View Poll Results: Warranty claim problems/ No claim problems.
Submitted claim, wasn't honored or had problems



129
58.90%
Submitted claim, no problems getting it fixed.



93
42.47%
Multiple Choice Poll. Voters: 219. You may not vote on this poll
Warranty Issues <Mega Merge>
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Did they mention anything on the service invoice when you signed out for the car? Libertyville Mitsu in IL wrote that I had an aftermarket boost gauge and drop in filter, and they are even rumored to be mod friendly. I would just ask from that dealership to print out the service history of your car to make sure. If it isn't, how else can they prove that it had it on there?
Transfer Case Problem.
If warrenty doesnt cover, I have a transfer case, thats forged from TRE. My car was totalled with 15K miles on it. Sometimes these cars are so mass produced, it's not uncommon to have a core shift, knocking off the alignment of the parts, causing extra wear, breakage, noise, etc. Thats what the rep is going to check for, along with miles and mods. Mitsu does not like mods! So, the closer to stock, the better. Ask your self this, is it worth putting the parts back to stock for $1000? Thats what a TC is going for.
Originally Posted by Daveyd
Here's the thing. The transfer case has already been replaced under warranty with the mods already on it by the service dept. The service dept knows I have them on and they are cool with the mods but since this is like the 3rd transfer case, the factory rep has become involved. I dont think they would lie to the factory rep if I put it back to stock
Originally Posted by Daveyd
I have a high flow cat
Had my warranty denied too!
After I had my first free service visit, I noticed the tires now on the rear (the ones from the front) had no tread left on the inside section. Since I had 3,000 miles on it at the first visit, the now-front tires started to wear the same way, I called to get a service visit to have the alignment checked. Now, my car is completely stock and has never been to the track, so I didn't expect too many problems. Well, the dealer said they fixed the alignment, but that the warranty doesn't cover tires. When I asked to talk this with someone higher up, they told me all I could do was file arbitration... so I did. After several letters back and forth, my claim was still denied. I was even more shocked to see that the dealership claims I put "aftermarket BBS wheels on my car." (!) [For those of you keeping score at home, I have an MR... They come with BBS wheels.] So, for evidence, I sent them a copy of my window sticker which states the vehicle comes equipped with BBS wheels.
Here's a copy of the letter that said this:

Yeah, I'm a bit pissed, but I just find this kind of funny at this point. It's a shame my vehicle has been modified with aftermarket factory-included items.
Here's a copy of the letter that said this:

Yeah, I'm a bit pissed, but I just find this kind of funny at this point. It's a shame my vehicle has been modified with aftermarket factory-included items.
Just to mention the obvious: I only use this dealership for the free scheduled maintenance because this is where I purchased my Evo as it is the nearest dealer to me by far.
I certainly wouldn't PAY these guys to insult me. I take my cars somewhere else when I need real work done.
And since I've already gone through arbitration (and the dealer adjusted the alignment solving the initial cause), my case for the tires is done, unless I want to take legal action.
I certainly wouldn't PAY these guys to insult me. I take my cars somewhere else when I need real work done.
And since I've already gone through arbitration (and the dealer adjusted the alignment solving the initial cause), my case for the tires is done, unless I want to take legal action.
now that you have proof that your warranty was voided by somthing illegally, i smell reparations for fraud!!!!!! stick it to mistu, its an open and shut case here. factory parts, and warranty voided in writting regarding those parts!!!!!!!!!
Wow, your dealer suck. You should report this case to Mitsubishi and tell them they need to be more educated towards their product.
I haven't took my car in for the free service because they do not put syntheic motor oil for the change. I'd bet that dealer already voided your warrentee from not putting mobil1 synthetic
I haven't took my car in for the free service because they do not put syntheic motor oil for the change. I'd bet that dealer already voided your warrentee from not putting mobil1 synthetic
Originally Posted by gtr
I haven't took my car in for the free service because they do not put syntheic motor oil for the change. I'd bet that dealer already voided your warrentee from not putting mobil1 synthetic 


