yea not only are the evos overpriced, they come with scratchs and s**t. i aint down with that. mind as well go for the mazdaspeed6 for 26k otd

 

You might as well buy an Accord, from what I read they are faster

 

I also got CEL within 100 miles... this is my 3rd Evo... the 1st two got no problems
at all. I think it's just my bad luck.

A little misaligned bumper or CEL isn't gonna stop me from enjoying this car. Hell, thats
what warranty is for...

Please go buy your Honda Accord or MazdaSpeed6... and before taking delivery kindly ask
to void your warranty as well since they are perfect and you wont be needing it.

Having owned several cars... I understand that I can't expect things to be completely
perfect doesn't matter which brand you purchase from.

 

LOL, I'd rather pay $32k and get scratches and misaligned bumpers then pay $26k for 274hp and get 230hp.

 

Little story since we're on the topic of the mazdaspeed6.

There was rumor in AZ a few months ago that if you test drove any of their vehicles you get free tickets to a local drift show. My friend (underage) persuaded me to spend half-hour of my time to get free tickets, so I did. I went in, spoke to a salesperson pretending to TRADE my '05 WW GSR in for a Mazdaspeed6, bs story and I got to testdrive a 6speed version. First impression getting into the car, wow pretty decent interior...2.3L turbo, ok lets see what this car has in-store. Drove the car out of the lotand punched it in 2nd gear, shift to third and CLANK CLANK CLANK..it wouldn't get into 3rd gear. Now i've been driving a standard drive car for over 8 years and I know how to drive, this thing just wouldnt get into 3rd gear if you revved it out. So next time instead of taking it to 6+ rpms I shifted at ~4k and it went in. Note the 1/3/5 gears I almost busted my knuckles against the dash/radio. Another aspect, BODY ROLL. Okay I learned its REAL hard to critique cars when you drive a rally-bred supercar. Everything minus PAPER figures and the interior is a JOKE. Handling, Acceleration, etc was sub-par an Evolution 8. Funny thing was when we were through with the testdrive, the salesperson took me back to his office and printed me out a comparison chart, and you wouldnt BELIEVE what cars they thought were in direct competition with their "flagship" vehicle..yup you guessed it, EVOLUTION 9 MR/WRX STI -I couldn't help but laugh, the salesperson tried to explain to me how the Mazdaspeed6 compared if not superceeded either of cars and it was hard for him to find anything other than "look at the price difference" its more "luxurious"..like I care about that, price per dollar nothing can beat these cars...

ok thats enough, just a little story I thougth i'd share since someone mentioned a Mazda.

 

UPDATE

As I stated yesterday in my update, I was told by the GM, Mac, that I would receive a call last night to work towards a final resolution. I know this will be hard for some of you to believe, but he did not call and I did not receive a call today either.

Mark, you have posted several times stating that you would resolve this issue. You and I spoke on the phone and you promised to resolve this issue. Your GM, Mac, has told me several times that he would resolve this issue, but it is not getting resolved. Why does your dealership continue to delay and make promises to contact me that are not kept.

Mark, my feeling is very simple, both you and Mac are no better than the salesman who knowingly shipped me the scratched car. Your inability to keep your word with respect to contacting me and resolving this quickly is very disturbing. I would not recommend that anyone purchase a vehicle from your dealership because you seem to lack the abililty to provide a basic level of customer service. This is probably the 5th time I have been promised a call and did not receive one. At this point the grief, anxiety, and damaged vehicle are not worth the $1300 I saved.

Mark, I want you to have the owner of your dealership contact me. I had asked you previously to make this happen and you dodged my request. I want to make sure he understands what has happened and the promises that have been made and broken.

 

On topic ...Mark everytime I call regarding my Lo-jack/touch-up paint I get the answer "i'll call you back" from Chris and/or the parts guy Herman. Can you PLEASE resolve the issue as i'd like to receive the service/part before I move as it'd be much more convenient for me. Please let me know when I should be expecting an appointment call and when i'll be receiving my RR touch-up paint pen. Thanks!

 

Hi Sir,

With respect to you.i tried offering you something that i can do to help you out fix the Hood as soon as possible but you decline what i offer you,so please dont blame me for this and just the fact that i did not sell you the car personally....

And i know that Mac the GM is trying his best to take care of this issue as sson as possible,But today is a Saturday and Mitsubishi Motors is closed. im sorry this happen to you...i will try to do my best to help them resolved this issue..

Thank you

 

Pm sent.....

 

A few months ago, I read a blurb in AutoWeek that stated numerous people were suffering power loss issues with their MazdaSpeed 6's. It seems that they have had problems with very aggressive knock sensing hindering the performance of the cars.

The grass is not any greener.

 

Not to be an *** as it does sound like you are getting a raw deal but isn't it a bit much to demand a brand new hood? It's not like the hood you have can't be fixed and look like new again with some buffing and/or paint? We are talking about some scratches, not a hole in the hood that has been bondo'd.

I also don't think you are doing yourself any favors by continually posting in here demanding things. It sounds to me like they want to make things right but if they are having to deal with a beurocracy like Mitsu, you should expect that things won't happen overnight. At least give South Coast a REASONABLE timeframe to make things right.

 

what the...???

 

I rarely post on here (but read very often)... honestly, based on what I have read so far... It's really a testiment to the level of quality and detail from that dealership to have SO many points of failure to let that car out the door to a customer. Coupled with a non-professional (The shipping company) pointing out damage on the cars BoL, that a dealership representative had signed off on.

