Still can't believe i'm reading that Misu hasn't done anything yet. It really says something about a company when they know full well that this malfunction has everything to do with them. When i read stuff like this (and i have read a lot of crap that mitsu has done) it makes me think twice about ever buying an Evo again. The car is great but it's just a shame that they can't take care of their customers.

Sorry again to hear this buddy.

 

But that's my whole point, I think a good tuner that knows the X well would be able to fix this issue very quickly. Engineers don't spend all day in the car like tuners do, and techs just go by the book. If the tech at the other dealership really knows Evos, he should be able to find the issue. Something is wrong, and it's probably something the previous owner did since NO ONE on these boards have had these issues. He just needs to figure out what the previous owner did and undo it, and you should be good. This is why I think a good tuner should be brought in to say... ahh yes missing boost pill. Remember how the tech looked at the service manager weird when he said "boost pill". Obviously that tech has no idea what he's doing and probably sees 1-2 evos a year (especially X's).

 

Totally! Well, I guess I'll just let them do what they need to do. I'd just rather they buy the car back, then when I'm ready, I can buy the leftovers of the 2010's.

Going out of the country on Friday, so no updates until I get back after the 7th of Feb. Besides, now I'm sure all communication is going to be via certified mail between my lawyer and Mitsubishi's lawyers. That means it'll take forever.

 

What does your lawyer say about all of this? Why isn't he pushing for the car to be purchased back from you?

 

The exact wording of the request to Mitsubishi:
Lawyer said we just have to wait for their response, which they said usually takes 30 days. This was sent on Jan 5th, 2010. So, the demand has been made, now it's time for Mitsubishi to follow through. In all honesty I don't even care if they purchase the vehicle back from me based on what I paid for it. All I want is for them to pay it off and buy it back. I think the loan balance of the car itself is like $36k.

I don't think the demand is all that horrible. And if they gave me some deal to buy a 2010 at a very good deal, and I could get good financing on it, I'd probably do it.

 

Seems reasonable to me!

 

Finally a response from Mitsubishi. I am taking the car to a different dealership on Feb 23rd for what they are calling the "final repair attempt".

 

Only 9.5 months after the first time having the issue, Mitsubishi us finally taking me seriously. Car is going in tonight to be looked at tomorrow by Mitsubishi reps who are flying in specifically to look at the car. I'm in a huge fight with them via my attorney because Mitsubishi is now calling the problem "the condition he claims to exist with the vehicle". Then said that when the district manager came out a couple months ago, that he personally drove the car, when in fact, only the service manager drove the vehicle. Mitsubishi attorneys are now putting themselves on my bad side.

They asked me to miss a day of work to go on a test drive with them. I explained that the time is quite valuable to me, and that i have no paid time off at work and that they would need to compensate me for my time away from work, which they refused. So then I offered to meet them at 7am to start the drive into the mountains, and so far they have refused to respond to that request.

If this is how Mitsubishi wants to treat their customers, then once it's all said and done, I'll badmouth the hell out of them. From the beginning, I was more than willing to work with Mitsubishi, but now they are becoming increasingly more difficult to deal with, now that their attorney is involved, and making absurd and incorrect accusations and assumptions.

And get this. Mitsubishi (and the second dealership) haven't even requested to receive the freeze frame data from the past few times the code has thrown. Seriously, how do you expect to troubleshoot a problem based on one day worth of data, rather than 9 months worth?

I love my Evo, and want this problem solved, but I am growing to hate Mitsubishi with a passion, as of late. And I'm sure it's mostly because of their attorney.

 

Yeah webman, I am with you on that, I will not be buying a Mitsubishi any longer, this will be my last EVO. Next vehicle will be time to move onto other brands/dealerships that do treat you better.

 

I think that's a fair statement..... Mitsu suck as a company. There main revenue is the Evo. If they cant even take care of people who have Evos then how will they last. Their warranty is absurd and i too find it disgusting how they treated you Webman....

 

Agreed I love my car but are imposible to deal with. From there sales team to there workshop. My second service the guy didnt even know that it had to be done at 7500 kms till I showed him the book!

When I trade up this year I will be purchasing the new VW golf R turbo AWD and a dealership that gives a Sh%*

Pick up your game Mitsubishi

 

Engineers spend all day with the car, but designing it, not fixing it.And the people Mitsu has sent out are engineers. Not all techs go by the book exclusively.

The OP's problem is going back to the same dealer/tech this many times and expecting a different result.If they can't find it by the 2nd time then find another tech.

Mitsubishi is a low volume/sales manufacture.With these bad economic times they are going even lower. What you are up against is the economics of scale. You are comparing dealer support between high volume brands and low volume ones. Mitsu makes good cars, they just don't market them worth a crap and consequently are low volume which means they can't afford the same support.

Techs are paid on commission and no work- no pay. Really good diagnostic techs are few and most of the good ones are with a high volume brand.

The only way a Mitsu tech can make good money is with a dealer that has more than one brand and then he has to know more brands/models.

Agree a good tech should have found this problem early on but if it is multiple problems like bad MAF and something else then that complicates the issue somewhat. The parts problem with the downpipe is ball droppage and the parts people are on commission also. So podunk brand means podunk employees.

 

Find a competent tech. All this time and you've only tried one dealer? Fail. Out of all Mitsu dealers I would estimate only 1/3 to 1/2 have one really good diagnostic tech. I don't think this is a problem with Mitsu's engineering of the car, it's a problem with something the previous owner did.

Lawyers are usually not the answer, all they do is add to the problem.

Just like your lawyer advised you let them try to fix it before you tell them you're taking legal action, once you do that it all goes into lock-up and that's where you're at now. And talking about it on a public forum is not wise cuz Mitsu reads these forums.

 

All webman has done is state facts. He has been more than patient with the Dealer and Mitsubishi. Bigger company, smaller company makes no difference, a tech is either qualified or not. Telling webman that he failed by not going to another dealer than where he bought the car from is absolutely ridiculous for obvious reasons because of previous modifications.

I have been to the service center at this dealership webman been to, and out of all brands and models of cars I have been to, this has definitely been....by far, the worst. From CA, FL, GA, and CO, brand dealerships from muliple hondas, acura, ford, infinity, subaru, I am still in disbelief with the local Mitsu dealerships.

9 month with issues is called being patient enough. Should have get the car returned under lemon law hopefully.

 

What is Colorado's lemon law exactly?

I'll reply more... I've been following this issue from the beginning... I'm sorry Webman. Honestly this kind of stuff is making me reconsider ever buying another mitsubishi. My wife is a few months from buying a 2010 Ralliart. If your issue isn't resolved by then I may tell her to not do it.