Just a heads up to anybody who is looking to do HID's into their vehicle. I bought a kit a few months back from mobilehid.com and everything was working fine. One day the lights stopped working and I noticed I had melted the wiring harness. I ordered a new wire harness, no big deal. Installed everything back in place and the new wires harnes kept blowing the inline fuse everytime I tried turing the lights on. I replaced the relay, still nothing working so I called them and they said maybe one of the ballasts was bad and to send them back. I sent eveything back about 3-4 months ago and have never heard back from them. I sent 3 emails and left a voicemail with no one on their behalf contacting me back. So not only did I not resolve the fuse proble, I can't even get the non working kit back in my posession that has been paid for. Just wanted to give other owners a heads up of what type of problems they may have from a customer service stand point from mobilehid.com

 

Thanks man, I'll be sure to stay away from that site... sounds like they did a disappearing act on ya.

Funny how everyone in a company will seem to disappear if something goes wrong, yet they will always keep on selling to people taking their money for crap products.

...well in the crappy companies anyway.

 

take it up with your CC company maybe the can go after them and resolve the issue

 

The problem is I ordered them so long ago and they have been long since paid for. They advertise work great for 08+ Lancers on their website I just don't want any other fellow board members supporting their BS business they run over there.

 

lol thanks..i was plannin on gettin a kit from them cuz i liked how simple it their wiring harness was in regard to connectin it with the parkin light bypassin drl's..........................ne other kit thats relatively simple for that which someone would recommend?

 

that sucks. I have personally dealt with mobileHID with no problems. I"ll see if I can get in touch with him for u

 

That really sucks, their kits look easy to use and seems awesome. I'm not sure what other companies make a harness that bypasses the drl but I'll definitely stay away from them now.

 

well..i wouldnt be so quick to put up the wall..ive done some serachin on hid ktis WITH harnesses and honestly mobile's kit is the best & easiest one to use that i could find...alot of other harnesses jus look like **** and arent as simple...some dont even come with one. all in all, when i get scrill for this im gonna go with them, yet try to establish some kind of bacjk and forth to where i can make SURE i can get a hold of them if ne problems...tie that ***** down mayne!

 

im not saying the kit was bad in any way it is just when i had problems they told me to send the unit back...no problem...i sent the entire kit back to them and never heard a thing back... its that i sent the kit back to them, got no money back, did not get my original kit back and never heard another thing from them...

 

still nothing? i was really considering this kit..=/

besides that...how are they?

 

well i have heard other problems with mobilehid.com site

 

still nothing....the original problem I had was the wire harness melted....2nd problem I had was that a fuse would always blow as soon as I hit the lights.

 

Sorry to hear that you are having problems with them. I have ordered 3 Kits from them in the past year and had a problem with only one. One of the bulbs kept going out and they sent a replacement bulb with out me sending back the origonal. Unfortunately I am still having the problem and need to send the entire kit back so I'll let you know how that goes. But so far MobileHID has been very responsive in helping me with my problem; and the other two kits have been performing flawlessly since the day they came. No issues with the wiring harness but there is a lot of buildup on the battery terminals. Best of luck and I'll mention your issue with them to see what they say.

 

I had temperature issues with one ballast kit I bought, and it took a bit of emailing and such to get a response, but they ended up sending me an entirely new kit for free (didn't even ask for that, they just out and sent one) that has been troubleless through the winter. They've also sent me replacement bulbs because of manufacturing defects on previous ones.

 

Hey there gbwaacha!

Sorry to hear about your bad experience man. Sometimes we get packages that don't have return addresses or any information in the package to let us know why we are receiving the package.

PM me your information and I'd like to help get you sorted out man.

Thanks.

Clifford