Well guys i have also story to share. Allmost a year ago i had a grinding issue with 2nd gear. My car was still a virgin (stock). So i took it to a Mitsu dealer to get it fix and they told me they had to take out the tranny and find out what was the problem. I use my car for everything so it was a major deal for it to stay 3 days at the shop. So the third day comes by and i still have no call from the service department. I call, call, call and the idiots dont pick ip. the next morning he calls me and tells me to pick it up at closing time. When i get there he goes blah blah blah we change the synchro in 2nd gear blah blah its going to be a little stiff at the begining but it will go away. A little stiff my ***! i get in my babe and start it up. OMG! it took me both #$cking hands to shift to second and alot of force to shift to the other gears. i come back and tell the service manager that the car aint fix. i explain him the problem and the ******* dares to tell me that his technician fix it and test drove the car an it was fine. So i tell him get in the car lets check it out. He stills answers back that he believes in his workers and i should just give it some time. Im mad *** hell already so i just leave so i can come back tomorrow. It was pure hell to drive the car. i felt like i was tortureing it.
So the next day i pass by tell him check it i aint driving like that and fix the god damn problem. his famous technician, the same one that work on the car, checks it and confirms that theres something wrong. The service manager tells me that his beloved technician is going on vacation tomorrow and will be back in 10 days and they cant fix the car until then. i was like you got to be #$cking kidding me. he dares to respond to me that dont worry your racing could wait. Oh man i was about to just jump the desk and beat the living **** out of that guy. So to make the story a little shorter i call the headquaters of mitsu and spoke to a representative and told them the situation. I didnt want at all for those ppl to put a finger on the car. they made one problem into a worse one. So after talking and talking the only thing she tells me is that they need to fix there mistake bc they were paid for it. So after all i decide ok lets do it. I thought i was going to get a rental because of there stupid mistake and i was car less and needed to go to work and school. Nope they wouldnt cover it the mitsu dealer said. Well ten days pass and i call in to see when must i bring my car. These bastards there told tell me that they didnt set a apointment and i had to wait 4 more days. I argue that it was there mistake and the representative of mistu heardquaters confirm me an appointment with them. I call the headquarters speak with the same lady she confirms she spoke with the same service manager infront of me at the moment and he still did me wrong. So in total my car took about 23 days to get fix for the 2nd gear synchros under the magnificient warranty that mistu gives to all of his beloved customers. Mitsu's service is like a **** left unflush for days in a toilet.

 

How difficult is Mitsubishi to deal with? Im the 2nd owner with 2 rust spots on my car and 76k miles. Just wondering if I would be wasting my time trying to fight to get it fixed.

 

ya i would like to find out which one is good too.

 

well i went to Ann Arbor Mitsubishi and they told me for the 2nd owner the rust warranty is only good for 3 years/36k miles. So i guess i have to buy a new trunk.

 

^ Are you gonna go wingless?

 

Did you try Moron Mitsu in westbloom field? i heard that they are pretty good.
goodluck.

 

Question,

Can a dealer void ur warranty just like for modding the car ? and puts it down in the system or does he just tell u that ur warranty doesn;t cover issue X because its related to ur mod?
Thanks

 

Yes and they will probably put any mods they notice into the system(YMMV depending on dealer).

 

contact me as soon as possible. i sent you a PM.


Eddie Rosado

 

nope i still have my wing on

And I will try Moran Mitsu later this week.

 

go to moran and ask for Craig.

 

Craig wasnt in but they told me Im covered to 100k but it has to rust a hole through the trunk. Ann Arbor told me I wasnt in coverage. So idk what to do.

 

mmmmmm go back and talk to craig, he sees to be thier evo "guy". btw who did u see there?

 

I bought a new 2006 Mitsubishi Lancer Evolution MR on 10/6/07 from Maywood Mitsubishi with 52 miles on it. Nineteen months later, it has 9,146 miles on it. It has been meticulously maintained and, until 4/25/09, I had experienced no problem with the car. I want to emphatically and categorically state that my car has never been dragged. I am a forty year-old, orthopaedic surgeon. I have 5 sports cars, ranging from an MG to vintage and modern Ferrari's, and none of them have been dragged. I have never even been a spectator at a drag race, either organized and sanctioned or on the street. I would expect any reasonable inspection of my Evo to find the clutch and every other part in nearly pristine condition. The car is even better than its 9,146 miles would imply. I have been a HUGE supportor of Mitsubishi and the Evo in particular. I have been influencial in several of my friends purchasing them. I have conveyed my high opinion of the car and the company in my interactions with other car enthusiasts on evolutionm.net, ferrarichat and 6speed internet forums, in my Cars and Coffee Club and in my interactions at car events that I attend (Ferrari Club of America events, The Cavallino Classic, The Hundred Cars of the Radnor Hunt, The Reading Ferrari Concours etc.). However, on Saturday (4/25/09), while getting up to cruising speed on a highway, the car would not go into 6th gear at all. I pulled into a service station. There, I confirmed that all gears except for 6th gear would engage fine. By Monday morning, it would go into 6th gear but not without significant resistance.

