modding to hell and expecting mitsu to fix something that blew becuase of it. It is for a 5th gr synchro that failed and now is being denied because he was seen at a dragstrip..How does 5th get used again in the 1/4?

This synchro issue would have occured wether or not he took it down the 1/4 strip...Mitsu just wants to get out of the warranty by using spies...They are dirty.....

 

That was also before any repairs. so just as a good rule of thumb figure 15% of the cost of the vehilce annualy. so $4500 a year for a $30,000 Evo. Thats another $400 a month.

I hope this doesn't surprise too many owners.

 

Who remembers that song from the 80's?

I always feel like, somebody's watchin me....And it's mitsubishi....

 

God I'd love to see that happen in Australia. Its illegal. So if you bought a brand new Evo7 (we ain't got the 8 just yet hehe) and raced it and Mitsubishi said "You raced here and here at this time, here's the photos" you could basically say to them "I'll see you in this court that this day and at this time." You'd win the case SOOO easily. That'd make the news if it happened "Mitsubishi Australia convicted of Stalking and invasion of privacy."

 

Well, call me what you want.

The deal is, a negative experience causes a more extreme response than a positive experience. It is basic human behavior, that's why word of mouth is as effective as it is (positive and negative).

I post, what you deem in defense of , to bring some perspective to the thread (In vain apparently).

 

Sorry about your bad luck bro, I really am. I hate to see anyone screwed over by big companies.

BUT - I still think my point is valid. Most rational people understand the clause in the warranty agreement between the buyer and the corporation that racing the car in any way will null and void the agreement for corporate sponsored maintenance. C'mon be honest with yourself - you know they are in the right regardless if the racing did or didn't do damage to the synchro.

Oh, and I seriously doubt Mitsu as a company is hanging out at local tracks just looking to ruin your good time. Someone who worked for the dealership probably happened to be there; just bad luck. If you really think Mitsu has the time and money to hang out at tracks looking for Evo's, it's time for a refill of the meds (just joking around with you to lighten you up).

 

Actually I DO think as a company they are activly doing this. When the Federal Safety Recall for the Leaking TC on 3S cars came about....Mitsubishi came to the 3si.org board and gathered names so they could deny coverage..people that had posted War stories, track times etc...

 

damn people; u whine because you buy a car and think you have a right to race the car and expect warranty work just because the ads show the car being raced?

omg plz return the car and tell them you are too immature to own one.

you pay to play guys and girls. fact of life. if you werent ready to pay for things as you break your "quick" awd power launches then you should have bought something cheaper

 

exactly how are they doing this? are they somehow getting the moderators to attach screen names to real names? if that is the case, then the boards are to blame. NOT the manufacturers.
see my point? i dont believe you on this becuase you cannot attach an anonymous name on a board to someone going into a dealership looking for service.

 

i didnt read through all 9 pages of this thread, but mitsu guess what? YOUR PUSHING KIDS TO TAKE IT TO THE STREETS IF THEYRE BEING WATCHED ON THE TRACK! Thanks for killing lots of people *******s, and thanks for all the accidents that are going to occur as well. If they cant do it safely on the track, theyre gonna duke it out on the streets. You'll have to do the repairs anyway....unless you can setup spies at ever ****in illegal street racing scene in America. I bet you couldnt even set them up in every racing scene in southern california much less the USA.

Good Luck!!

ps, thats ****ED up.

 

wow, this is alot of scepticism. This was probably an isolated incident and not on a national scale. Having worked at a Mitsu dealership for 5 years I can tell you that the decisions to make most repairs under factory warranty is based upon the service dept it's self. In some cases if the repair cost is large then Mitsu will send the regional service rep to the dealership to inspect the repair. If they deem it was the drivers fault or due to an aftermarket mod then they can deny the claim. If you read your service manual under warranty coverage it states under the section of "What is not covered under this warranty" it says "Wear and tear of any part". So in other words they can also deny your warranty for the reason they you wore out the part or the heat damaged it or the cold or your driving habits damaged it and so on. Once they deny a claim you then have the right to seek legal counsel to resolve the issue and good luck. The wear and tear clause is used by auto makers like Toyota, Honda, Mazda, Ford, and so on. It is a very powerful tool in their favor. If you don't believe me go read your warranty manual.

Most of you will not like hearing this but it is not the responsibility of the manufactuer to fix your car if you break it by racing it. Not every driver is a proffesional who knows how to properly launch an AWD car without damaging the drivetrain and so on. That's like saying that when you go off roading in your Wrangler that when you hit a big rock and damage your axle that Jeep should warranty it. NO manufactuer warranty's a car if it's raced. Some dealers do and that that is only to an extent.

If it truly is has been miss built, miss designed or miss installed by mitsu then it should be warrantied. Other wise if you think any maufactuer will warranty a car that was damaged by racing it your living in a dream land.

On a side note my last RX-7 had a damaged 5th gear syncro from me missing 3rd gear and pounding it into 5th. You can't tell me none of you have never miss shifted a car on the track and done this.
Just my .02

 

You don't beleive me? WTF is that? I am on the 3si board, I was on it when it happened. And I saw the list they formed. Go to 3si.org and ask around.....

It's not urban legand...It happened...And they have done it more than once....Hell they did it to me and I now have filed a complaint with the National Traffic Safety Administration to FORCE MOA to do recall work on my leaky TC.