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Warranty Issues <Mega Merge>

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Old Jan 1, 2005 | 07:41 AM
  #886  
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From: Orange County, CA
Originally Posted by Mr.MR
I wish I had seen this post four days ago before I spent $36,000 on my new MR! I don't think I am gonna race it now, since a big selling point for me was the 10 year warr, and 5 year powertrain warr! Sue the pants off the dealership for false statements, and sue MMNA for false advertising!

Yeah, it's false advertising because Mitsubishi told you to go racing with it and they'd warranty it. Give me a break. Please name a car company that allows you to race your car and still warranties it? Are you serious?
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Old Jan 1, 2005 | 08:14 AM
  #887  
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Originally Posted by EVO Neil
Please name a car company that allows you to race your car and still warranties it?
Easy: Subaru. For example, the Subaru Challenge.

See, instead of trying to shirk their warranty responsibilities, they take the stand that damage due to abuse is not warranted. So you can race your Subaru, and long as you don't abuse it, it's covered. Take it to the drag strip and do 6k clutch dumps all day until something breaks, and you're on your own. Autocross without extreme launches and you're OK. You just have to use a little common sense.
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Old Jan 1, 2005 | 08:44 AM
  #888  
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Originally Posted by Slowride
Easy: Subaru. For example, the Subaru Challenge.

See, instead of trying to shirk their warranty responsibilities, they take the stand that damage due to abuse is not warranted. So you can race your Subaru, and long as you don't abuse it, it's covered. Take it to the drag strip and do 6k clutch dumps all day until something breaks, and you're on your own. Autocross without extreme launches and you're OK. You just have to use a little common sense.

Oh really?! You didn't read far enough. Look at the, "Legal Information" "Disclaimer Page" The first entry reads, "SubaruChallenge.com is not affiliated in any way or endorsed by Subaru of America or Fuji Heavy Industries." So tell me again what manufacturer endorses racing.

The link for proof:

http://www.subaruchallenge.com/legal.htm

Last edited by EVO Neil; Jan 1, 2005 at 10:01 AM.
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Old Jan 1, 2005 | 09:53 AM
  #889  
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Originally Posted by EVO Neil
Oh really?!
Really.

You didn't read far enough my friend. Look at the, "Legal Information" "Disclaimer Page" The first entry reads, "SubaruChallenge.com is not affiliated in any way or endorsed by Subaru of America or Fuji Heavy Industries." So tell me again what manufacturer endorses racing.
Yeah, I read that. The fact is, the Subaru Challenge is sponsored by SoA--regardless of whether they distance themselves from it legally. I've actually competed in the Challenge for a couple years so I've seen the SoA people running the show.

And I'd prefer that you not refer to me as your friend until we've actually established a friendship.
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Old Jan 1, 2005 | 10:02 AM
  #890  
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Originally Posted by Slowride
And I'd prefer that you not refer to me as your friend until we've actually established a friendship.
Edited out at your request. Touchy, touchy.

Sponsored and endorsed are two very seperate meanings. I'd venture to guess if you blew and engine while competing SoA would not warranty it.
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Old Jan 1, 2005 | 05:40 PM
  #891  
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Originally Posted by EVO Neil
Edited out at your request. Touchy, touchy.
No problem. I just don't like it when people use "my friend" when they're apparently being disingenuous.

Sponsored and endorsed are two very seperate meanings. I'd venture to guess if you blew and engine while competing SoA would not warranty it.
That's your guess. Of course, reality could be another thing altogether. I'd say it depends upon the circumstances of the hypothetical engine blowing. If someone missed a shift and the engine overrevved and blew, then I wouldn't expect Subaru to cover it--nor would I expect them to cover it if the same thing had happened while the owner was driving to work. If an engine blew during a normal autocross run not due to some fault of the driver (AKA "defects in material or workmanship"), then I'd expect it to be covered since that's the purpose of the warranty.

The acid test should be abuse, not competition.

Mitsu's warranty explicitly says it doesn't cover abuse. It gives competition as an example of abuse, but it's just an example. I've seen people autocross that come as close to abusing their cars as a little old lady going to church.
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Old Jan 2, 2005 | 06:13 AM
  #892  
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From: chi area
would aftermarket alarm or audio void warranty too? hearing how mitsu is, maybe they wld think this might alter the car and make them void warranty!!!what do ya all think?
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Old Jan 2, 2005 | 08:28 AM
  #893  
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Originally Posted by shimla
would aftermarket alarm or audio void warranty too? hearing how mitsu is, maybe they wld think this might alter the car and make them void warranty!!!what do ya all think?
I wouldn't think that that would be the case, although when I was writing service at the dealership level I did have customers come in with aftermarket installed items that caused problems with the factory equipment. It was due to improper installation. Professional installation should help to alleviate that concern.
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Old Jan 2, 2005 | 08:41 AM
  #894  
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Originally Posted by Slowride
That's your guess. Of course, reality could be another thing altogether. I'd say it depends upon the circumstances of the hypothetical engine blowing. If someone missed a shift and the engine overrevved and blew, then I wouldn't expect Subaru to cover it--nor would I expect them to cover it if the same thing had happened while the owner was driving to work. If an engine blew during a normal autocross run not due to some fault of the driver (AKA "defects in material or workmanship"), then I'd expect it to be covered since that's the purpose of the warranty.