I did some preliminary internet searches and, initially, found at least one other person with the same problem with their 2006 Evo MR on an Evo forum. It was a broken slider or syncho spring in that case and it was fixed under warranty so I called the dealer that I bought it from, Maywood Mitsubishi, in New Jersey. I spoke with Josue - coincidentally, it was Josue that I faxed my deposit to when I bought the car (Michael Koh was the salesman who actually completed the sale). Josue said that it would be covered under warranty, that I could go to a local dealer and that I would need no further documentation as I was in "the system."

Since I live in Delaware, I took the car to Castle Mitsubishi. The service manager there, Paul, and a Mitsubishi arbitrator, Steven Luccese, said that the car was modified so the problem, although it was not yet diagnosed, would probably not be covered under warranty. They blamed the failure on an aftermarket exhaust or possibly on an ECU "flash" that was required to install the exhaust. The car does have a Cobb exhaust and a Perrin intake but everything else - the motor and powertrain is completely original and stock. I told them that the mods done to the car have absolutely nothing to do with the transmission. To my amusement, their own mechanic, John, agreed with me in front of their service manager. At any rate, Paul and Mr. Luccese said that they would have to hear back from Mitsubishi, a technical representative named Dave, as to whether any work would be covered. I must admit the tone of the conversation, while not exactly confrontational, did shake my faith in a company that I had held in high esteem. I felt like a patient being erroneously blamed by their doctor for a disease that they had contracted through no fault of their own.

I left the car. I went to the SEMA website. Under the government affairs section, SEMA offers guidance situations like my current one: http://www.semasan.com/main/main.asp...ANcom/HomePage. SEMA states that the dealer/manufacturer must prove that problem results directly from the modifications to the car and that the presence of the modifications alone do not nullify the warranty. Having an aftermarket exhaust or air intake has about as much to do with a transmission failure as a custom paint job or a set of fuzzy dice hanging from the rearview mirror. Even John, the Castle Mitsubishi mechanic, said as much. SEMA has offered me contact information for legal support. Additionally, I have come across references to the Magnuson-Moss Act (http://www.carthiefstoppers.com/The-...-Warranty.html) which indicates that the dealer/manufacturer has to prove that the problem is a direct result of the aftermarket equipment in order to void the warranty.

Additionally, during our brief meeting Mr. Luccesse told me directly that Mitsubishi "frowned highly on modifying" Evos. He spoke of "modify" as if it were taboo or a four-letter word. This was very different than the impression I have had of Mitsubishi. This company has seemed to enthusiastically support its most loyal devotees who often customize their cars. So, I went to the Mitsubishi Motors official website. This confirmed my original impression. Under the "owners'" section, the official website has a page devoted to "MOD." As you may know, modifications are often described as "mods." It seems that Mitsubishi Motors sponsors MOD days (Mitsubishi Owners Day). During these annual events, the company celebrates "true Mitsubishi enthusiasts" and "core Mitsubishi enthusiatists" - these are quotes from Mitsubishi Motors executives who speak on the site's featured video clip. Furthermore, these executives mention the "interesting ideas" presented by owners who ostensibly have modified their cars. Awards are present for "best interior, best exterior and peoples' choice." There is a "dyno competition" and attendees are "treated to aftermarket parts displays." All quotes are direct from the Mitsubishi Motors website: www.mitsubishicars.com/MMNA/jsp/owners/mod.do. The words and spirit of this Mitsubishi official publication hardly reflect Mr. Luccesse statements that "mods" are "frowned upon" by Mitsubishi. I also pulled out the sales brochure for my 2006 Evo. The word "Modify" actually appears nine times in this official Mitsubishi publication. In fact, it is even capitalized and spelled out, "M-O-D-I-F-Y." The brochure also touts, "Modify Everything." The brochure offers details on the MOD events: "Ready, Set, Modify. Every year, people gather at Mitsubishi's headquarters in California for Mitsubishi Owner's Day (MOD). Enthusiasts bring their customized Mitsubishis to compare cars, share secrets and be a part of this very exclusive group." This quote appears on the same page as the "Best Backed Cars In the World" title over the warranty information. If you do not have a copy of this official Mitsubishi publication, I have attached a scan of mine for your perusal.

