PMed you info about that ....

 

Your dealer doesn't know squat! have them pick up the phone and call the District Rep .... lets see how the story changes after that ....

 

As most of you might not know, I live in a different city than the district rep, who I believe lives in Chicago. I've made friends with the service guys/managers at the dealership I purchased my car at and they were the ones who informed me when the district rep would be in town. I actually went down there for an informal visit to talk about/clear some of the issues about mods and warranties. I didn't go there seeking stuff in writing but wanted assurance on some of the things I wanted to do, straight from the horses mouth so to say, eg: swap radio location with sport gauges, install a digital speedo, etc ... minor things .... I don't intend to mod but I wanted to know what is "ok" to do what wasn't. May be one of you who lives in Chicago can call the guy a speak to him in person.

 

i think every dealer must be different ive got almost every bolt on mod you can get an i have no warrenty issues i was going to wait to get cams after my warranty is up but my dealer said if they install them they will still warrenty the engine same with the clutch they have coverd every problem with any evo except one that blew a tranny or transfer case he was racing towing a jet ski

 

Yes, the peeling calipers were from careless workers at the assembly plant in japan bleeding the brakes and not wiping the brake fluid off of the calipers with an agent that would get it all the way off. There has been a TSB released on this, so there have been several calipers that were affected by this problem.

 

Well, we'll see what happens my car is at the dealership right now for the 5th gear synchro and the clutch is slipping. Tomorrow they are going to let me know what they are going to do about it or what will be covered. I was reading the Magnuson Act and here are a few points that I liked seeing

Federal law sets forth requirements for warranties and contains a number of provisions to prevent vehicle manufacturers, dealers and others from unjustly denying warranty coverage. With regard to aftermarket parts, the spirit of the law is that warranty coverage cannot be denied simply because such parts are present on the vehicle, or have been used (see Attachment A). The warranty coverage can be denied only if the aftermarket part caused the malfunction or damage for which warranty coverage is sought. Disputes in this area usually boil down to arguments over facts and technical opinions, rather than arguments over interpretations of the law.

Sometimes a malfunction in a new vehicle may be identified as a "pattern failure," a failure that is recognized as common to your make and model of vehicle. It may be a manufacturing defect which has become the subject of a government-mandated recall. You should check with another dealer, the vehicle manufacturer or an independent service provider—such as those listed below—to see if there are any Technical Service Bulletins (TSBs), ìfield fixes or other service-related information for your vehicle which would indicate that the problem you are experiencing is a common one. In cases of government-mandated recalls, the dealer is obliged to notify you as a vehicle owner. However, you may check for yourself by calling the vehicle manufacturer's 800 number, the EPA (for emissions systems issues) or the National Highway Traffic Safety Administration (NHTSA), for safety-related issues.

 

Ok quick update. The car will be worked on hursday and they didnt have any problems with my current mods. Also they said they would replace the clutch (well if I paid for a stock one at half price) so I asked if I could throw in an aftermarket and they said yeah no problem. They said we wont be able to warranty the clutch if you have any problems. So I asked just the clutch or clutch and tranny, they said no just the clutch. They have been pretty cool so far and also gave me a rental car $30/day.

Oh almost forgot, I know someone mentioned that they wont resurface the flywheel? well they are resurfacing mine so I guess every dealership is different. (I dont know if it was mentioned in this thread or another one.)

 

Thanks for confirming what I've been trying to convey ...... this is good news for all of us

 

BS!!!!!
this is Mitsu were talkin about
who thinks theyre really gonna keep their word?
(im not sayin what u said is BS...just what the rep said)

 

How do you know? have you taken a Mitsu EVO in for warranty work? Correct me if I'm wrong but you don't even own one yet .... so how did you come to this conclusion? just curious ....

 

This post just made my day. Maybe Mitsu is starting to realize how important their customers are. This is the kind of service you expect when you buy a 30g car. This is the kind of service that will keep customers loyal when that new model rolls around.

 

ok with my list of mods, and i walked into mitsu tomorrow and told them about my transfer case. what would happen? my 36k mile warranty is over, but my drivetrain is still active. So if i go in there tomorrow and tell em to replace my TC, what would happen? what should i do if they say they're gonna void my warranty, etc...?

act heavy duty street setup
redline tranny/tc fluids
hks ssq bov
aem short ram intake
test pipe
HKS carbon Ti catback
HKS turbotimer
blitz blm boost gauge
MBC
tein s techs

 

Mitsu is under a new CEO now. He is much more into quality and warranty trust then the old one. That is why they came up with the best backed cars in the world slogan. The new CEO believes that gaining the customers trust in the product will get the company out of trouble. This is what I've been reading at least. It is a smart move imo. Just look at how little faith there is in the company backing thier product on these boards. If they can gain back trust by taking care of quality and warranty issues they will sell alot more vehicles. In the early 90's the big 3 realized that the most important advertising out there was neighbors. When your neighbor sees you in your Mitsu and asks how it is doing, the company needs you to say it is a great car. No commercial will ever have the strength of word of mouth. I hope they start backing these cars, because there are many peoples jobs on the line if they go under. I also want to have piece of mind that my 36,000 dollar car is going to be fixed when something goes wrong!

 

Bump Info Plz!

 

doesnt matter to me, my warrenty is toast anyways. vishnu stage one sig plus