The acid test should be abuse, not competition.

Mitsu's warranty explicitly says it doesn't cover abuse. It gives competition as an example of abuse, but it's just an example. I've seen people autocross that come as close to abusing their cars as a little old lady going to church.
While I totally agree with your above analysis, Mitsubshi has a record of not handling claims that way, which is why this thread was started. We (you) have no proof that Subaru is any different. While you site sponsorship of that event as your proof, I'd have to disagree. Just because they sponsor an event doesn't mean they handle warranty claims any differently, or are they endorsing racing.

Last edited by EVO Neil; Jan 2, 2005 at 08:48 AM.
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Old Jan 2, 2005 | 09:31 AM
  #895  
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Originally Posted by EVO Neil
While I totally agree with your above analysis, Mitsubshi has a record of not handling claims that way, which is why this thread was started.
I understand that. I'm not trying to deny the reality of the situation, just arguing for the way I think Mitsubishi should be handling it, based on the wording of their own warranty.

We (you) have no proof that Subaru is any different. While you site sponsorship of that event as your proof, I'd have to disagree. Just because they sponsor an event doesn't mean they handle warranty claims any differently, or are they endorsing racing.
I have personal experience that shows Subaru was willing to perform warranty work on my car with full knowledge that it had been autocrossed and modified. That doesn't guarantee that they'll always do that, but it does prove that they don't always deny warranty claims based on competition and mods.
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Old Jan 28, 2005 | 04:11 PM
  #896  
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Cool New Important Warranty Info

Ok listen up all, this came from the straight from the Mitsu district reps mouth as I spoke to him in great detail this Tuesday:
Yes, modding does affect your warranty but there are certain mods that are safe:

1. Anything after the factory catalytic converters can be changed as long as they exactly fit in the factory mount points. The bends on the piping have to be similar. This means that catbacks do not void your engine warranty but they don't cover any damage to the catback (itself) you install. Also if your catback is shorter than stock one and your bumper turn black because of it, they will not cover the discoloration of the bumper.

2. Aftermarket clutch depending on the type do not void your transmission warranty. I'm sure a lot of you will be happy to read about this one. They won't cover the clutch itself but the rest of you transmission warranty is safe. I was soo happy when I heard this one

3. Aftermarket guages do not affect your warranty but they may affect the warranty of the part they are installed on, if they are installed wrong.

4. Nothing on the engine, catalytic converter and intake can be modified. The ECU can not be modified and any such device that intercepts the signals and modifies them will void your engine warranty. Same with suspension parts only affecting suspension warranty ....

5. Fluids can be changed but only with ones that meet the exact specs of what recommends. So you can swap out all your fluids with synthetics as long as they have the same specs as what recommends.

6. Turbo timers and the devices the pre-oil your cams do not void you warranty, instead are encouraged as they help protect and improve the longevity of the car.

But he did tell me an interesting bit of info ... he mentioned something about an aftermarket company cough*Ralliart*cough and the possibility of mods being provided through that wouldn't affect your warranty as long as they were dealer installed. He said it was possible that even engine mods might be offered 6 - 8 months down the road .....

Ralliart will be coming by June next year to compliment the release of the Ralliart Gallant and Endeavour. It will only be supported throught select dealerships ie not all dealership will carry Ralliart. BTW, they changed their policy on flywheels, aftermarket flywheels will void drivetrain warranties. The District Service Rep told me they tend to get certain error codes (CEL) because of the flywheel being slightly out of balance and causing drivetrain rattle damaging other parts ...
As always I'll keep updating with new info as I uncover them ...

Last edited by DaWorstPlaya; Sep 2, 2005 at 10:14 AM.
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Old Jan 28, 2005 | 04:15 PM
  #897  
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Originally Posted by DaWorstPlaya
Ok listen up all, this came from the straight from the Mitsu district reps mouth as I spoke to him in great detail this Tuesday:


2. Aftermarket clutch and flywheels so not void your transmission warranty. I'm sure a lot of you will be happy to read about this one. They won't cover the clutch and flywheel itself but the rest of you transmission warranty is safe. I was soo happy when I heard this one
Sweet, now I can go buy a triple plate clutch and do 6000RPM clutch drops w/o worry.

I find this really hard to believe.
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Old Jan 28, 2005 | 04:18 PM
  #898  
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Yeah, now lets see if they keep their words. lol
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Old Jan 28, 2005 | 04:18 PM
  #899  
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so an intake still voids your warranty... grrrrrrr
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Old Jan 28, 2005 | 04:19 PM
  #900  
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from wht i've heard even a drop in k&n is risky biz.
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