There is no question. Mitsubishi has profited greatly from the tuner culture. Tens of thousands have bought Lancers, Eclipses and Evos after being to SEMA shows and watching the Fast and Furious movies. The Evo is the very embodiment of the tuner movement. It is hardly an exaggeration to say that the Evo has put Mitsubishi on the map and given the company critical acclaim. The company should stand behind its flagship vehicle.

I stopped back at Castle Mitsubishi the following day, only to hear that they were still waiting to hear from Dave. They had not yet diagnosed the problem. They didn't even look at the transmission or anything. The service manager said that it could be the transmission or an electrical problem. Again, there was dissension in the ranks, as the mechanic told him that the transmission was mechanical so an electrical/computer failure would have nothing to do with it. The mechanic agreed with me that the most likely culprit was a synchro spring.

Over the weekend, I did a little more searching, whereupon I discovered that the 6th gear problem that I am experiencing is actually not an isolated issue but is apparently somewhat common in the 6-speed Evo IX MR even in low-mileage cars such as mine. I found multiple threads detailing 6-speed woes and a common perception that the 6-speed is a "weak" transmission. Two threads have multiple pages on the subject: https://www.evolutionm.net/forums/ev...gear-argh.html and https://www.evolutionm.net/forums/ev...-6th-gear.html. These cars are only 2-3 years old. They are hardly into their 10 year/100,000 mile, "Best Backed Cars In The World" powertrain warranty. I have identified two people who have had their transmissions worked on twice. Most of the owners with this problem have had their work done under warranty. Overall, I have identified twenty-two 2006 Evolution MR owners with the same problem. Many have had the problem fixed under warranty. Others didn't specify in their entries whether it was or wasn't fixed under warranty and I haven't had enough time to contact them all yet. Apparently, there was a "TSB" put out by Mitsubishi concerning the problem but I have been unable to find the number.

This forum member had his transmission (no 6th gear) fixed under warranty saying:

Evolving Member
Personal Sales Rating: (3)
My Garage



Join Date: May 2007
Location: Grand Rapids, MI
Posts: 148

Drives: Evolution IX MR

1) The tech that fixed my car said that Mitsu knows about the problem and there was a TSB. I wish I could have gotten more information (i.e. a TSB number).

2) They CANNOT deny warranty coverage because of mods UNLESS they can DIRECTLY correlate the mod with the damage that occurred (i.e. an upgraded clutch and flywheel would be grounds to void a tranny warranty, but not an exhaust, intake, etc).
__________________
Wicked White IX MR - SOLD!
Replacement: 2009 Acura TSX


I went back to Castle Mitsubishi yesterday, the car was still sitting there untouched - no new information. Paul, the service manager, called today saying,"nothing is going to happen under warranty. The car is all buttoned up - actually, there was nothing to button up since we didn't do anything. You can come and pick it up later today or tomorrow."

So, the car has less than 10,000 miles on it and is less than 2 years from when I bought it new. The transmission - from my own research, a synchro or slider spring - has failed under normal highway use. The powertrain warranty is 10 years/100,000 miles - the car has less than 1/5 of this time and 1/10 of the miles. The dealership/Mitsubishi hasn't even diagnosed the problem let alone proven that it was the result of an aftermarket air intake or exhaust, which is absolutely ridiculous to begin with. This same problem has been covered under warranty for other Evo owners who have similar minor modifications. How is this situation in any way justifiable? It is almost incomprehensible.

There is no question. The company should stand behind its flagship vehicle. This should be fixed under warranty.

 

So, as a follow-up to the above post. Castle Mitsubishi did not diagnose the problem, saying that they were waiting to hear from "corporate." They told me to pick the car up and that they were not going to do anything with the car since it was modified (intake, exhaust and suspension). Meanwhile, corporate says that they should have at least looked for and diagnosed the problem. To add insult to injury, it appears that the boys at Castle Mitsubishi had a little joy ride. Not only did they not fix or diagnose anything but they apparently went out (probably with the engine cold) and, one might surmise with this being a relatively rare modern-day hotrod, beat the snot out of the thing. The service manager, of course, had no explanation for the 12 mile discrepancy between the recorded "miles out" and the actual mileage at pick-up saying," I must have just estimated the mileage out figure." I must say the whole thing is really burning me.

I brought it in with 9,146 on it. When I picked it up, it had 9,162 on it. I asked the service manger, if absolutely nothing was done with the car why did it have 16 miles on it? He said that two of the mechanics and maybe "one of the other guys" drove the car. Meanwhile, "Mileage Out" is recorded as 9150 and there was bird crap all over the car (as a car freak, almost nothing will bother you more). Happy to have the car out of there.

AVOID Castle Mitsubishi in Delaware!!!