While it is a bit much to ask for a new hood. I personally would have asked for a new car with a new VIN, after all the guy did purchase a NEW car and his first experience with this amazing car was a poor one (What kind of emotional impact will that have going forward with this car for him). The dealership FAILED to do their basic job in preping the vehicle (I can only imagine what other basics they forgot... did you check to make sure the car had motor oil in it?? ). I would be very surprised if MMNA doesn't respond to this directly... because I as a potential customer would now be very cautious about working with any of those 3 dealerships. As part of good customer service MMNA or that dealership should sweeten this guys deal and give it to him at factory invoice or something of that sort (Obviosuly they should fix the problem too... but if it is just a hood scuff only... they should pay for repainting the hood). It would be a nice feel good if they comped him for the shipping as well.

EVO owners are very particular about their cars for the most part. None of us would want a car that has been test driven by someone else, i would insist to ride along during the PDI if I can for my own purchase. My heart does go out to you because I know I would be really sad in your situation (not only because you had this bad luck... but because it will also taint your view of forever, as well as tainting the views of many readers here too)

Please do let us know the outcome of this situation... because I would like to know if I should do business with them at the end of this month or if I should seek striking a deal with another more local dealership to me. For me it would be worth it to pay a little more and have the satisfaction that I did not spend my money at a shop which hurt another customer. For all I know... I could be the next victim of an even worse oversight by their "Mitsubishi certified professional techs". As far as I am concerned they have established a track record for their work in the negative which will remain as a big black mark. If it was a problem that affected 1000's of people... it would have been just sad, but when you have a problem like this where 1 person was seriously affected... then most would view it as a tragedy.

That was just my .02 cents... stepping down from my soap box... good luck all on your purchase.

 

Mark, it makes me upset that you come on here and tell half the story. Be very clear and tell everyone what specifically you offered and be very clear with everyone as to why what you offered was not acceptable to me. Your coming here and throwing the blame on me is plain crappy and just another example of your inability to provide a basic level of customer service.

Your offer was not acceptable because you wanted me to drive 45 minutes to the nearest dealership without compensating me. This concept is very simple because I am having to make this drive because of your dealerships mistake in knowingly sending me a damaged car. This place a burden on me and my family fincancially and timewise. You also would not tell me how the damage was going to be dealt with (buffing, painting, new hood.) I continually asked you this question and you would not give me a response. I am not going to make such a trip without knowing these things first and I told you I am not going to make that trip until I fully understand how South Coast Mitsubiship was going to compensate me for their mistake.

Your dealership already took advantage of me once by knowingly sending me a damaged car and I am certainly going to do everything I can to protect my self so I don't let your dealership take advantage of me again.

As I told you Mark, why do I have to waste my time and money because of your mistake. I also stated it would be unacceptable for them to paint my new car when getting a new factory painted hood was an option. BTW, Mac told me that I would be given a new hood, but the only thing left to resolve was how I would be compensated for my time in having to deal with your mistake. This did not happen by accident as your dealership knowingly shipped me the car with the damaged hood. This fact is not disputed by you or your GM, Mac.

From my perspective I have no idea what Mac is trying to do because he continually breaks his promise to respond to me at the times agreed. As far as it being Saturday and Mitsubishi Motors being closed, that is completely ridiculous. I was told last Friday by Mac that he and the owner were working this issue with Mitsubishi Motors. That means you have had more than 6 business days to work this with Mitsubishi Motors and you have not done so. I honestly find this hard to believe Mark.

BTW, I offered to provide you 3 quotes for fixing the damage and you would not accept this. You said it was a must that I work through the Mitsubishi Dealership which is a 45 minute drive from my house. Whether it helps my cause or not I will continue to update this forum on how South Coast Mitsubishi deals with this situation. I can tell you that I was very uneasy about purchasing a car over the internet and now my uneasyness has turned to regret.

Although I did not deal with you for this sale, it was because of your post that I purchased the vehicle from your dealership. I guess what you are trying to tell everyone is that unless they deal with you they will receive sub par service from South Coast Mitsubishi. I wish you had clearly stated that fact in your original advertisement. Just to let you know I will be taking my car to my credit union to let them see the damage. I am quite sure they will provide a basic level of customer service and help me seek resolution from your dealership.

 

I do believe that some of the scratches can be buffed out of the hood, but some are too deep and will require some type of paint to fix. I purchased a new car, not a new car with a damaged hood that has been painted. I don't remember that being one of the options when I paid for the car. If you went to a dealership and had your choice between a factory new car and a car with a repaired hood which would you choose? BTW, you have to pay the same price for each option. The answer is very simple.

How and what do you define as reasonable? Is the more than 2+ weeks I have been waiting for a resolution seem resonable? Should I wait a month for them to make a decision? Their tactic seems very simple. Stall and he will go away. Give him lip service and he will go away. This problem should have been resolved in one day, not 2+ weeks that it has been thus far. Is it reasonable for me to be upset when I am told I will be contacted for resolution and the call does not come? I think all of this is unreasonable when I spent $29K for a new car.

I think I am doing everyone else on this forum a favor so they can see how South Coast Mitsubishi treats their customers and how they respond to their problems. This will allow folks to make a more informed decision when seeking to purchase a car over the net. My hood will be replaced and I will get the compensation that I deserve because they knowingly shipped me a damaged car. This has already been promised to me and documented on this forum by Mark.

You also need to understand something. It is not my problem that some of the cars were recieved with similar damage. That is the issue South Coast Mitsubishi is working with Mitsubishi Motors. That is not my problem and I should not be forced to wait for them to seek resolution. Mitsubishi Motors did not make the decision to ship me the damaged car, that decision was made by South Coast Mitsubishi. The South Coast Mitsubishi GM and owner should offer a resolution to me and deal with their issue on their own time and not make me suffer because of their problems.